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Shin-Osaka Esaka Tokyu REI HOTEL

3.0 out of 5.0

Recent guest reviews

This hotel is typical of many in Japan with very small rooms and minute bathrooms, but somehow everything that you need is there. Rooms contain a fridge, safe, kettle and free WiFi - which is much better than in some hotels. The TV even has programmes on English!. Conveniently situated in northern Osaka very near to a station, the hotel is very close to several shops, supermarkets and restaurants, making it a very convenient location.

There nothing much to write about this hotel though, it'a perfectly a standard hotel that really stand up for a 4 star hotel that is located at the center of Osaka. It is also near a shipping mall that you can easily access, other than that well dun bother to do anything in the hotel.

Location is great, just 2 station from Shin-Osaka, and it's above a little mall, so you have Tokyu Hands below your hotel. If you walk from subway station through exit 9, you will find a huge typical japanese drugstore (drugstore that sells almost everything) just next to this hotel. And there are also a small Uniqlo, and japanese restaurant (yayoiya), and a lot of stores and restaurant near this hotel, you can wandering around at night if you want. Oh, not to mention there are also Lawson just walk few steps from that drugstore. Can't ask for more! About the room, I have no complain at all, even it's small but it's in Japan so ... Japan standard. But I do feel cozy about their room, I love their heater, really heats me at perfect temperature, I love their sandals and pyjamas. I also love their amenities (especially their body soap with royal jelly from Pola, I love its fragrance. I was not watching TV so I can comment about that, and I leave hotel in the morning and back at 7 or 8 pm so honesty for 3 nights I do not know whats behind my curtain, so yeah I dont know about the view.

I stayed here as part of a tour for 3 nights in November 2016. The hotel is well located. It is right next to Esaka subway station and there are plenty of shops/restaurants around. It is in the north of Osaka, an easy subway ride to Umeda and Shinsaibashi. As with a lot of Japanese hotels in this price range it is dated and the rooms are not big. The staff were friendly and polite. Issues with the hotel - The room window could not be opened - The room was too hot and the temperature setting could not be changed as they were set centrally. (not sure if this was a problem across all rooms) - A lot of tour groups seem to use this hotel so there was congestion at times. - Pillows provided were not comfortable. I would not stay here again.

The entrance to this is on the first floor through a shopping mall. In a busy area, with lots of shops all around. There are lots of shops and places to eat in the area where this hotel is located. Reception is on the first floor. If you are a ‘foodie’, you will want to eat at Kisoji restaurant. [ask reception for directions to this 5 star restaurant, which is a 10 minute walk away from hotel].

This hotel is located in Esaka which is just a couple of subway stops away from Shin-Osaka Station. It's therefore very convenient if you're travelling on the shinkansen but not so close to downtown, central Osaka. I was given a room which absolutely reeked of stale cigarettes. It was a little like sleeping in an ashtray. I only stayed one night but that was enough for the stench to have seeped into the clothes in my suitcase, meaning everything had to be washed the next day to get rid of the smell. Unfortunately the room's window was not designed to open and I had to make do with putting the aircon on full blast and spraying some air freshener. If you're planning on staying here and aren't a smoker, make sure you request a non-smoking room. Very please to escape to breakfast first thing in the morning. There was a good selection on offer but the dining experience was, shall we say, a little frantic due to the size of the dining room compared to the number of guests desiring to eat.

This hotel in a central location close to the railway station and shops. However, in common with most of the hotels in the Tokyu chain, it has uncomfortable pillows, to the extent where I found it impossible sleep. So, take your own "blow-up" pillow! The room was fairly spacious and clean with a lovely view. All toiletries were provided. The wifi connection was excellent. As always there was a queue for breakfast so it is a good idea to go early. The western breakfast was limited, which seems to be the norm in the Tokyu chain - boiled and scrambled egg, bacon, sausages and rolls. There is a smoking area.

Pros: There are many convenient stores, drugstores (tax free), supermarket with one just right downstairs of the hotel, 3 to 4 more supermarket within 5 mins walk away so if you missed anything from shopping you may still buy from downstairs. There are plenty of restaurants ranging from sushi, ramen, Korean food, chinese food that open late night just in case you're hungry. or if you prefer fast food chain: subway, McDonald's, MOS burger, Starbucks it's all right downstairs of this hotel within 2 - 3 mins walk. Very convenient. Ooh did I mention there's a Uniqlo shop in front of the hotel in case you need anything. Location: Esaka station (midosuji subway) is right in front of the hotel. Very convenient. It's only 2 stops away from shin-osaka station (if you're taking Shinkansen train from Tokyo). It's 6 stops to shinsaibashi and 4 stops to umeda (Osaka station) To get to the Kansas in't airport: you only need 1000 yen. But have to change to namba-nankai line trains. Takes about an hour and 15 mins. Cons: Extremely small room. With that price, you may still get other better options. Perhaps it was the semi double room concept ruined that the experience. I had 7 nights stay at the hotel. My first 2 nights, the bed sheet smells like Chinese herbal meds which is awful. We were too tired when we arrived the 1st night. I complained to the staff at the front desk. They changed everything and the smell is gone the 3rd night. Suspect that they didn't change the bedsheets from the previous stay of different guest, as the hotel is fully booked weeks before Christmas. So please request for a full change if you smell anything funny.

This is our 4th stay in this chain and there is very little difference in the rooms from one to the other! All are clean and basic! This hotel is in a good central location with plenty shops and restaurants in the area. Rooms were entered by use of a metal key ( one per room) and our room this time was even smaller than the last - the cases had to go on the dressing table! Usual facilities 2 single beds , A/c ,TV ( no English channels,but you can buy a card - 1000 yen - to get films) kimono & slippers, kettle and tea ,small fridge and as usual no safe. Bathroom - usual pod type ,shower over bath,some toiletries, hairdryer,Toto washlet toilet with all its bits and plenty towels. Free wifi with code supplied Breakfast was in the" Shangri la "on the 2nd floor- mostly Japanese food buffet with some bacon / sausage , only cornflakes cereal,only orange segments as fresh fruit.we ate out for dinner at Volks steak house just along the road - good choice - see separate review.

Now stayed in 5 of these and could not tell them apart, rooms all the same slightly outdated furniture , clean , bathroom with shower and jap toilet , good location . Not much else to say other than breakfast is usual western or Japanese choice.

9-6 Toyotsu-cho Suita Osaka-fu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Located in Esaka, Shin-Osaka Esaka Tokyu REI HOTEL is 1.8 mi (2.9 km) from Open Air Museum of Old Farmhouses. This 363-room, 3-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Osaka Science Museum and Umeda Sky Building are also within a 20-minute drive of this Suita hotel.


Enjoy a bite to eat at Shangri-La, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Shin-Osaka Esaka Tokyu REI HOTEL's 363 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include safes, phones, and desks.

Property features

Shin-Osaka Esaka Tokyu REI HOTEL features free WiFi in public areas, 4 meeting rooms, and laundry facilities. Self parking is available for JPY 650 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has an ATM.

Room options

Single Room, Smoking

Full 1 | Sleeps 1

Twin Room, Smoking

TwinXL 2 | Sleeps 2

Twin Room, Non Smoking

TwinXL 2 | Sleeps 2

Economy Double Room, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 288 reviews