Mercure Paris Gare de l'Est Magenta3.0 out of 5.0
Recent guest reviews
I got a good deal on this room via the Accor Hotels website. The room was comfortable and just a bit more floor space than a typical Ibis. The location is excellent for touring the city, just get on the Metro a block away and go anywhere.
Recently refurbished rooms in an older style building, but has a lift. A restaurant serves breakfast only, a 24/7 bar with a small selection of beers and wines. Rooms small but functional and modern, aircon and also opening windows, a safe and a fridge.Very comfortable bed, walk in shower with a rainfall head, a delight to take a shower after a day of sightseeing in Paris. Excellent location, a short walk to Gare de l'est station and the metro rail to travel to see most of the attractions in Paris.We used the metro exclusively, about euro 1.49 per trip if you buy 10 tickets. No cabs as the traffic in Paris is horrendous. Lots of small shops and restaurants nearby.
Mercure Gare de L'Est Magenta is a good choice when reaching Paris by Eurostar. It is located in a 8-minute walking distance from the Gare du Nord station and 4-minutes from the Gare de L'Est station. The property itself is quite as expected. However, the room was quite tight, although the bathroom was large in comparison with the room. Breakfast is average and served in the restaurant located underground in a cave-style architeture, which I thought was very charming. Staff was really helpful. My fiancee and I missed dinner one night and the front desk clerk heated a canned pasta sold at the hotel by 1 a.m. Many restaurants and stores are located nearby the hotel. However, since the hotel is located close to train stations and a busy avenue, noise is quite high, but does not affect the sleep. Also, the neighborhood is not the most sophisticated in Paris, but considering the convenience, I really recommend Mercure Gare de L'Est.
Due to my ususal hotels being full, I relocated for the first time to Mercure Gare de L'Est Magenta. Walkig distance from both Gare du Nord and Gare de l'Est. Small boutique hotel without the usual reception area. Instead there's a table with a lamp that makes you feel you enter a living room. Staff is swift, friendly and knowledgable. Prices tend to fluctuate a lot though, depending on availability of rooms at the hotel and in Paris in general. Bed is firm but comfortable. Bathroom compact but OK.
I had a one night stay in this hotel. Easy to locate close to Nord and L'Est train stations. Initial impressions good, chap on reception very friendly and efficient. Room average size but clean and comfortable, with a good shower room. Although there was a kettle and tea tray in the room there was no ordinary tea - plenty of fruit teas but no ordinary. Breakfast a bit of a disappointment, served in an airless and windowless room (could almost be described as a cave). Food choice ok although hot food didn't look as if it had been cooked properly so didn't try but again no ordinary tea. Check out poor, had to ring twice for receptionist and when she arrived had actually been making herself a drink but leaving reception unattended. Will not be staying here again as there are plenty of other, and in my opinion better quality, hotels in the same area.
The hotel has been renovated and is newly renovated Staff very courteous and attentive The dining room is very nice and has an authentic and ancient look Rooms are clean and beautiful We were a family so we took two rooms The location of the hotel is a little far from the city center but is located near two main metro stations, It is 1 km from the Marais and Republic Square. highly recommend
This hotel is an oasis of calm in a very busy, multicultural area. The reception staff were well organised, had bags of personality and spoke excellent English. My room was very clean and comfortable. I really liked the good value breakfasts in an atmospheric cellar below the modern building. The hotel is about 100 yards from the 350 bus (opposite the Gare de LÉst) which will take you to the international airport for only six euros. For me the area around the hotel was a little too multicultural. I felt a bit outnumbered at times. The nearby restaurants were simple - nice people, good food, but not a really sophisticated atmosphere. For me the biggest problem at the hotel was that they had lost all their ironing boards and had only one iron which might or might not blow all of the fuses in the hotel.I had to use the laundry service, which was excellent but very expensive.
