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Recent guest reviews

First the receptionist was so welcoming first through our last day. Then the selection at the snack bar was amazing. Our rooms were perfect. Thank you and can’t wait to revisit

Gave bad review for bad experience recently. Stayed here again (hit wrong button) and everything went very well, ESPECIALLY the wake up call. Driver was helpful, greeter at desk great, and concierge guy at breakfast was awesome. GREAT one night stay this time, did I mention got the wake up call?!! I was in 306; it did have a very loud AC unit; but, again, overall good stay.

Room service trays left outside door for hours. Attracted ants. Was told would be called when room available and wasnt.

Chek-in fantastic. The driver stepped in to assist. Smooth and fast. Called 10-25 around 1736 for two wake up calls, 0500 and 0515. Neither happened. Missed meeting, rental car return, and international flight. Spoke with desk on 12-26-19 after walking three miles in heat post late rental car return. Everyone was nice; but I am out 1400 plus. Will never stay in a Holiday Inn again ANYWHERE. Irony - room 124 has a BANGING loud AC. Luckily it woke me up around 0730 on its own. Being nice doesn't make up for incompetence.ONE JOB. Lady sounded older and muffed up answering the phone, so maybe I should have asked for someone else? More mad about the walk in the heat than the missed meetings, flight and rental car fees. Recommend elsewhere, even sleeping in a car. BRING AN ALARM CLOCK.

Just a great experience.........,..................................

Very clean, rooms big and with micowave and fridge love it

Easy to get to. Carpets need cleaning and we couldn’t get the water to shut off in the tub

Love this hotel. Staff always , helpful , courteous. Not close to much in terms of restaurants or entertainment but for me, a small sacrifice

The door mechanism to your room was broken. The floor was not clean. Breakfast was less than exciting and the cook did not know how to prepare soft boiled eggs. The service personnel was friendly. The Reception lady " Carmen " was outstanding. (I hope this was her name)

Smoking smell of the whole 6th floor. We had to change rooms due to the smell.

It was a great experience, the place is good, the room keepers are super nice. But the front desk staff are not really friendly, you walk in and out no one say anything, not hi, good morning or night, ask you if you need something. No words at all. And we pay for breakfast. It never happened anywhere. I hope they work on these little tgings.

Very helpful staff, also friendly .Room was comfortable and hotel was closest to airport.

Drove in from Key West and was tired and checked in. Nice clean room.

Nice and clean. Convenient to the airport and the highway

Here for a conference. Hotel great for the price. . DO NOT BUY BREAKFAST THROUGH ORBITZ FOR $20. It IS $10 AT THE HOTEL

The staff in The Spot Restaurant was exceptional. Very friendly, attentive and helpful. All the staff I interacted with at reception and checkout were also pleasant, helpful and quick.

Convenient hotel. Close to airport, with free parking and right next to 95. Pretty much as advertised. No frills, but decent accommodations. Hotel staff was very friendly and courteous. One of the three nights, the housekeeping staff forgot to clean the room, but that wasn't a dealbreaker. For the most part it was a pleasant stay.

Belvedere Rd West Palm Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Holiday Inn Palm Beach - Airport Conf Ctr places you within 2 miles (3 km) of popular sights like Rosemary Square and Kravis Center For The Performing Arts. This 199-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start each morning with to-go breakfast, available for a fee from 7:00 AM to 9:00 AM.


Rooms

All of Holiday Inn Palm Beach - Airport Conf Ctr's 199 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 39-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Holiday Inn Palm Beach - Airport Conf Ctr enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 4

Room, 1 Queen Bed, Accessible, Bathtub (Hearing, Mobility)

1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Palm Beach - Airport Conf Ctr

Everyone (22) Business (16) Couples (8) Family (14) Other (6) Friends (4)
5
Family Family with small children Partner Couples

First the receptionist was so welcoming first through our last day. Then the selection at the snack bar was amazing. Our rooms were perfect. Thank you and can’t wait to revisit

By , from Loxahatchee, fl on Aug 29, 2020

Review comment responded on Aug 31, 2020

Dear Alicia, Thank you for your lovely comments! It sounds like we were able to provide you with a truly enjoyable experience during your visit with us at Holiday Inn Palm Beach-Airport Conference Center. We will gladly pass your compliments along to our front desk team. It was a pleasure hosting you, and we hope to see you again soon!

