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Palacio Guendulain

4.0 out of 5.0

Recent guest reviews

This beautiful hotel is a Palace that was divided, in one side lives the owner and the other part has been renovated into a hotel. The rooms are big and modern with a great bathroom. The living room and dining room are part of the palace, so you have wooden floors, it's full of antiques and beautiful paintings. They exhibit the old coaches that were used in the last century. The location is great, close to everything. We had breakfast included and was great. Had dinner and the food was excellent. The service is great, they are so friendly. Will definitely come back.

I was here with friends for the Festival of San Fermin and wanted a hotel that was close to the action. And this place is perfect; it is a very short walk to the city hall where a lot of events take place, and is very close to the main city square, the bullring, and the other festival locations. The hotel is quite small; this is a converted palace and so there isn't as much space to work with as with other hotels. However, the rooms are very well appointed, and the service is top-notch. The breakfast is on the first floor; there are buffet items available along with items made to order. We thoroughly enjoyed our stay in Pamplona, and we would definitely stay here again if we come back for the Festival.

An oasis of calm in the centre of the old town in Pamplona. This hotel is a converted palace with a small number of rooms but very personal service and made you feel special. It was easy to find, our car was valet parked. Check in was swift and friendly and helped us to orient ourselves. The hotel has a collection of historic items which made it feel like we were somehow visiting the owners. Certainly we were treated like Princes.

Was at this hotel during the running of the bulls. My room was spacious with a king size bed. Bathroom was divided into two rooms - one room with sink and tub - other room with toilet, shower. Service at this hotel was on par with Ritz Carlton. My room had skylights. First time I've seen that in a hotel. Restaurant was lovely. It was in a courtyard inside the hotel. During festival time the streets are packed all day and night with celebrations. But the minute you step into this hotel you feel like you're in a restful retreat. If I ever make it back to Pamplona this is where I will be staying!

I just got back from Spain and stayed at this wonderful hotel during the Festival of San Fermin and the week for the Running of the Bulls. Pamplona, normally a small town of 20,000 had over 1 million visitors during the festival. In spite of the action literally being right outside the front door, this hotel was a calm oasis in the middle of the chaos of the old town and the party in the streets. The rooms are large with a large bathroom as well. We had a room with a balcony that overlooked the rooftops of Pamplona with the cathedral bell tower in the distance. Our room was spotless and was appointed with two very comfortable chairs as well as a desk. The bed was very comfortable. There is turn down service and each night a different mini muffin was left at our bedside. Our room faced the courtyard and not the street and was quiet in spite of the party outside. Normally this town is quiet so I doubt a street facing room would be a problem. There is a lovely courtyard that serves drinks and food, as well as an indoor bar. Breakfast was delicious and generous, served in their 2nd floor restaurant. Outside of the restaurant is a large room with large chairs and a couch that is very comfortable for reading and planning your day. I didn't eat in the restaurant. The food we ordered in the bar was very good and the staff terrific. Because it was during the festival, the hotel was closely watching entries and exits into the lobby. They never asked us if we were guests, the doorman seemed to know, but I noticed others were questioned before being allowed entry. I understand this isn't the case during the 51 weeks of non festival activity. I thoroughly enjoyed my stay at this hotel and highly recommend it if visiting Pamplona, especially if you're in town to see the Running of the Bulls.

Beautiful and elegant hotel. A real palace converted into hotel. The room is small but allowed for 2 people to move around the room easily. Bathroom minimized, but clean, and I love its bath soap, love its smell. Staff are wonderful, polite, and always eager to assist the guests. The concierge helped arranged for balcony rental and tickets for bull fights for 2017 San Fermin festival/Running with the bulls. The location is superb, center but in quiet small plaza. During San Fermin Festival, as long as you make sure your windows closed, the room is quiet. Lots of restaurants and shops around it. During the closing ceremony of San Fermin, the hotel invited all the guests to partake on food, drinks, and entertainment that the hotel provided. A very kind and nice gesture. One of the descendent of the family that owned the palace was there and she is very graceful, polite, and genuinely nice. The hotel's rate is on the high end, but with its service, location, and facility, definitely recommended as your home away from home (or your palace away from home) in Pamplona, Spain.

