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Shadow Mountain Resort

3.5 out of 5.0

Recent guest reviews

I loved how quiet it was and how responsive the staff was but the room had some minor, cosmetic damage that could be easily fixed. There was a few vertical blinds that were missing and the shower was very difficult to turn on. These will not keep me from returning, but I wanted to share.

Awesome property, great location central to Palm Desert shops, and restaurants. Grounds were beautifully maintained, and clean - the pool area was clean, and the pool itself is huge. Will definitely stay again!

Gated condo community, with well manicured grounds. Rooms with kitchenette were nice but dated. We had a ground floor room with a nice patio area with a creek running by. Housekeeping services are an extra cost, fresh towels can be received at the front desk in exchange for used ones. The resort is close to restaurants, entertainment and shopping on El Paseo Dr.

Great place..... Nice and relaxing.Clean-good pool and kitchen..... Friendly Staff...

Small and overpriced room. No towel or trash service for 2 day stay.

Not as advertised. No room service. Rooms musty and dark. No continental breakfast or coffee. Gym not open before 10. Limited hours for front desk. “Resort” is misnomer.

First time staying at this hotel we enjoyed our stay, the room was clean and quiet. The staff was very friendly and accommodating to our needs. I will definitely recommend to my friends.

Great location close to shopping and dining area. The hotel it self was nice. Few issues we had, they use a double single bed and try to make a king/queen not a great idea! Hurts your back in the mornings. 2nd issue if you are staying on the lower/first floor you really don't have privacy. The type of shades they use people can easily see inside your room. Now the room it self are really nice. I like to have privacy and sleep good so I can't recommend this place. Try it for yourself and see what you think.

In the studio, the TV is located on the opposite corner of the room from the bed. There are no outlets by the bed to charge your phone and laptop. The bedspread was not clean and there was a faint smell of cat urine. The air conditioning unit had to be turned down to 60 degrees to make the room comfortable. The complex is large and difficult to navigate. You can hear the noise from outside the room and because it gets so hot, the gardeners crank up the lawn mowers early. - On the plus side, the grounds are lovely.

I stayed for the weekend of Coachella. Great place. Nice and clean! Also close to the shuttle pick up!

In town for a charity golf tournament and stayed 2 nights at the resort . The resort was withing 15 minutes of everywhere we needed, great restaurants, great shopping and of course great golf. The room was very comfortable and looked newly renovated. We loved the giant pool and the Jacuzzi was perfect after a long day on the course. We would definitely stay here again and recommend to our friends. Juan Morales,

The hotel staff, pool, tennis courts, and golf were very nice. Some units are privately owned and ours needed interior upgrading. Other than that, our stay was outstanding and very close to shopping and restaurants. I would definitely return.

Our stay was very comfortable. The villa was clean and spacious. We had three adults and a baby stay in the home and we were able to accommodate the baby's naps while still hanging out in the villa. We would not have been able to do so if we had booked a traditional hotel room. The property was quiet and the staff friendly.

Although not what a requested it was a nice room I got...

Shadow Mountain Resort was great. My husband and I went for a last minute trip to relax and we couldn't have picked a better place to stay. The room kitchenettes are the best as they have all utensils you can imagine, or as you would find in your own home. Overall very peaceful and quiet. Perfect for families. Not close to many bars, except for 2, but it is close in proximity to the neighboring Cathedral City and Palm Springs.

I've been at Shadow Mountain resort many times. I go back time and time again.

For the price we paid, we couldn't have asked for more. Staff was super friendly and the resort was huge!

Rooms are ok, If you are a tennis player there is always a court available and if you are not you will be bored to death , yet l the hotel is located in the city of Palm Desert, close to giant shopping malls , movies, ect...

45750 San Luis Rey Ave Palm Desert CA

Hotel highlights

  • Steps from San Jacinto Mountains
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

El Paseo Shopping District is a short stroll from Shadow Mountain Resort, and other popular attractions like Living Desert Zoo and Gardens are within a couple of miles (3 km). This 125-room, 3.5-star resort has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

This resort is home to a café and a bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

Guests can expect to find free WiFi. Other standard amenities include a kitchen, a balcony or patio, and a refrigerator.