4
Everyone

By on Aug 20, 2020

4
Everyone

Gave bad review for bad experience recently. Stayed here again (hit wrong button) and everything went very well, ESPECIALLY the wake up call. Driver was helpful, greeter at desk great, and concierge guy at breakfast was awesome. GREAT one night stay this time, did I mention got the wake up call?!! I was in 306; it did have a very loud AC unit; but, again, overall good stay.

By on Mar 20, 2020

Review comment responded on Mar 23, 2020

Thank you for once again staying at Holiday Inn Palm Beach-Airport Conference Center and for giving us another opportunity to make it up to you. It's lovely to hear that your recent time with us helped deliver the full-value experience you expected. Our team will look into your other comments as we further maximize our guests' experience and satisfaction. Count on our friendly guest service to welcome you back when your travels lead you our way.

2
Family with small children Family

Room service trays left outside door for hours. Attracted ants. Was told would be called when room available and wasnt.

By on Jan 1, 2020

Review comment responded on Jan 3, 2020

Thank you for informing us of your concerns. We are sincerely sorry for the shortcomings in service that you noted during your visit, and we regret that our team did not better reflect our true hospitality. We have informed our housekeeping staff. It is our hope that you were able to rest well and enjoy your time here in the area nonetheless. Please consider giving us a second chance to provide the hospitality you deserve.

1
Business Business

Chek-in fantastic. The driver stepped in to assist. Smooth and fast. Called 10-25 around 1736 for two wake up calls, 0500 and 0515. Neither happened. Missed meeting, rental car return, and international flight. Spoke with desk on 12-26-19 after walking three miles in heat post late rental car return. Everyone was nice; but I am out 1400 plus. Will never stay in a Holiday Inn again ANYWHERE. Irony - room 124 has a BANGING loud AC. Luckily it woke me up around 0730 on its own. Being nice doesn't make up for incompetence.ONE JOB. Lady sounded older and muffed up answering the phone, so maybe I should have asked for someone else? More mad about the walk in the heat than the missed meetings, flight and rental car fees. Recommend elsewhere, even sleeping in a car. BRING AN ALARM CLOCK.

By on Dec 26, 2019

Review comment responded on Dec 28, 2019

Thank you for reaching out. We would like to again apologize for the shortcomings in service that you detailed. Our team should have been far more proactive to deliver the calls that you needed. We are meeting as a team to discuss your feedback and ensure that we are taking the proper steps forward. Although we cannot make it up to you for your recent stay, we would relish the opportunity to change your perceptions in the future. Please consider staying with us again.

5
Everyone

By on Aug 28, 2019

5
Everyone

Just a great experience.........,..................................

By on Aug 26, 2019

5
Family with small children Family

Very clean, rooms big and with micowave and fridge love it

By on Aug 25, 2019

Review comment responded on Aug 27, 2019

Dear Monica, Our goal is to impress everyone who stays at Holiday Inn Palm Beach-Airport Conference Center so we're happy to hear we succeeded with you! It's great to know that our clean, spacious rooms and in-room appliances were exactly what you were looking for. The next time you're in town, we'd be honored to host you again.

5
Friends

Easy to get to. Carpets need cleaning and we couldn’t get the water to shut off in the tub

By on Aug 8, 2019

Review comment responded on Aug 12, 2019

We are happy to see that you had a convenient stay with us. We are sorry to hear you faced a little inconvenience with the water and we will be sure to keep your suggestions in mind regarding the carpet moving forward. Here at Holiday Inn Palm Beach-Airport Conference Center, we aim to exceed expectations and we hope you will allow us to host you for many years to come. Safe travels!

5
Business Business

Love this hotel. Staff always , helpful , courteous. Not close to much in terms of restaurants or entertainment but for me, a small sacrifice

By on Jul 10, 2019

Holiday Inn Palm Beach - Airport Conf Ctr

1301 Belvedere Rd, West Palm Beach, FL 33405
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