Grupotel Playa de Palma Suites & Spa

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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Photo gallery for Grupotel Playa de Palma Suites & Spa

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Suite Prestige (2 adults) | 1 bedroom, down comforters, minibar, in-room safe
32-inch flat-screen TV with satellite channels, TV
3 bars/lounges, lobby lounge
1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

View in a map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Hipotels Convention Centre
    ‪8 min walk‬
  • Place, Playa de Palma
    ‪8 min walk‬
  • Place, El Arenal Beach
    ‪16 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

Junior Suite, Balcony

9.4 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, Balcony, Pool View (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony, Pool View

9.4 out of 10
Exceptional
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

Suite, Balcony (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony

9.4 out of 10
Exceptional
(32 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

Junior Suite, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony, Pool View (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, Private Pool (2 adults)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Private Pool (Single Use)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

Junior Suite Prestige, Pool View (2 adults)

9.8 out of 10
Exceptional
(12 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Pool View (Single use)

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

Suite Prestige (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Prestige (2 adults)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite Prestige (1 adult)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Palma de Mallorca

Playa de Palma is a short stroll from Grupotel Playa de Palma Suites & Spa, and other popular attractions like El Arenal Beach are within a mile (2 km). This 4-star hotel has 311 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Hipotels Convention Centre - 8 min walk - 0.5 miles
  • Playa de Palma - 8 min walk - 0.5 miles
  • La Porciuncula Church - 9 min walk - 0.5 miles
  • El Arenal Beach - 16 min walk - 0.9 miles
  • Port of El Arenal - 4 min drive - 1.2 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Steakhouse Tango - ‬9 min walk
  • ‪Levita - ‬9 min walk
  • ‪Amrum Beach Club - ‬8 min walk
  • ‪Nova Beach Lounge Club - ‬8 min walk

About this property

Grupotel Playa de Palma Suites & Spa

Family-friendly hotel with 2 restaurants and a full-service spa
Grupotel Playa de Palma Suites & Spa features a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is EUR 10 per day, and there's also an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and safes are other standard amenities.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Bar Salón
  • Bistro Es Jardí
  • Restaurante Es Jardí
  • Sky Bar
  • Sky Restaurante

Things to do

  • 4 outdoor tennis courts
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Children's pool
  • Indoor pool
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2004
  • Designated smoking areas
  • Electric bike charging
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number H-PM-2856

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Frequently asked questions

Is free cancellation available at Grupotel Playa de Palma Suites & Spa?

Grupotel Playa de Palma Suites & Spa provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to do within easy reach of Grupotel Playa de Palma Suites & Spa?

This hotel is located in Palma de Mallorca, a short 9-minute walk from Playa de Palma and also 17 minutes on foot from El Arenal Beach. You'll also find Port of El Arenal and Platja de Can Pastilla within a short drive.

Will I be able to park at Grupotel Playa de Palma Suites & Spa?

Yes, parking is offered for EUR 10 per day. Electric car charging and electric bike charging are also available.

Is there a spa available at Grupotel Playa de Palma Suites & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Ayurvedic treatments, body treatments, and mani/pedis.

Does Grupotel Playa de Palma Suites & Spa feature a casino?

No, Grupotel Playa de Palma Suites & Spa doesn't have a casino.

Will I find an indoor pool at Grupotel Playa de Palma Suites & Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Grupotel Playa de Palma Suites & Spa?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature private pools.

Does Grupotel Playa de Palma Suites & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Grupotel Playa de Palma Suites & Spa have a restaurant that serves breakfast?

Yes, Grupotel Playa de Palma Suites & Spa has 2 restaurants, and serves buffet breakfast for a surcharge.

Will Grupotel Playa de Palma Suites & Spa allow pets to stay for free?

No, pets aren't allowed at Grupotel Playa de Palma Suites & Spa.

Are there connecting rooms at Grupotel Playa de Palma Suites & Spa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grupotel Playa de Palma Suites & Spa?

The closest major airport to Grupotel Playa de Palma Suites & Spa is Palma de Mallorca Airport (PMI), which is 4.8 mi away (13 minutes by car).

Can I book a room with a balcony at Grupotel Playa de Palma Suites & Spa?

Yes, every guestroom at Grupotel Playa de Palma Suites & Spa comes with a balcony with some featuring pool views.

