Vienna House Magic Circus Marne La Vallée

The rooms were spacious and clean. The staff was attending and cordial

The double family room was spacious for a family of 4 adults and 2 children. The breakfast buffet was ok. The buffet dinner was expensive and not great at all- I would definitely pass on eating here. The shuttle transportation to Disney was great. That same shuttle takes you to Disney and the train station, so that’s a huge plus. If you take the shuttle to Disney you can enjoy a bunch and of restaurants without entering the park. Not sure if I’ll return to this hotel- but it wasn’t bad. I would say average.

Was good , the people was friendly.... I would come back

Nice family oriented hotel convenient to Disney Parks Paris. Shuttle service is an added bonus.

Nice room good location. Included breakfast and parking at the park.

I enjoyed staying at this hotel with my family and I am pleased to choose it the only disadvantage I would say the room cleaness it wasn't perfect but breakfast buffet is very rich and the shuttle to Disneyland passes very frequently . I will recommend this hotel to all my friends

1- came back for dinner, saw the the Euro34/person buffet was very unappetizing so stopped at lobby restaurant. Even though very few people there we could get no table service at all. I had to track down one of the staff to take my order. Asked for drinks that never came so I went to get the drinks myself three times. There were more staff working there than people dining but no one would attend us. The table next to us was so exasperated they called the manager. 2- waited for bus #54 to bring us to DisneyLand. The June weather was unseasonably cold so all of us waiting inside; the driver came roaring in, flung open the doors and drove off at high speed without waiting even 20 second for all of us to get from the front door to the bus (maybe 20 meters) 3- getting on the bus Sunday morning the driver couldn't hear someone asking him if he was going to stop at Explorer Hotel because he had iPod headphones in both ears playing music. I took his photo hoping to see the photo to someone who might discipline the driver 4- on the way back to the hotel the driver of bus #54 completely skipped stopping by our hotel; when I asked the driver why he wasn't stopping he just shook his head and drove on until I showed him on the list that our hotel was a mandatory stop. 5- at DisneyLand a hotel guest came on to the bus and asked the driver if that bus #54 stopped by "Magic Circus Hotel." "I don't know," he replied. Then he handed the passenger the list and told him, "No. We don't go there." So I went off the bus to assure the passenger that the bus was meant to go where he and his family hoped to go. Basically you have a hotel that fills its lobby with children's' rides that in most countries cost Euro 1.00 or less for Euro 2.50, charges Euro 18 for a pizza that was small and ordinary and required you to self-serve for the entire experience. The entire experience is designed around maximizing your expense and minimizing what the hotel has to do for you because they don't expect you'll ever be back again.

I think they need more activities there, pretty boring hotel.

I went for a two night stay to use my new Disneyland Paris annual pass. The rates of this hotel made it very affordable. I wasn't as impressed with the public areas of the hotel but I thought the room quality was excellent. The rooms were clean, comfortable and quiet - amazingly quiet as I knew there were many kids around. I did have to wait for the bus up to a half hour at times but having a hot breakfast and not having a pre-booked breakfast time made up for the bus service. I would stay here again and recommend it to others!

It is perfect for those who are still kids at heart! Had a great experience and the room was perfect. The only bad thing was that nobody could tell me the shuttle schedule to Disney Village.

If you are thinking about booking this hotel for part or all of your vacation please read this, do your self a favor and look elsewhere. We will start with the false advertising. The "circus" like atmosphere that is described consists of a few riding toys that one commonly finds while entering a grocery store. There is a bin with plastic balls in it for kids to play in. It is about 8 inches deep and no bigger than 10 x 10 area. One finds better things like this in pizza places in the United States. There are a couple of pool and air hockey tables in the lobby as well. Before I booked the room I called to confirm if there was an airport shuttle. I was told there was. When I tried to arrange for a shuttle I was informed that the shuttle only starts at 0805 and that if I wanted to go any sooner than that I would have to pay 100 Euro to hire a car. When I expressed my concern over my inconvenience about this and asked why this was not explained to me when I called to inquire about the service I was told that this was the way it had been and I should have asked further questions. The front desk staff is not friendly or even remotely knowledgeable about the services provided. On two occasions the desk staff had to ask if the hotel even exchanged currency. The night before my departure I called to ask which terminal my airline departed from. The desk clerk told me this is not something they would know. I told her the desk clerk that morning was able to do this for me for other travelers in my group and she told me that maybe I should call back a little later and speak with someone else. Their attitude could best be described as tolerate. We were informed on check in that the laundry service that is offered is not available in the weekends, only to later learn that it is only unavailable on Sundays. The food in the hotel is overpriced and just plain does not taste good. The dinner was bland and the breakfast was under cooked. This is a four star hotel that needs to loose a couple of stars. This is a place that needs to teach their employees a little thing called customer service. The shuttle service that is offered is not complementary. The only positive thing I will say about this hotel is the room was clean and shower was decent. But overall, there are PLENTY of hotels in the area. Please save yourself a lot of money and inconvenience and stay elsewhere.