This was a terrific find and a very pleasant surprise. We have never been to Pamplona, Spain and did not know what to expect. But the moment we entered this place, we knew we were in good hands. Hotel Palacio Guendulain is one of the most prominent buildings in Pamplona. It was built in the 18th century by D. Sebastian de Eslava, then Viceroy of Granada from 1865 to 1759. It served as a family residence for over two centuries. In 1845 Queen Isabel II stayed here with her entourage, converting the house into a royal residence for a few days. The building itself is elegantly subtle, with no trace of ostentation, but it is full of fine arts and furniture inside. The common rooms are very tastefully decorated with antique furniture, paintings, framed old pieces of elegant clothing and priestly vestments, and vases of fresh flowers. It is a magnificent hotel with 25 bedrooms and suites overlooking Consejo square and the palace's inner courtyard. In this inner courtyard is a separate low building enclosed in glass which houses a collection of antique motorcars and horse drawn carriages. In the lobby are two magnificent items that serve as a testament to the palace's glorious past - an extra-ordinary 18th century horse carriage and an antique porter's chair, both of which are in an amazingly good condition. In the breakfast room is a small round table with a selection of different breakfast items: fresh fruits, bread, cold cuts, cheese, etc. In this hotel, breakfast is cooked to order. One can ask for eggs cooked any style and bacon or chorizo, and they are therefore served very hot. The fruit juices are also fresh. We couldn't help but feel pampered in this elegant setting. They even have a handsomely-uniformed man-of-all-trades stationed at the door. He carried our bags to our room, parked the car, opened the door when we are coming and going and pointed us in the right direction, depending on where we wanted to go. This is one of the best hotels we have ever stayed in. Very quiet, comfortable, the staff always friendly, accommodating, helpful.

Can't fault this hotel, a cool oasis of calm yet all the attractions are on the doorstep. The staff are attentive bit unobtrusive and the rooms clean, modern and comfortable. Very reasonably priced. We will be back

Don't miss an opportunity to stay at the Hotel Palacio Guendulain. It is charming, old-word and very stylish. And very comfortable. The hotel is built within an old Spanish palace, I believe, and each room is tastefully decorated. The beds are big and luxurious. The bathrooms have been designed with plenty of room to move, and include lovely soaps, etc. The towels are fluffy and soft. The ceilings are very high in each room and thick drapes keep out the sun in the morning. good air conditioning too, and very quiet. Real luxury. in the foyer of the hotel within a glass case is an original horse drawn carriage. As well, in the square behind the hotel there is also a display of ancient carriages. This place is steeped in history. The breakfast room is beautiful with almost anything you want to eat on order. The bar,on the ground floor, is plush and inviting, and the staff are very friendly and helpful. The hotel is located in the old city of Pamplona and there are hundreds of great tapa bars nearby for a thriving night life. Shopping is also a short stroll away. Pamplona is a fun city and staying at the Palacio Guendulain really made our trip.

In the middle of the old town near the cathedral, running of the bulls, pilgrimage trail and more. If you are driving, set the gps and go slow but soooo worth it. In many trips, makes our top three stays. Staff is amazing, breakfast is great and the location is unreal. Rooms are European so not big but not a closet either. Stay at this place!

Zapatería 53 Pamplona Navarra

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free bike rentals
  • Concierge services

Located in Old Town, Palacio Guendulain is next to Camara de Comptos de Navarra and Iglesia de San Nicolas. This 25-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in the historical district and also a short walk from Pamplona City Hall and Church of San Saturnino.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start weekdays off right with continental breakfast served for a fee.


All 25 soundproofed rooms feature minibars, free newspapers, and safes. Guests can expect free WiFi and wired Internet, along with TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Guests of Palacio Guendulain enjoy free WiFi in public areas, 2 meeting rooms, and free use of bicycles. If you drive, self parking is EUR 19.80 per night, or you can take advantage of the shuttle from the hotel to the airport (available 24 hours) for EUR 45.00 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a terrace and laundry facilities.

Room options

Classic Double Room Single Use

King 1 | Twin 2 | Sleeps 1

Deluxe Double Room Single Use

King 1 | Twin 2 | Sleeps 1

Deluxe Double Room

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

96% of guests recommend this hotel

Total of 291 reviews