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Located within a leisurely stroll of Palembang Golf Club, Novotel Palembang Hotel & Residence is within a few miles (5 km) of Jakabaring Stadium. This 197-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Located centrally in Palembang, it's also near Palembang Square Mall and Palembang Indah Mall.


This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.


Novotel Palembang Hotel & Residence's 197 recently renovated rooms provide balconies, minibars, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include free bottled water, hair dryers, and safes.

Property features

At Novotel Palembang Hotel & Residence, guests enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 130000 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a children's pool, a health club, and a sauna.


  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Novotel Palembang Hotel & Residence

Jalan R Sukamto No 8a Palembang South Sumatra 30127

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Novotel Palembang Hotel & Residence features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a nightclub, and a sauna. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 197 
  • Number of floors - 3 
  • Bar/lounge 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 15 
  • Nightclub 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference space size (meters) - 997 
  • Free reception 
  • Year Built 2003 
  • Number of restaurants - 2 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 
  • Outdoor pool 

Family Friendly Amenities

  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking

Room Amenities

Novotel Palembang Hotel & Residence offers 197 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in December 2015.

  • Balcony 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Bathtub or shower 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service 
  • Room service (24 hours) 
  • LCD TV 

Where to Eat

A complimentary manager's reception is offered each day.

Novotel Palembang Hotel & Residence has 2 restaurants on site.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby 

Spa Services

Ultra Spa has 20 treatment rooms. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

  • Steam room in spa 
  • Number of treatment rooms 20 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 17 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies


Minimum check-in age is 17

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

24-hour check-in


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: IDR 130000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Novotel Palembang
  • Novotel Hotel Palembang
  • Novotel Palembang
  • Novotel Palembang Hotel
  • Novotel Palembang Hotel Palembang
  • Palembang Novotel

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