2/10 Terrible
Erica
Feb 18, 2026
Disliked: Cleanliness, staff & service, amenities
I went in at 12:30 to try and check in- I was met by a 17 year old boy who gave me a blank stare and couldn’t find my reservation. I came back at 2:30 after reading reviews that the water park closed at 4! Had to have two other unfriendly staff members find my reservation- still no one informing me of the entire establishment shutting down at 4pm. No arcade, no golf,no food, nothing after 4pm. Everything was shut down the next two days as well! No one was even at the front desk when we tried to get something from the 24 hour store. The water park is dirty and smells of mold. The hot tub looked like a rust color. Sitting in the room at 4:30 we decided to just check out since we couldn’t eat or do anything besides sit in our room. The room mattress bottom had blood and the towels were stained yellow, the shampoo smelled like moth balls. Went to the front desk two hours after checking in to check out and no one asked why! It was the same kid blankly staring at me checking me out in silence. Here’s a tip to the owners- sell your establishment to someone who actually wants to run a thriving business who cares about guests. What’s the point of being a waterpark closed four out of seven days a week in the winter when people want to escape the cold. No food? No drinks!?! Come on!?! If I want to sit in these conditions I’ll just stay at home which is what I drove back to! Thanks but no thanks!!!
Erica
Stayed 1 night in Feb 2026
