Mercure Paris Gare de l'Est Magenta3.0 out of 5.0
Recent guest reviews
The Hotel is located near the gare de l'est and the gare du Nord. Parking is not possible. The hotel has something like 40 rooms. The rooms are small but newly furnished. The check in was fast. The breakfast is quite good.
A small sized hotel close to Gare de l'Est with very friendly staff Narrow corridor The noise from outside eventually died out in the night. The cosy breakfast restaurant was at underground level and similar to their family hotels, such as ibis or Novotel.
The rooms are really tiny but well maintained. The bathroom is clean but if the room is tiny, the bathroom is... The multitask front desk guy called Thomas is really friendly, efficient and helpful. The hotel is well situated close to plenty of small restaurants.
Thomas, who did our check-in was very friendly and helpful. He knew who we were before even saying anything! The room, although slightly on the small side, was neat and tidy and comfortable. The milk and coffee was not replaced after we used it on our first morning, but we were able to get more from reception. The hotel is conveniently located close to Gare du Nord and Gare L'Est. Metro stations are also closeby. Not sure whether it is due to the closeness to the stations or the proximity to an immigrant community, but the hotel was priced very well. You will probably not get many hotels for a similar price anywhere else. To be recommended!
I stayed for one night to be close to Gare de L'est. I was given a room close to the elevator so was quite noisy. The room itself was an average size for Paris with a comfortable bed, and small bathroom. When I checked in, the a/c was on, and at some stage during the night was either turned off or had a problem. I woke up as I was hot, tried to get it going again but to no avail, so opened the window and put up with the noise. During that period, it was very hot in Paris with temperatures of 28-30 degrees during the daytime, so having a/c was a blessing. The hotel I had stayed in for a week before the night at the Mercure had the a/c running day and night so I had a comfortable sleep. I asked the receptionist when I checked out in the morning and she was noncommittal and just said it was off in my room! Next time I would make a different choice of hotel near the station.
This area of Paris is not an area that I have ever stayed in as I tend to prefer more central locations. However, I found that one of my favourite Jazz artists was going to be performing at a venue which was very close to Gare du Nord and being unsure of how long the show would go on for and having to worry about making my way back to my hotel in the early hours, I opted for a hotel nearby. Mercure Paris Gare de L'Est came up on my hotel search as being a good price, good reviews and good location and I couldn't agree more. Online check in was a breeze and saved having to waste time when I got there, you will however need to produce the card that you made the booking with. I'm not sure of what the consequences would be if you couldn't. Staff were professional and friendly. On my first night, my room was rather cold and I couldn't work out how to increase the temperature so the next morning I mentioned it to a young girl on the reception and she said that she would turn off the air con and I can use the radiator to increase the temperature. When I arrived back later that evening I was able to turn the heat up very nicely and for the rest of my stay there were no further problems. I didn't have breakfast there as there are boulangeries and cafes all around. It is a 5 minute walk from Gare L'Est and maybe a 10 minute walk from Gare du Nord so very good for getting to the station quickly. You have to ring the door bell to be buzzed in by a member of staff which I thought was very good. A word of advice for the more delicate travellers who don't venture out much. In almost every city around the world, you will get a mixed bag of people predominantly people of other ethnic groups around stations. Please be aware that there has been an immigrant community in Paris for hundreds of years. They are often as intimidated as you are seeing them as they are seeing you but they are no less threatening as anyone you would meet in the Champs Elysee. If their presence troubles you, then stay elsewhere but please note that you will pay a lot more to stay in a tourist area. As for me I would stay here again with no hesitation. People mentioned noise but I heard nothing to keep me awake and I am a light sleeper. Book online via their website for a better deal.
My wife and i spent 6 days in this hotel, and we had a great time. They recently renovated the entire hotel. In terms of design they created a hybrid of old and modern Architecture. Location is perfect for transportation; "Gare de l'est" is 3 mins walk and "Gare du nord" 8 mins walk. There are Monoprix, Marché, bars, restaurants all around this hotel. Comparing to other 3 stars hotels in Paris this hotel has larger rooms. They have a cute dining hall at -1 floor. breakfast is complete from Croissant and cafe to ham and cheese ... Staff members are very friendly and polite. Thank you Hotel Mercure! We'll see you soon! GH & ZI
This was a quick overnight stay during a transfer between trains. everything was as to e expected from a hotel in this brand, simple and functional room with all the necessities. Tucked off the main street so noise isn't an issue (car wise....you can still hear people in the hallways!) but still nice and close to the train station. Online checkin was simple and saves time at the front desk.
I stayed here one night. The room is compact and clean but had been recently renovated so nice shower and bed. The room is fine and has a kettle. The hotel is 5 mins from both gare de l est and gare de nord. I had dinner and breakfast in the restaurant around the corner to the left. Overall a good hotel for a few nights.
With a title such as “ outstanding customer service” you may wonder why I’m not scoring this hotel 5. The service and staff deserves 5, they were very professional. We booked this hotel a few months ago along with a couple of Eurostar ticket for a long weekend in Paris. We’ve chosen this hotel because of its location and it’s a Mercure. When in doubt we choose a Mercure as with experience they are usually reliable, modern, clean and most importantly the rooms generally are of decent size for the price you pay. We arrived Friday afternoon just before 5pm, checked in and gone to our room, 308. Sadly the room was so small with too much furniture. To get to the other side of the bed you have to climb over the chair. You can only open the cupboard that house the fridge and safe halfway because the bed is in the way because the room is too small for two guest. We returned to reception where the gentleman was very honest and sympathetic and admitted the room was not suitable for two guests. Sadly they were full and could not move us. However he promised that they would move us the following day. We had to endure the cramp room for one nigh. To add further insult to injury The air conditioning unit was set at 25 degrees C and we couldn’t change the temperature in this cramp room. We had to sleep with the window open all night and as you can imagine in a busy city such as Paris it’s noisy and not relaxing. The following day true to the gentleman’s word we were relocated to the size of room we would expect of a Mercure. The room was comfortable and the air conditioning unit worked. We were grateful and enjoyed the second half of our stay better. Word of warning to prospective new guests to this hotel watch out for room 308 if you’re two, probably good for single occupancy not double!
- Close to Galeries Lafayette and Basilica of the Sacred Heart of Paris
- Free WiFi in rooms and public areas
- Concierge services
Located in Paris City Centre, Mercure Paris Gare de l'Est Magenta is within a mile (2 km) of popular sights such as Galeries Lafayette and Basilica of the Sacred Heart of Paris. This 45-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, 24-hour room service, and free in-room WiFi. Located centrally in Paris, it's also close to Arc de Triomphe and Eiffel Tower.
Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Mercure Paris Gare de l'Est Magenta's 45 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.
Mercure Paris Gare de l'Est Magenta features free WiFi in public areas and free newspapers. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
54.0% of guests recommend this hotelTotal of 564 reviews