Grupotel Playa de Palma Suites & Spa

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grupotel Playa de Palma Suites & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Lobby
Down comforters, minibar, in-room safe, desk
3 bars/lounges, lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Playa de Palma
    ‪8 min walk‬
  • Place, La Porciuncula Church
    ‪9 min walk‬
  • Place, El Arenal Beach
    ‪16 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

Junior Suite, Balcony

9.4 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, Balcony, Pool View (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony, Pool View

9.4 out of 10
Exceptional
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

Suite, Balcony (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony

9.4 out of 10
Exceptional
(32 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

Junior Suite, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony, Pool View (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, Private Pool (2 adults)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Private Pool (Single Use)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

Junior Suite Prestige, Pool View (2 adults)

9.8 out of 10
Exceptional
(12 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Pool View (Single use)

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

Suite Prestige (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Prestige (2 adults)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite Prestige (1 adult)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Palma de Mallorca

Playa de Palma is a short stroll from Grupotel Playa de Palma Suites & Spa, and other popular attractions like El Arenal Beach are within a mile (2 km). This 4-star hotel has 311 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Hipotels Convention Centre - 8 min walk - 0.5 miles
  • Playa de Palma - 8 min walk - 0.5 miles
  • La Porciuncula Church - 9 min walk - 0.5 miles
  • El Arenal Beach - 16 min walk - 0.9 miles
  • Port of El Arenal - 6 min drive - 1.2 miles

Getting around

  • Palma de Mallorca Verge de Lluc Station - 12 min drive
  • Palma de Mallorca Airport (PMI) - 20 min drive

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Levita - ‬8 min walk
  • ‪Abel's Rostbratwurst - ‬10 min walk
  • ‪Nova Beach Lounge Club - ‬9 min walk
  • ‪Amrum Beach Club - ‬9 min walk

About this property

Grupotel Playa de Palma Suites & Spa

Family-friendly hotel with 2 restaurants and a full-service spa
Grupotel Playa de Palma Suites & Spa features a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is EUR 10 per day, and there's also an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and safes are other standard amenities.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Bar Salón
  • Bistro Es Jardí
  • Restaurante Es Jardí
  • Sky Bar
  • Sky Restaurante

Things to do

  • 4 outdoor tennis courts
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Children's pool
  • Indoor pool
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2004
  • Designated smoking areas
  • Electric bike charging
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number H-PM-2856

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Frequently asked questions

Is free cancellation available at Grupotel Playa de Palma Suites & Spa?

Grupotel Playa de Palma Suites & Spa provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Grupotel Playa de Palma Suites & Spa?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Grupotel Playa de Palma Suites & Spa on Jan 23, 2026 start from $129.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grupotel Playa de Palma Suites & Spa?

This hotel is located in Palma de Mallorca, a short 10-minute walk from Playa de Palma and also 17 minutes on foot from El Arenal Beach. You'll also find Aqualand El Arenal and Platja de Can Pastilla within a short drive.

Is there parking available at Grupotel Playa de Palma Suites & Spa?

Yes, parking is offered for EUR 10 per day. Electric car charging and electric bike charging are also available.

Is there a spa available at Grupotel Playa de Palma Suites & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Ayurvedic treatments, mani/pedis, and body treatments.

Does Grupotel Playa de Palma Suites & Spa feature a casino?

No, Grupotel Playa de Palma Suites & Spa doesn't have a casino.

Will I find an indoor pool at Grupotel Playa de Palma Suites & Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Grupotel Playa de Palma Suites & Spa good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature private pools.

Are there hot tubs at Grupotel Playa de Palma Suites & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Grupotel Playa de Palma Suites & Spa have a restaurant that serves breakfast?

Yes, Grupotel Playa de Palma Suites & Spa has 2 restaurants, and serves buffet breakfast for a surcharge.

Will Grupotel Playa de Palma Suites & Spa allow pets to stay for free?

No, pets aren't allowed at Grupotel Playa de Palma Suites & Spa.

Does Grupotel Playa de Palma Suites & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grupotel Playa de Palma Suites & Spa?

The closest major airport to Grupotel Playa de Palma Suites & Spa is Palma de Mallorca Airport (PMI), which is 5.1 mi away (20 minutes by car).

Are there rooms with balconies at Grupotel Playa de Palma Suites & Spa?

Yes, every guestroom at Grupotel Playa de Palma Suites & Spa comes with a balcony with some featuring pool views.