Grupotel Playa de Palma Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 497 out of 728 reviews
Rating 8 - Good. 177 out of 728 reviews
Rating 6 - Okay. 35 out of 728 reviews
Rating 4 - Poor. 12 out of 728 reviews
Rating 2 - Terrible. 7 out of 728 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
A good mid range spa hotel , nice rooms, great pools and huge spa facility with a good well equipped gym. Only ate breakfast but that was fine. 10 mins walk to the front . Would return if coming to that part of Majorca again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay here. The staff were awesome! Everything was great and easy. The only criticism is the staff at the Breakfast service. They were terrible.
Stayed 5 nights in Aug 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. Just the wifi was not working in our rooms.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Geoff

Stayed 4 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and relaxing, great customer service. Area is quiet so would be nice to have a bit more to do in the evenings like some entertainment
Stayed 3 nights in Aug 2025

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this hotel, thoroughly recommend and will definitely look to return in the future.
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
If you want to stay in a hotel with a construction site beside you this is the place . If you like 50 minutes to check in , please stay here. Should you want a twenty minute walk to the beach rather than 12, book here. Those looking for a smile on arrival or friendly reception staff should avoid . Breakfast was nice , landscape like the moon , house keeping excellent. Needs new management and Expedia should not be selling this place . Feels as if they have run out of money and culture of customer last .
Stayed 3 nights in Aug 2025

10/10 Excellent

Milica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, big room, very good breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Angelique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2025

10/10 Excellent

Fatima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 4 nights in Jul 2025

10/10 Excellent

Petra

Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saviours.

We moved here after our first hotel was up to standard. This was hands down the best hotel I have ever stayed in. Fantastic amenities and incredible staff. 5/5, would highly recommend.
Stayed 5 nights in Jul 2025

8/10 Good

Floran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always

Great as always - 5th visit never disappoints
Stayed 9 nights in Jul 2025

10/10 Excellent

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel/ excellent service/ helpful staff/ high quality food. The spa is a nice added touch.
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel facilities and location

Great facilities, nice to have different pool choices and the indoor spa. Suite was spacious and cleaned to a high standard. Good location being a short walk to the beach but far enough away to be quiet, plus close to supermarkets. Food was great, but service at the bar and restaurants was a bit on the slow side to get drinks etc but would recommend nevertheless
Stayed 4 nights in Jul 2025

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel (the rooms and communal areas) were beautiful! It was even better than the pictures, we had zero complaints or points where they could improve. The staff were super friendly, welcoming and helped with any questions we had. Our suite had a balcony which turned out to be a HUGE patio, it was nice to relax outside on the sunbeds after the pool was closed. I was unaware that there were 3 swimming pools which was a nice surprise! Lots of breakfast options and surprised me on my birthday which made my day! The beach is a 5 minute walk from the hotel and there is a supermarket basically across the road which was very helpful. I would happily stay here or at any of their other branches if i returned to Majorca! The area surrounding the beach is german party holiday vibes which we didn’t know beforehand, but we had no problem navigating around that so just a heads up if that’s completely not your portion. However, I can’t even think of one bad thing to say about our stay or our trip in general! Thanks for a great stay, I would recommend to anyone 🙌
Balcony/Patio
The main pool near reception
the view from the adult only sky pool
A birthday note that was slid under our door the night before my birthday
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was superb in every way
Stayed 14 nights in Jul 2025

10/10 Excellent

Robert Malcolm

Traveled with partner
Liked: Amenities, property conditions & facilities
We loved staying at this hotel. There is everything you need at the hotel, but it is only a 10 minute walk to the beach, shops, restaurants etc
Stayed 3 nights in Jul 2025

10/10 Excellent

Ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing hotel, quite big, very spacious, comfortable, friendly and professional staff, I enjoyed my stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Traveled with 2 young kids and absolutely loved it. Thank you for such a great stay and amazing hospitality. Highly recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay here. The suite was large, a bedroom and a living area. The bedroom had 2 single beds pushed together, a desk/dressing table and a good sized wardrobe with air conditioning. The living area had a leather sofabed, a table and chairs, a kitchen area with a full size fridge, microwave and 2 ring hob and sink. Crockery and cutlery too. There was also another smaller wardrobe with safe. The bathroom was a good sized with large walkin shower. Bathrobes and slippers were provided in the room too. The balcony overlooked the lower pool. The breakfast was excellent and contained a really good variety of food. Fresh cooked omelettes were my favourite. We are once at the Bistro bar and the food was excellent. Food and drinks at the bar were reasonably priced. Unfortunately we didn't have time to experience the spa or the sky bar. Overall, I'd definitely recommend and I would return to stay here.
View from room 239
Living area
Bedroom
View of pool from Bistro Bar
Stayed 4 nights in Jul 2025