Property features

At Shadow Mountain Resort, guests enjoy an outdoor pool, a fitness center, and 5 spa tubs. If you plan to drive, free parking is available. Front-desk staff can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this golf resort include a sauna, free WiFi in public areas, and a business center.

Room options

Condo, 2 Bedrooms, 1King, 1 Queen, Sofabed, Kitchen

King 1 | Sleeps 5

Condo, 1 Bedroom, 1 King with Sofabed, Kitchen

King 1 | Sleeps 3

Studio Suite, 1 King Bed, Sofabed, Kitchenette

King 1 | Twin 2 | Sleeps 2

Guest reviews for Shadow Mountain Resort

Everyone (14) Couples (17) Business (3) Family (7) Friends (3)
4
Family with small children

I loved how quiet it was and how responsive the staff was but the room had some minor, cosmetic damage that could be easily fixed. There was a few vertical blinds that were missing and the shower was very difficult to turn on. These will not keep me from returning, but I wanted to share.

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon. Thank you for sharing your experience.

5
Everyone

Awesome property, great location central to Palm Desert shops, and restaurants. Grounds were beautifully maintained, and clean - the pool area was clean, and the pool itself is huge. Will definitely stay again!

By on Jul 22, 2019

Review comment responded on Jul 29, 2019

Thank you for staying with us. We appreciate you taking the time to give us your comments. We hope to see you soon.

5
Everyone

By on Jul 16, 2019

Review comment responded on Jul 22, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon.

4
Everyone

By on Jun 25, 2019

Review comment responded on Jun 25, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us and we hope to see you soon.

4
Families

Gated condo community, with well manicured grounds. Rooms with kitchenette were nice but dated. We had a ground floor room with a nice patio area with a creek running by. Housekeeping services are an extra cost, fresh towels can be received at the front desk in exchange for used ones. The resort is close to restaurants, entertainment and shopping on El Paseo Dr.

By on May 31, 2019

Review comment responded on May 31, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. So sorry we are trying to keep lower rates for our customers and eliminating maid service helps due to minimum wage increase. We hope to see you again.

5
Partner Couples

Great place..... Nice and relaxing.Clean-good pool and kitchen..... Friendly Staff...

By on May 8, 2019

Review comment responded on May 8, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon.

1
Partner Couples

Small and overpriced room. No towel or trash service for 2 day stay.

By on Mar 4, 2019

Review comment responded on Mar 6, 2019

We are sorry you were not happy. We do have towels at the front desk if you want to replenish them. We are working to put notices in all the rooms. I am so sorry if your room did not have one. We do have it published on all the websites.

1
Everyone

Not as advertised. No room service. Rooms musty and dark. No continental breakfast or coffee. Gym not open before 10. Limited hours for front desk. “Resort” is misnomer.

By , from Milwaukee on Feb 4, 2019

Review comment responded on Feb 6, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. We are sorry you were not happy. Unfortunately our hours are limited. Our rooms are all different I wish we could of offered you a different room. Housekeeping policies are listed on the expedia website under hotel policies. I am truly sorry for the inconveniences. cafe does have continental breakfast for a fee. We are truly sorry for your inconveniences:( If there is anything I can do please feel free to call me.

5

quiet and friendly staff

Everyone

First time staying at this hotel we enjoyed our stay, the room was clean and quiet. The staff was very friendly and accommodating to our needs. I will definitely recommend to my friends.

By , from Long Beach Ca on Jul 31, 2018

Review comment responded on Aug 7, 2018

Hello Rosie, Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon.

3

great location

Everyone

Great location close to shopping and dining area. The hotel it self was nice. Few issues we had, they use a double single bed and try to make a king/queen not a great idea! Hurts your back in the mornings. 2nd issue if you are staying on the lower/first floor you really don't have privacy. The type of shades they use people can easily see inside your room. Now the room it self are really nice. I like to have privacy and sleep good so I can't recommend this place. Try it for yourself and see what you think.

By , from long Beach on May 24, 2018

Review comment responded on Jun 7, 2018

We are very sorry for the inconveniences you had. We will address the bed situation with the owner. Thank you for taking the time to let us know your experience.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.