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Recent guest reviews

Friendly staff, terrible hotel. Beds are super uncomfortable, sleeping on the floor might be better than the bed. Our room smelt terrible, hotel smells like weed/cigarettes. Breakfast was horrible, food was cold. If your looking for somewhere to stay, please go elsewhere. Let this review save you the money.

Breakfast was great Room was very cozy Place was clean

There were bed bugs in the room and had to change the room.Very disappointing to see such a thing in the room.

Spacious rooms. Quiet. Easy access to major roads.

I liked this hotel because it was quiet at night and my room was nice . The ac was perfect and I liked the fact that I could use the computer on my floor . There was also a washer and dryer on my floor. The whole place was clean and the staff was nice.

Very quiet, quick check in and very helpful staff!

I thought the hotel was nicely located & overall a nice place but the bed was very uncomfortable! The full breakfast consisted of pre cooked eggs & typical 2 star hotel fare. We ate elsewhere! We changed hotels for the next night stay & slept comfortably.

Location Morning breakfast Restaurant setting Easy parking

Good hotel recommended, and Debbie at the front desk was very courteous and helpful

Ants on the bathroom floor. Horrible front desk night staff.

Didn't stay long enough to notice. Zaswedffghhyyhhjjjj

This is a convenient and nice location for vacation

Dirty. Toilet that leaked and ran all night. Tesla charging port did not work.

Room was very clean but had a musty smell. Also the AC made a horrible noise. When I brought the issue to the front desks attention I was told to kick it.... Restaurant Bar closed at 9pm on a Saturday night.

It was near everything. It was satisfactory to stay at.

The room itself was pleasant, however the bathroom smelt like urine and the sheets had stains. People stayed by the side entrance smoking and smoked by the pool night and day. There were different people who stayed around the halls trying to sell drugs. The lady in the front and the breakfast was the only positive parts to staying there.

US Highway One North Palm Beach FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of North Palm Beach Country Club, Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr is within 3 miles (5 km) of Downtown at the Gardens. This 83-room resort has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and 42-inch an LCD TV with cable channels. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

King 1 | Sleeps 4

Guest reviews for Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Everyone (26) Business (14) Couples (24) Family (18) Other (5) Friends (1)
5
Everyone

By on Sep 21, 2019

Review comment responded on Sep 23, 2019

Thanks for staying and taking the time to share on your stay

1
Partner Couples Families

Friendly staff, terrible hotel. Beds are super uncomfortable, sleeping on the floor might be better than the bed. Our room smelt terrible, hotel smells like weed/cigarettes. Breakfast was horrible, food was cold. If your looking for somewhere to stay, please go elsewhere. Let this review save you the money.

By on Sep 20, 2019

Review comment responded on Sep 20, 2019

Although it's a pleasure to hear our staff could make your stay a bit brighter, we regret to read the issues you had during your visit. Our team is dedicated to resolving all guest issues before they leave, and we would have been happy to relocate you to more comfortable accommodations on the property if available. We know we can do better to provide you with a comfortable, relaxing experience, and we are eager to earn a second chance from you to do so.

5
Partner Couples Families

Breakfast was great Room was very cozy Place was clean

By on Aug 16, 2019

Review comment responded on Aug 16, 2019

Thank you for taking the time to reach out after your recent stay at the Best Western Plus Palm Beach Gardens! Cleanliness and comfort are our goals, and we're happy to hear that you enjoyed your stay

2
Partner Couples Business Business Travelers

There were bed bugs in the room and had to change the room.Very disappointing to see such a thing in the room.

By on Aug 14, 2019

Review comment responded on Aug 15, 2019

We have a commitment to resolve any issues that may arise, so we're saddened to hear of your concerns regarding unwanted guests. Comments such as these receive the highest attention, and we've contacted our pest-control team so they can work to quickly investigate and address any possible concerns for the benefit of our guests. Your experience is not typical of the feedback we receive, and we would like to make it up to you with the exceptional stay we're known to deliver when your journey brings you back our way. Happy travels!"

5
Partner Couples

Spacious rooms. Quiet. Easy access to major roads.

By on Aug 6, 2019

Review comment responded on Aug 7, 2019

Thank you for taking the time to reach out after your recent stay at the Best Western Plus Palm Beach Gardens! Cleanliness and comfort are our goals, and we're happy to hear that you enjoyed our convenient location

5
Families

I liked this hotel because it was quiet at night and my room was nice . The ac was perfect and I liked the fact that I could use the computer on my floor . There was also a washer and dryer on my floor. The whole place was clean and the staff was nice.

By on Jun 21, 2019

Review comment responded on Jun 21, 2019

Thank you for taking the time to reach out after your recent stay at the Best Western Plus Palm Beach Gardens! Cleanliness and comfort are our goals, and we're happy to hear that you enjoyed our convenient location

5
Families

Very quiet, quick check in and very helpful staff!

By on Jun 11, 2019

Review comment responded on Jun 12, 2019

Thank you for taking the survey - we greatly appreciate all feedback

2
Partner Couples Families

I thought the hotel was nicely located & overall a nice place but the bed was very uncomfortable! The full breakfast consisted of pre cooked eggs & typical 2 star hotel fare. We ate elsewhere! We changed hotels for the next night stay & slept comfortably.

By on Jun 6, 2019

Review comment responded on Jun 7, 2019

Our team is so sorry for not meeting all your expectations. We hope you will give us a chance to welcome you back down the road Thank you for sharing your feedback with us, as it will only help us improve.

4
Families

Location Morning breakfast Restaurant setting Easy parking

By on May 1, 2019

Review comment responded on May 1, 2019

We're honored you chose to stay with us and we thank you for taking the time to share your thoughts. It's great to hear that our tasty breakfast menu was to your liking.

5
Everyone

Good hotel recommended, and Debbie at the front desk was very courteous and helpful

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

It sounds like you had a truly refreshing escape with us here at Best Western Plus Palm Beach Gardens & Suites & Conference Center! We love providing guests with a clean and quiet haven, and we're delighted that our location was just right for your travels. Thank you for noting Debbies passion for hospitality as well! It is an honor having your patronage, and we can't wait to welcome you back for more!"

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

11360 US Highway One, North Palm Beach, FL 33408
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