Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr in Palm Beach - West Palm Beach

Property features

At Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

$98* Per night/room Oct 27 - Oct 28

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking (Oversized Room;with Sofabed)

King 1 | Sleeps 4

Arrivals + Departures

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

Payment types

Kids + Beds

Children stay free when using existing bedding
Free cribs/infant beds are available

Pets

This property welcomes pets for USD 25 per pet, per day (maximum USD 100.00 per stay)
Dogs and cats only
Up to 2 per room
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Discover, Mastercard, and Visa.
Only debit cards are accepted.
Registered guests are the only ones allowed in guestrooms.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per pet, per day (maximum USD 100.00 per stay)
Early check-in fee: USD 40.00 (subject to availability)
Late check-out fee: USD 40.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Best Western Gardens
Best Western Plus Windsor Gardens
Best Western Plus Windsor Gardens Hotels
Best Western Windsor Gardens
Best Western Plus Hotel Ste Conf Ctr
Best Western Plus Ste Conf Ctr

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3.6

out of 5

Average Guest Review

See all 87 reviews

Room cleanliness 3.5

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

Friendly staff, terrible hotel. Beds are super uncomfortable, sleeping on the floor might be better than the bed. Our room smelt terrible, hotel smells like weed/cigarettes. Breakfast was horrible, food was cold. If your looking for somewhere to stay, please go elsewhere. Let this review save you the money.

Breakfast was great Room was very cozy Place was clean

There were bed bugs in the room and had to change the room.Very disappointing to see such a thing in the room.

Spacious rooms. Quiet. Easy access to major roads.

I liked this hotel because it was quiet at night and my room was nice . The ac was perfect and I liked the fact that I could use the computer on my floor . There was also a washer and dryer on my floor. The whole place was clean and the staff was nice.

Very quiet, quick check in and very helpful staff!

I thought the hotel was nicely located & overall a nice place but the bed was very uncomfortable! The full breakfast consisted of pre cooked eggs & typical 2 star hotel fare. We ate elsewhere! We changed hotels for the next night stay & slept comfortably.

Location Morning breakfast Restaurant setting Easy parking

Good hotel recommended, and Debbie at the front desk was very courteous and helpful

Ants on the bathroom floor. Horrible front desk night staff.

Didn't stay long enough to notice. Zaswedffghhyyhhjjjj

This is a convenient and nice location for vacation

Dirty. Toilet that leaked and ran all night. Tesla charging port did not work.

Room was very clean but had a musty smell. Also the AC made a horrible noise. When I brought the issue to the front desks attention I was told to kick it.... Restaurant Bar closed at 9pm on a Saturday night.

It was near everything. It was satisfactory to stay at.

The room itself was pleasant, however the bathroom smelt like urine and the sheets had stains. People stayed by the side entrance smoking and smoked by the pool night and day. There were different people who stayed around the halls trying to sell drugs. The lady in the front and the breakfast was the only positive parts to staying there.

Guest reviews for Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Everyone

By a verified traveler on Sep 21, 2019

Review comment Manager responded on Sep 23, 2019

Thanks for staying and taking the time to share on your stay

Partner Couples Families

By a verified traveler on Sep 20, 2019

Review comment General Manager responded on Sep 20, 2019

Although it's a pleasure to hear our staff could make your stay a bit brighter, we regret to read the issues you had during your visit. Our team is dedicated to resolving all guest issues before they leave, and we would have been happy to relocate you to more comfortable accommodations on the property if available. We know we can do better to provide you with a comfortable, relaxing experience, and we are eager to earn a second chance from you to do so.

By a verified traveler on Aug 16, 2019

Review comment Manager responded on Aug 16, 2019

Thank you for taking the time to reach out after your recent stay at the Best Western Plus Palm Beach Gardens! Cleanliness and comfort are our goals, and we're happy to hear that you enjoyed your stay

Partner Couples Business Business Travelers

By Calvin on Aug 14, 2019

Review comment Manager responded on Aug 15, 2019

We have a commitment to resolve any issues that may arise, so we're saddened to hear of your concerns regarding unwanted guests. Comments such as these receive the highest attention, and we've contacted our pest-control team so they can work to quickly investigate and address any possible concerns for the benefit of our guests. Your experience is not typical of the feedback we receive, and we would like to make it up to you with the exceptional stay we're known to deliver when your journey brings you back our way. Happy travels!"

Partner Couples

By a verified traveler on Aug 6, 2019

Review comment Andrea responded on Aug 7, 2019

Families

By a verified traveler on Jun 21, 2019

Review comment Andrea responded on Jun 21, 2019

By a verified traveler on Jun 11, 2019

Review comment Debbie responded on Jun 12, 2019

Thank you for taking the survey - we greatly appreciate all feedback

By a verified traveler on Jun 6, 2019

Review comment Andrea responded on Jun 7, 2019

Our team is so sorry for not meeting all your expectations. We hope you will give us a chance to welcome you back down the road Thank you for sharing your feedback with us, as it will only help us improve.

By Dejay on May 1, 2019

Review comment Andrea responded on May 1, 2019

We're honored you chose to stay with us and we thank you for taking the time to share your thoughts. It's great to hear that our tasty breakfast menu was to your liking.

By a verified traveler on Apr 22, 2019

Review comment Andrea responded on Apr 22, 2019

It sounds like you had a truly refreshing escape with us here at Best Western Plus Palm Beach Gardens & Suites & Conference Center! We love providing guests with a clean and quiet haven, and we're delighted that our location was just right for your travels. Thank you for noting Debbies passion for hospitality as well! It is an honor having your patronage, and we can't wait to welcome you back for more!"

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Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Guest reviews for Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy