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Palacio Guendulain

4.0 out of 5.0

Recent guest reviews

In a world filling up with boutique hotels it’s fantastic to find an old style hotel, steeped in history with high ceilings and grand staircases. Formally a family home the owners have managed to find the fine line between modern hotel standards and the original classical architecture. The rooms, service, and breakfast are almost out of sync with the modest price of staying here. I would recommend the hotel for business and a romantic get aways. The Location could not be better for visiting historic Pamplona.

Pleasant room with the added plus of a small terrace. 3rd floor. Very quiet, comfortable. Breakfast was a bit pricey, but worth it because of good food, nice ambiance. One staff member stood out. She was knowledgeable and articulate regarding local and overall Spanish history. Nice outdoor patio too,

This is an unexpected gem of a hotel in the old part of Pamplona set on a small nondescript plaza steps from the Camino de Santiago. The location is superb. It is on the edge of the pedestrian area so it is relatively quiet but you have the shops, pinchxos bars, churches and plazas very close by. The hotel itself is magnificent. An old, but updated Palace of the former viceroy of Mexico. Elegant entry with uniformed doorman and lovely furnishings. There is grand staircase that goes up to the first 2 levels that is absolutely stunning and worthy of a museum. Our room was tidy, up to date and spacious with a window overlooking the plaza. I was concerned that it would be noisy but there was no problem at all. My only complaint was the breakfast service. The breakfast room as the rest of the hotel was lovely but it was a sit down service only. I wanted coffee and rolls only and it became too much of a production as they insisted on using room service to deliver my coffee and rolls. So for the remainder of our stay, I went down the street to get coffee and rolls even though my breakfast was included in the tab.

Home of a Madrid Count converted to hotel. Very elegant, immaculate and with formal well-appointed furnishings, art and antique car and carriage collections. No detail spared in room comforts; modern bathrooms. Bar in lobby. Happy street noises on Friday night. Chanting of priests going to Mass early Sunday. Well located to explore this beautiful town on foot. Only downsides are 1) valet/garage parking 2) No bellman on Sundays to assist with car retrieval or bags 3) Difficult to find by car.

Finding the hotel was challenging, although we trusted the satnav which apparently led us through a pedestrian area. It was however on the money and we arrived at the hotel. We were ushered into the beautiful reception area and the car taken from us to be parked. Check in was rapid and we were then taken to our lovely room. Beautifully furnished with a lovely bathroom. The hotel is just lovely and full of special features - next to reception is an ornate carriage from previous centuries. We couldn't decide where to go for dinner and the receptionist went out of her way to make suggestions. We settled on one which was nearby and had a wonderful meal in an establishment we would never have chosen without recommendation. Not the cheapest hotel in town but well worth it.

We stayed here with another couple while walking the Camino. Well situated for Burgos and getting around. Rooms had been occupied by smokers and the smell was embedded - not good. No air conditioners as they are automatically switched off on 1st October despite very warm weather . We had to open windows - but happily not too much traffic in street outside. Breakfast very good - other than inconsiderate staff clearing the tables with no consideration for remaining guests and making far too much noise clattering the plates . Nevertheless a convenient hotel and adequate as long as you can put up with the stale cigarette smoke.

This hotel is a rare treat...the rooms, building and palace interior provide a virtual time machine into the past. Walking through the halls, past the collection of carriages, paintings and sculpted busts of previous owners was a rare treat. When combined with the modern rooms and the gracious and always helpful staff, at an unbelievably reasonable rate, this is quite a special hotel. Our visit to Pamplona was unplanned, but staying here & enjoying an amazing dinner at Anottenea, has us trying to plan for a return visit before this holiday is over.

The hotel is located perfectly in Pamplona right on the edge of the main historic district (and a block or two from the path of the bulls). The hotel has several historic carriages displayed in the lobby as well as in the outside area behind the hotel. We had a very nice room with a small balcony away from the square (that the hotel sits on) - which was very quiet and roomy. We did not eat breakfast at the hotel since there was a nice coffee shop right out the door. The staff was very friendly and if you are doing the Camino de Santiago, they will stamp your credential. Be sure to use the staircase going to and/or from your room since you feel like royalty walking on it!

A most wonderful hotel experience in a converted castle close to Pamplona's old town. My only quibble was the breakfast. The hotel wants to serve eggs freshly cooked but if you're in a rush, it can feel a bit frustrating, particularly if you're with a group and everyone shows up at the same time. Nonetheless, stay here! This hotel is wonderful.

From the valet, to reception, to the room, to the lounge, to the public areas; this hotel far exceeded our expectations. It is located in a pedestrian only area, but we just drove up front and we were immediately met by the uniformed valet. He took the bags inside and took our car away. No hassle, and it came back the next morning in only a few minutes. Reception was fast and friendly at both check-in and check-out. The room was spacious, with a very comfortable bed, a well organized bath, and upscale amenities. And the best part – a desk area and lots of outlets for phone and lap top charging. There are lots of interesting things to look at in this converted palace, including the signature carriage and a collection of antique cars and carriages. We had a drink in a lounge after dinner and enjoyed our conversation with the server. We enjoyed the muffins that came with the turn down service. We can’t think of a thing we would change.

Zapatería 53 Pamplona Navarra

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free bike rentals
  • Concierge services

Located in Old Town, Palacio Guendulain is next to Camara de Comptos de Navarra and Iglesia de San Nicolas. This 25-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in the historical district and also a short walk from Pamplona City Hall and Church of San Saturnino.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Continental breakfast is offered for a fee weekdays from 7:00 AM to 10:30 AM.


All 25 soundproofed rooms feature minibars, free newspapers, and safes. Guests can expect free WiFi and wired Internet, along with TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Guests of Palacio Guendulain enjoy free WiFi in public areas, 2 meeting rooms, and free use of bicycles. If you drive, self parking is EUR 19.80 per night, or you can take advantage of the shuttle from the hotel to the airport (available 24 hours) for EUR 45.00 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a terrace and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

96.0% of guests recommend this hotel

Total of 316 reviews