Novotel Palembang Hotel & Residence

4.0 star property
Central hotel with 2 restaurants connected to a shopping center in Palembang

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Photo gallery for Novotel Palembang Hotel & Residence

Miscellaneous
1 bedroom, minibar, in-room safe, desk
Restaurant
Bar (on property)
Miscellaneous

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Parking included

Explore the area

View in a map
Jalan R Sukamto No 8a, Palembang, South Sumatra, 30127
  • Place, Palembang Golf Club
    ‪15 min walk‬
  • Place, Jakabaring Stadium
    ‪5 min drive‬
  • Place, Palembang Indah Mall
    ‪6 min drive‬
  • Airport, Palembang (PLM-Sultan Mahmud Badaruddin II)
    ‪13 min drive‬

Room options

Deluxe Room (1 Super King Bed)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room (Super King Bed)

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 415 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Suite

  • 1011 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Junior Suite

  • 731 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Premium King Bed)

  • Sleeps 3
  • 1 King Bed

Superior Room (Premium King Bed)

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Palembang

Palembang Trade Center Mall is a short stroll from Novotel Palembang Hotel & Residence, and other popular attractions like Palembang Golf Club are within a mile (2 km). This 196-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants. It's connected to a shopping center in central Palembang and also close to Museum Balaputra Dewa and Jakabaring Stadium.

What's nearby

  • Palembang Trade Center Mall - 8 min walk - 0.5 miles
  • Palembang Golf Club - 15 min walk - 0.8 miles
  • Jakabaring Stadium - 5 min drive - 3.9 miles
  • Palembang Indah Mall - 6 min drive - 3.2 miles
  • Ampera Bridge - 7 min drive - 4.1 miles

Getting around

  • RSUD LRT Station - 7 min drive
  • Kramasan Station - 17 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 32 min drive

Restaurants

  • ‪Pempek Candy - ‬7 min walk
  • ‪Pempek Nony 168 - ‬9 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Pondok Cabe-Cabean - ‬9 min walk
  • ‪The Forest Cafe & Resto - ‬10 min walk

About this property

Novotel Palembang Hotel & Residence

Central hotel with 2 restaurants connected to a shopping center in Palembang
Guests of Novotel Palembang Hotel & Residence have access to a full-service spa, 2 outdoor pools, and a nightclub. Onsite parking is available, both free self and paid valet parking (IDR 100000 per day)—also useful is an airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect 43-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include balconies, minibars, and coffee makers. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 220,000 for adults and IDR 110,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 15,608 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 220000 for adults and IDR 110000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: IDR 100000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Novotel Palembang
Novotel Hotel Palembang
Novotel Palembang
Novotel Palembang Hotel
Novotel Palembang Hotel Palembang
Palembang Novotel
Novotel Palembang & Palembang
Novotel Palembang Hotel & Residence Hotel
Novotel Palembang Hotel & Residence Palembang
Novotel Palembang Hotel & Residence Hotel Palembang

Frequently asked questions

Is a free cancellation option available at Novotel Palembang Hotel & Residence?

Novotel Palembang Hotel & Residence offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Novotel Palembang Hotel & Residence?

This hotel is located in Palembang, a short 18-minute walk from Palembang Golf Club and also 9 minutes on foot from Palembang Trade Center Mall. You'll also find Museum Balaputra Dewa and Kemaro Island within a short drive.

Is parking available on site at Novotel Palembang Hotel & Residence?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 100,000 per day.

Is there a spa available at Novotel Palembang Hotel & Residence?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Novotel Palembang Hotel & Residence have a casino at the property?

No, Novotel Palembang Hotel & Residence doesn't have a casino.

Is there an indoor pool at Novotel Palembang Hotel & Residence?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Novotel Palembang Hotel & Residence?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a bar.

Does Novotel Palembang Hotel & Residence have a hot tub?

No, but this hotel does have a steam room.

Does Novotel Palembang Hotel & Residence have a restaurant with a breakfast menu?

Yes, Novotel Palembang Hotel & Residence has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Novotel Palembang Hotel & Residence allow pets to stay free of charge?

No, pets aren't allowed at Novotel Palembang Hotel & Residence.

Are there connecting rooms at Novotel Palembang Hotel & Residence?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Novotel Palembang Hotel & Residence?

The closest major airport to Novotel Palembang Hotel & Residence is Palembang (PLM-Sultan Mahmud Badaruddin II), which is 8.9 mi away (32 minutes by car).

Are there rooms with balconies at Novotel Palembang Hotel & Residence?

Yes, every guestroom at Novotel Palembang Hotel & Residence comes with a balcony with some featuring garden or pool views.

Does Novotel Palembang Hotel & Residence host weddings?

Take advantage of the wedding venue at Novotel Palembang Hotel & Residence if you plan to say "I do" during your trip.