The hotel is in an older building that appears to have been recently and tastefully renovated on the inside. Unfortunately, they seem to have forgotten to use soundproofing materials during the renovation (more later). The hotel is located very conveniently for the train stations and for the hop-on-hop-off bus stop across the road from Gare De L’Est. There is a McDonalds and a Burger King across the street , where we had our breakfast every morning instead of the overpriced hotel offering. There is a wide variety of restaurants and a small supermarket nearby. Despite booking months in advance as members of the Accor website, our request to be allocated an end-of-corridor room on a high floor was completely ignored and we were given a room in the middle of the third floor. The bedroom was extremely small, like most hotel rooms in Paris. But the space constraints were worsened further by 1/4 of the room being taken up by a pointless round table with a single chair. In my opinion, It would have been better to leave this as floor/luggage space. The bed, pillows and bedding were clean and very comfortable and the aircon was very effective at cooling the room. A kettle is provided, along with sachets of coffee and tea. The room is equipped with a small (empty) refrigerator with - rather stingily - just a single small 500ml bottle of complimentary drinking water. The large rain shower in the bathroom was a pleasant surprise - very refreshing after a day of walking around in tourist mode - and there were no issues with water pressure or temperature; Though the gap between wall and shower screen is a bit of a squeeze for a larger person to the point that you could be pressing your body up against the window whilst entering the shower. Thankfully the window is frosted glass, but I'm still convinced that people in the street could see my butt squashed against the glass every evening! It is also worth noting that there is NO bidet hose in the bathroom to wash up after doing your business, which is a bit disgusting. In addition to the rooms being small, there is generally a feeling of being ‘cramped’ within this hotel. For example, the corridor outside the rooms is so narrow - not much more than my shoulder width – to the degree that anyone making their way along the corridor bumps into your room door, more often than not. Plus the hotel has a claustrophobic elevator which only holds 2 people and 2 luggage max. The biggest problem with this hotel – and the reason I would not stay here again– is that you can hear EVERY SINGLE NOISE that your neighbours make:- The guest upstairs flushing the toilet, the couple downstairs arguing and ‘making up’ afterwards, the guy on one side snoring and farting, the guy on the other side tapping his razor on the sink or hocking a loogie… There was a veritable symphony of noise which only seem to stop after midnight and started up again at 6am. I have 3 simple requirements for a hotel: Comfy bed, good shower, and undisturbed sleep & privacy. This hotel didn’t make the grade.
i spent 2 nights in this hotel. i used to reserve mercure once i wanted more than ibis, or adagio. this time starting from the recepetion everything is too essential. it's a tiny hotel, reduced spaces, but, mainly our room had a terrible smell of a mixture of smoking residuals and old moquette. once inside a used glass of wine and a fork was on the table. i checked the rest and seemed ok, but with the smell was a terrible beginning. told this to the reception, things removed the day after. the first night started well, but 5 o clock in the morning we started following the noise of the elevator. we were in room 404 that lies near to it. it's not a question of our floor, you feel the raws and up and downs from each floor. surrounding area gave us definitive bad opinion: arrival from gare du nord is easy but the station area is not well populated it showed very poor social condition, many people sleeping in the street and bad sights from everybody. eyes open for your bags and watches!! incredibly in the garden on the left of the hotel and the brasserie (don't breakfast there) overcrowded of rats and pigeons at night. never had an experience like that. dozens...not few..not even scare of a human being... better to walk to canal saint michelle, with nice bistrot and better looking surroundings. would go for a cheeper home hotel next time.
I spent 3 nights here & surely will not visit them again. The main issue being the A/C in my room wasn't working & the intolerance staff. Even after complaining on the first day, they said they couldn't help it. I requested them to even provide me with a fan cause the room was hot as a furnace, but they didn't bother. Their reply to the mess was they will give me complementary breakfast. But they couldn't understand that I needed peaceful sleep and not some free breakfast.Finally on the 3rd day they shifted me to another room, but they had already done the damaged & spoilt my experience for the first two days.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 527 reviews