Mercure Paris Gare de l'Est Magenta3.0 out of 5.0
Recent guest reviews
Very good hotel near Gare de Nord and Gare de l' Est! Very clean and comfortable rooms, relaxing atmosphere, very friendly staff! Rooms are very spacious comparing with other hotels in Paris! Very important: the rooms have air con!!! Most of hotels in Paris dont have!
The hotel has been renovated and is newly renovated Staff very courteous and attentive The dining room is very nice and has an authentic and ancient look Rooms are clean and beautiful We were a family so we took two rooms The location of the hotel is a little far from the city center but is located near two main metro stations, It is 1 km from the Marais and Republic Square. highly recommend
This hotel is an oasis of calm in a very busy, multicultural area. The reception staff were well organised, had bags of personality and spoke excellent English. My room was very clean and comfortable. I really liked the good value breakfasts in an atmospheric cellar below the modern building. The hotel is about 100 yards from the 350 bus (opposite the Gare de LÉst) which will take you to the international airport for only six euros. For me the area around the hotel was a little too multicultural. I felt a bit outnumbered at times. The nearby restaurants were simple - nice people, good food, but not a really sophisticated atmosphere. For me the biggest problem at the hotel was that they had lost all their ironing boards and had only one iron which might or might not blow all of the fuses in the hotel.I had to use the laundry service, which was excellent but very expensive.
The hotel is in an older building that appears to have been recently and tastefully renovated on the inside. Unfortunately, they seem to have forgotten to use soundproofing materials during the renovation (more later). The hotel is located very conveniently for the train stations and for the hop-on-hop-off bus stop across the road from Gare De L’Est. There is a McDonalds and a Burger King across the street , where we had our breakfast every morning instead of the overpriced hotel offering. There is a wide variety of restaurants and a small supermarket nearby. Despite booking months in advance as members of the Accor website, our request to be allocated an end-of-corridor room on a high floor was completely ignored and we were given a room in the middle of the third floor. The bedroom was extremely small, like most hotel rooms in Paris. But the space constraints were worsened further by 1/4 of the room being taken up by a pointless round table with a single chair. In my opinion, It would have been better to leave this as floor/luggage space. The bed, pillows and bedding were clean and very comfortable and the aircon was very effective at cooling the room. A kettle is provided, along with sachets of coffee and tea. The room is equipped with a small (empty) refrigerator with - rather stingily - just a single small 500ml bottle of complimentary drinking water. The large rain shower in the bathroom was a pleasant surprise - very refreshing after a day of walking around in tourist mode - and there were no issues with water pressure or temperature; Though the gap between wall and shower screen is a bit of a squeeze for a larger person to the point that you could be pressing your body up against the window whilst entering the shower. Thankfully the window is frosted glass, but I'm still convinced that people in the street could see my butt squashed against the glass every evening! It is also worth noting that there is NO bidet hose in the bathroom to wash up after doing your business, which is a bit disgusting. In addition to the rooms being small, there is generally a feeling of being ‘cramped’ within this hotel. For example, the corridor outside the rooms is so narrow - not much more than my shoulder width – to the degree that anyone making their way along the corridor bumps into your room door, more often than not. Plus the hotel has a claustrophobic elevator which only holds 2 people and 2 luggage max. The biggest problem with this hotel – and the reason I would not stay here again– is that you can hear EVERY SINGLE NOISE that your neighbours make:- The guest upstairs flushing the toilet, the couple downstairs arguing and ‘making up’ afterwards, the guy on one side snoring and farting, the guy on the other side tapping his razor on the sink or hocking a loogie… There was a veritable symphony of noise which only seem to stop after midnight and started up again at 6am. I have 3 simple requirements for a hotel: Comfy bed, good shower, and undisturbed sleep & privacy. This hotel didn’t make the grade.
