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Shin-Osaka Esaka Tokyu REI HOTEL

3.5 out of 5.0

Recent guest reviews

2 stops from Shin-Osaka subway station and is very easy to access. Except dining, the shops in this area close at 8pm and this make shopping less convenience for tourists. The room is neat and clean. If I have to recommend, I would ask the stuff to be better trained in English to communicate with international business/tourist travellers.

Again, only here for one night 13th to the 14th of October, if I remember correctly we had to wheel our luggage ourselves through a shopping mall type area to an escalator which led up to the checking in area, the staff were polite and the rooms were small and basic but clean, my window actually overlooked a Pachinko place which was packed, I actually went and checked it out and it was crazy loud in there, clearly smoking indoors hasn't been banned in Japan yet as I could barely breathe in there. I then stumbled across a karaoke place that in the foyer area had loads of screens on the walls showing pre-recorded and live footage of people singing in booths/rooms, I don't remember if you pay per hour to rent the room but during (Don't Quote me) they give you unlimited booze!! obviously to try and get good footage of you attempting to sing, that place epitomised what Westerners think of the Japanese, in a good, quirky way.

Hotel is located just a couple of stations away from Shin-Osaka Station. The hotel is actually within a commercial center complex, with Tokyu Hands Dept Store, drug store, Burger King, Mister Donut and Lawson within the complex. There is also a nearby 7-11 and Daiei supermarket. Pros: Amenities are standard; Free bottled water; Excellent location - beside Esaka station; Front office staff speak English; Quiet location at night Cons: Pillows are on the hard side; Aircon is also centralized - we visited during the winter and the aircon was only blowing heat (while it’s freezing outside, the hotel is insulated so we’re practically roasting inside the room). If you sweat easily you might find the room uncomfortable during the night - you cannot open the windows. Tip: When travelling for the first time to the Hotel take the elevators at Esaka Stn. On the ground floor turn right and you should see the hotel sign.

Adequate, as we there only for the night. We had an early morning flight to catch and the hotel was one of the closer hotels to Itami airport, about 20 minutes by road The hotel staff helped us to get a taxi the next morning Room had a smell of smoke which was dispelled after we sprayed the room freshener. The room was comfortable. There were many restaurants in the area for dinner. Was a little surprised when we discovered that the hotel is located on the 1st floor of the building.

It's a high end hotel with good size rooms for Osaka area. Many restaurants around it including Burger King and McDonalds. Esaka subway stop is 5 min walk so easy to get around Osaka from here. Tokyo hands shop is always interesting to shop at next to hotel.

We booked a triple room and were stunned by the size of the room. Not only was there enough space to spread out our suitcases to unpack with ease, the bathroom area was made up of two parts- the powder room and the toilet area all with doors, which means you can easily have three people getting ready at the same time. There's a money exchange machine as well as a vending machine in the lobby which come in very handy. The breakfast buffet is not all that, with limited options for those looking for a halal breakfast. The hotel is a few minutes walking distance from the Esaka station, from where it's onlya few stops to the Shin Esaka station 3 minutes away from where you can catch a Shinkansen easily for long-distance travel. Tully's coffee is next to the hotel along with an assortment of vending machines. There's a 7/11 across the street and convenience stores within walking distance should you need to buy anything. Also, Tokyu Hands is on the ground floor of the hotel building if you're looking to do some fun souvenir shopping.

This hotel is typical of many in Japan with very small rooms and minute bathrooms, but somehow everything that you need is there. Rooms contain a fridge, safe, kettle and free WiFi - which is much better than in some hotels. The TV even has programmes on English!. Conveniently situated in northern Osaka very near to a station, the hotel is very close to several shops, supermarkets and restaurants, making it a very convenient location.

There nothing much to write about this hotel though, it'a perfectly a standard hotel that really stand up for a 4 star hotel that is located at the center of Osaka. It is also near a shipping mall that you can easily access, other than that well dun bother to do anything in the hotel.

Location is great, just 2 station from Shin-Osaka, and it's above a little mall, so you have Tokyu Hands below your hotel. If you walk from subway station through exit 9, you will find a huge typical japanese drugstore (drugstore that sells almost everything) just next to this hotel. And there are also a small Uniqlo, and japanese restaurant (yayoiya), and a lot of stores and restaurant near this hotel, you can wandering around at night if you want. Oh, not to mention there are also Lawson just walk few steps from that drugstore. Can't ask for more! About the room, I have no complain at all, even it's small but it's in Japan so ... Japan standard. But I do feel cozy about their room, I love their heater, really heats me at perfect temperature, I love their sandals and pyjamas. I also love their amenities (especially their body soap with royal jelly from Pola, I love its fragrance. I was not watching TV so I can comment about that, and I leave hotel in the morning and back at 7 or 8 pm so honesty for 3 nights I do not know whats behind my curtain, so yeah I dont know about the view.

I stayed here as part of a tour for 3 nights in November 2016. The hotel is well located. It is right next to Esaka subway station and there are plenty of shops/restaurants around. It is in the north of Osaka, an easy subway ride to Umeda and Shinsaibashi. As with a lot of Japanese hotels in this price range it is dated and the rooms are not big. The staff were friendly and polite. Issues with the hotel - The room window could not be opened - The room was too hot and the temperature setting could not be changed as they were set centrally. (not sure if this was a problem across all rooms) - A lot of tour groups seem to use this hotel so there was congestion at times. - Pillows provided were not comfortable. I would not stay here again.

9-6 Toyotsu-cho Suita Osaka-fu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Shin-Osaka Esaka Tokyu REI HOTEL places you within a 15-minute drive of popular attractions such as Grand Front Osaka Mall and Banpaku Memorial Park. This 363-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Shinsaibashi Shopping Arcade and Dotombori Konamon Museum are also within a 30-minute drive.


Enjoy a bite to eat at Shangri-La, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Shin-Osaka Esaka Tokyu REI HOTEL's 363 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include safes, phones, and desks.

Property features

Renovated in 2017, Shin-Osaka Esaka Tokyu REI HOTEL offers free WiFi in public areas, 4 meeting rooms, and laundry facilities. Self parking is available for JPY 650 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has an ATM.

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 322 reviews