Grand Hôtel du Havre3.0 out of 5.0
Recent guest reviews
This has got to be the worst hotel ever , Grand ? Is that how much you could buy it for ? Hot stuffy old fashioned rooms, Staff are very rude , Asian man on reception thinks he can shout you down because I paid for a double room and got a single ? No shower curtain so you have to kneel in the bath to use it Best way to describe it would be a dole hostel In summary don't stop there
Unfortunately, the "Grand Hotel" was anything but. I was optimistic when we walked into the relatively modern-looking lobby downstairs, but once we reached our actual rooms, we were stunned. Both rooms were small, shabby, and dilapidated -- the bed my daughter slept on, in the upstairs of the two rooms, actually *broke* beneath her the first night, and when I looked to see what had happened, I saw that it had broken some time before and had been "repaired" with packing tape. She ended up having to share a bed with her grandmother the next night, which was not something we'd planned for. Additionally, we arrived in Paris during a record-breaking heat wave, and while it was hot outside, it was *worse* in our rooms; the heat was so bad, even with the windows fully open onto the alleyway/courtyard back behind, that we could do little more than lay on our beds and sweat. Eventually, we escaped to the Gare St Lazare across the road, because at least the mall there had some air-conditioning. Granted, the hotel staff cannot control the weather, and "le clime" isn't a standard in much of France. However, when we booked the hotel the listing said there *was* air-conditioning; the fine print, apparently, was that it was only in some rooms, and going by what we overheard downstairs, it wasn't working in those rooms to begin with. All in all, my family looks back and shudders at the memory of our stay at the Grand Hotel du Havre; the only good thing about it was that it was a quick run across the street to catch our train. We definitely won't be staying there again.
So the hotel is really bad. I mean if you're enjoying staying in a room with many spiders and in total mess - you should choose this place. The staff is incompetent and not so polite, especially the old lady. Never again!
Dilapidated. Thank goodness it was two nights only. The breakfast however, was quite decent, in the sense that it got you going. The coffee was not watered down and hit the spot, along with the butter, eggs( you boil to taste),croissants (basic), rolls, cheese, cold cuts, cereal, juice and jams. It really has not been upgraded since the 70's; however, that being said, the location is central and convenient, plus you can't beat the value. If you can overlook the environment in your room go for it.
The recepcionist at night was not really nice and he didn't understand english very much, which is really bad for a hotel in a city as big as Paris, although he did try sometimes to make an effort (he was not really interested though). Also, the women serving breakfast didn't understand anything of English, which is not really good. The rooms were really small and thight, there were almost no space between the extra bed and my dad's bed, he coulnd't even fit in between the beds. Breakfast was really poor, didn't have much variety. Wi-fi didn't reach my room, was really weak there. The recepcionist when we arrived was really nice, really tried to make an effort to understand us just as the housekeepers, and thats is really valuable to me. The bathroom was ok and they put me next to the rest of my family, which is good. Really well located, next to the Saint-Lazare train station,to Fnac, lots of restaurants and close to the Moulin Rouge. The price was good for the quality of the hotel, not really expensive for an ok hotel.
I stayed in this hotel in May of last year with my partner. After reading a lot of the reviews for this hotel online, I was slightly anxious of what to expect, however I was pleasantly surprised. Although I wouldn't exactly call this hotel luxurious, it has everything you need in order to enjoy a wonderful stay in the city. The staff were friendly and helpful, and the rooms were always clean. The TV in the room included English channels which I was pleased about, and the location of the hotel itself was excellent! I would definitely consider staying here again while on another trip to Paris!
To start off the hotel is located across the street I'm at your station and main train station. Please be in mind that check in time is to p.m. And they mean it. They allow you the store your bags behind a counter at the very front of the hotel. The room itself is Basic. We went for a private bathroom. Our room had two full size beds, TV, one chair, and storage space. It also had a very safe in the closet. The bathroom had two sinks with three drinking glasses, hand soap, and to amenity kits. There is a large bathtub with a shower massager. However in our bathroom shower had some visible mold on the shower tile. We have plenty of bath towels but no washcloth. This is the older hotel so they're awesome were in tears along the walls. Also the elevator is very small. For us the best part was a Wi-Fi signal was very strong and fast. I will stay here again but not for long period of time.
The location is good,in the real center, easy to get any direction. The hotel is nice and clean, staff is helpful. The room was bright and clean, breakfast wasn't various, it's the same every single day, and it's a little bit boring.
Location perfect close to the main shops and the Metro. people at the desk never smilling and not very opened. Room are very noisy ( noise from outside and inside: poor isulation); Further more they need a complete revamping and look dirsty. Housekeeping is very poor;A plumber would be welcome to fix the bathroom; Bed and matress very confortable. WI FI very slow and not secure. Youcan also enjoy the noise of the raiways and the substation!
Only stay here if you have an early train out of St Lazare. The place was cheap and only about a 3 minute walk from the train tracks. It is just very old, no AC, no upgrades except the flat screen TV. It does have free wi-fi. I did not eat at the over-priced breakfast buffet. Go across the street to the Starbucks in the train station. They have traditional French breakfast selections and a good view of the hotel.
Reviews from Trip Advisor
19% of guests recommend this hotelTotal of 298 reviews