i spent 2 nights in this hotel. i used to reserve mercure once i wanted more than ibis, or adagio. this time starting from the recepetion everything is too essential. it's a tiny hotel, reduced spaces, but, mainly our room had a terrible smell of a mixture of smoking residuals and old moquette. once inside a used glass of wine and a fork was on the table. i checked the rest and seemed ok, but with the smell was a terrible beginning. told this to the reception, things removed the day after. the first night started well, but 5 o clock in the morning we started following the noise of the elevator. we were in room 404 that lies near to it. it's not a question of our floor, you feel the raws and up and downs from each floor. surrounding area gave us definitive bad opinion: arrival from gare du nord is easy but the station area is not well populated it showed very poor social condition, many people sleeping in the street and bad sights from everybody. eyes open for your bags and watches!! incredibly in the garden on the left of the hotel and the brasserie (don't breakfast there) overcrowded of rats and pigeons at night. never had an experience like that. dozens...not few..not even scare of a human being... better to walk to canal saint michelle, with nice bistrot and better looking surroundings. would go for a cheeper home hotel next time.
I spent 3 nights here & surely will not visit them again. The main issue being the A/C in my room wasn't working & the intolerance staff. Even after complaining on the first day, they said they couldn't help it. I requested them to even provide me with a fan cause the room was hot as a furnace, but they didn't bother. Their reply to the mess was they will give me complementary breakfast. But they couldn't understand that I needed peaceful sleep and not some free breakfast.Finally on the 3rd day they shifted me to another room, but they had already done the damaged & spoilt my experience for the first two days.
Basic hotel in a convenient location close to transport links - Gare du North, Gare de L'Est and underground. Also close to shops. Staff are friendly and helpful. Rooms clean with modern shower, safe and fridge. Room size average for European hotels. Would recommend if you just need a bed for a night and out during the day.
This is a very modern basic hotel in an older building. Its not easy to find as its tucked away down a very quiet road which is part of it's appeal. The rooms are small but very clean and well equipped. The bathrooms are modern with showers. Our room had a fridge and safe and i'm fairly sure this is standard in all rooms. The room had air conditioning which we didn't need to use and modern double glazing. Staff are helpful and friendly. The hotel provides breakfast in a very nice, clean and well equipped cavern in the basement. The breakfast is buffet style. It is mainly continental style but basic bacon, eggs and sausages are available too. The only problem we experienced with breakfast was the replenishing of food availability. When things run out they are very very slow in replenishing. Guests often had to ask for food items that had ran out and then took ages to arrive.This is very bad given that breakfast costs €16. The food quality is very good. This is a nice, friendly and clean hotel about 10 minutes walk from the gare du nord train station.
Very good hotel. I spent 2 nights. Probably not the best hotel if you want a quiet room due to the proximity of the street and due to Paris itself. Rooms and bathrooms are clean. There is a safe inside the room. Good choice of breakfasts.
The hotel is in walking distance to the Gare du Nord (RER to CDG Airport) and to the Gare de l'Est, which makes it very convenient for public transportation. The surroundings are similar to those of the train stations of any big town --- sometimes they could appear seedy, but they are basically safe. Room are on the small-size range, with a very small bathroom (a really tiny basin; a decent size shower), with a small table and frigobar. The common areas give a sense of anonymity, probably for the almost non existent lobby. Reasonable buffet breakfast. In summary, a decent 3 star hotel. Not my favorite, but I may be back for the convenience of the location and the cleanliness.
- Close to Galeries Lafayette and Basilica of the Sacred Heart of Paris
- Free WiFi in rooms and public areas
- Concierge services
Located in 10th Arrondissement, Mercure Paris Gare de l'Est Magenta is within a mile (2 km) of popular sights such as Galeries Lafayette and Basilica of the Sacred Heart of Paris. This 45-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, 24-hour room service, and free in-room WiFi. Located centrally in Paris, it's also close to Notre Dame Cathedral and Arc de Triomphe.
Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Mercure Paris Gare de l'Est Magenta's 45 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.
Mercure Paris Gare de l'Est Magenta features free WiFi in public areas and free newspapers. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 516 reviews