Grupotel Playa de Palma Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 506 out of 739 reviews
Rating 8 - Good. 179 out of 739 reviews
Rating 6 - Okay. 35 out of 739 reviews
Rating 4 - Poor. 12 out of 739 reviews
Rating 2 - Terrible. 7 out of 739 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2025

10/10 Excellent

Maciej

Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful food. Great spa. Nice and quiet - very relaxing
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard Andrew

Stayed 2 nights in Oct 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet connection was poor in the room. The room is very quiet and nice except people smoke in the balcony, and that's quite disturbing. On the day before my checkout date, room service personnel did not leave any floor towel for the bathroom, and the shower water was flooding the bathroom floor. Other than that, the overall experience was good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Constance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time. The spa staff were superior!
Stayed 3 nights in Oct 2025

10/10 Excellent

Delphine

Stayed 2 nights in Oct 2025

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has an older crowd but it was peaceful. Breakfast and dinner were great.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel resort although property is quite dated. Excellent breakfast and dinning. Close to beach and nice hotel swimming pools. Plenty of parking if you have a rental car. Close to a couple of super markets.
Stayed 6 nights in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 7 nights in Sep 2025

10/10 Excellent

Naomi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous place to stay near palma. Suite was lovely, with a much appreciated fridge. Staff lovely too. Pools and spa were clean and inviting. Food was very well done. It surpassed all our expectations and we’ll definitely be coming back. Thank you.
Stayed 3 nights in Sep 2025

4/10 Poor

Mehdi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was our honeymoon and we sent a message before we got to the hotel but nothing was ready for us. The lady said that she gave us an upgrade but the room was at the end of the hotel and had no view except on trash and empty land. We couldn't get any reservation for the restaurant every time i go check with front desk they say its full. Not even a message in our room or anything special for our honey moon. Thank you for the bad experience
Stayed 6 nights in Sep 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mirela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this place very clean, the beds could’ve been softer be very nice
Stayed 6 nights in Sep 2025

10/10 Excellent

Cynthia, Camuy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno rico incluido. Habitación limpia, espaciosa y cómoda. Me encantó.
Stayed 3 nights in Aug 2025

4/10 Poor

thomas

Liked: Cleanliness, property conditions & facilities
Not a user friendly property .
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Liked: Cleanliness
Disliked: Room comfort

Bland windowless corridors and no toiletries

We only stayed one night in a junior suite it was very basic white box and had no toiletries at all which I didn’t expect The bed was two singles separate beds separate duvets and was not comfortable The hotel is huge sterile and it did its purpose for one night wouldn’t stay again The hotel was very clean that was a positive it felt odd as you walk for a long time in windowless corridors to the rooms Not our type of accommodation was a one off tripnfor a holiday it’s blandness is not one for me
Stayed 1 night in Sep 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Alberta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, the entire stay was really good and we didn’t want to leave. The spa facilities are actually quite impressive and entertainment (singer and guitarist) were really good. The atmosphere was lovely and the entire place literally smelt so good! Only con is that the place is a bit of a maze and we were quite far away so it took a little walking up and down to figure out best routes. But silverlining is there are enough pools that it never gets overly crowded.
Stayed 1 night in Sep 2025

4/10 Poor

Neil

Traveled with partner
Disliked: Amenities, property conditions & facilities
The design of this hotel is pretty bad. We have to walk almost 10 minutes only from front desk to our room. They have back side reception but they close it and door is not accessible. The gym hours is 10am - 8pm which is terrible, supposed to be 6am-11pm like most other resorts. Also, cleaning lady opened the door when I was changing for no reason! Cleaning team also left a pair of dirty gloves when we are back to hotel in the evening on our second night staying. I’d definitely not coming back to this hotel. You have to open front and back access, no one wants to walk 10 minutes to front door.
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha Hayley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, fantastic facilities and most importantly it was peaceful!
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and quiet. Breakfast was fine though your coffee/tea was ordered through the waitress’s instead of a machine available. Short walk down to beach area with shops and restaurants. There was a handy supermarket 2mins away. 8mins in taxi from airport.
Stayed 4 nights in Sep 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, room was grand. A good place for a laid back stay for a couple.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Johann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space in the pool areas, spa and restaurant. It never felt crowded. Very quiet room. Large hotel complex, had a bit difficulty finding the room initially.
Stayed 7 nights in Aug 2025