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Hyatt Regency Osaka

4.5 out of 5.0

Recent guest reviews

I would return even if the hotel is out of the city center. Game room, spa, quiet, friendly, etc. the only downside was no self guest laundry. This hotel is huge!!!!! The lounge itself is not fantastic but the cocktail hour is amazing with lots of selection.

I started to use osaka hyatt regency more frequently because i like the swimming pool! Also my office is located just 10 minutes on foot!Also need sometimes to relax and think nothing! Swim and eat something good! Unfortunately Basilico is most of the time closed! Chinese restaurant was good but closed!

If you take advantage of the free shuttle bus, this is the price of this house, and this is the size of this hotel. I recommend hotels It is a good alternative if you use the outdoor pool and hotel service.

Impressed at every level of support provided by this hotel. The personnel manning the entrance to the from Lobby area to Front office are exceptional and capable of taking care of your every need. The support staff within the Café Restaurant were exceptional - providing pleasant conversation at every visit and remembering my preference for seating near the window. Coffee was promptly provided to my table as needed. Check in staff are very pleasant and accommodating with very speedy service. The breakfast I ate in cafe are really well, there are very kinds of foods. The most special dish is salad, egg station and pastry. The employee here are very nice and professional, I'm very satisfied with their service. I am looking forward to going back to Hyatt Regency Osaka.

This is one of our best hotel experiences especially in terms of service and convenience. We appreciated very much that there was a shuttle available every 30mins going to Osaka station, as well as the airport limousine service. We also appreciated very much the complimentary drinks and canapés at the lobby for Hyatt members. It's a very thoughtful and mindful gesture for their guests. We also asked for help from the concierge to contact the bus where we dropped my husband's eyeglasses, and although the bus driver was not able to locate it, we appreciated the patience of the hotel concierge in contacting them and waiting for their feedback, and then immediately relaying this to us. I think the only thing that can be improved would be the variety of dishes available for breakfast buffet. Nevertheless, we still enjoyed it. All in all, we felt very well attended to. The hotel was the perfect respite after a tiring day of touring and walking for miles. :)

The regency club on the 30th floor is the best! Of course, the club members' rooms are also the best! Even now it is the best hotel that provides the time of bliss and space as long as you can maintain the same quality as before. Access, location, etc. are among the excellent hotels in all aspects.

I went to this hotel with my husband on our honeymoon. We were met by friendly staff and were impressed with the overall look of the hotel. The internet was good, and although people seemed to have complained about this, it's really easy to get to central Osaka. I have to say though, that this hotel has some really cheeky hidden prices. First of all, it had laudry services, but the pricing is PER ITEM, and a pair or socks is 300 Yen!! Also, to be able to use the pool you have to be a Hyatt Regency member (which you can easily become with help from the front desk) or it cost 5000 Yen. However, to use the nightpool you still have to pay 5000 Yen. Pricey!

I was greatly embarrassed about the hospitality of the staff members of the Hotel. They are always smiling and try to help for any thing whatever it is difficult. I recommend greatly further stay in this Hotel.

Arrived at the hotel quite late at night; it is about 35 minutes by car from Kansai airport, and car is probably the best way to reach it. Huge reception area, with plenty of lobby seating. A bit of a hike to the lifts to the rooms. Room was very quiet, with an excellent city view. Room was spacious and impeccably presented. Breakfast in the lobby-level restaurant canvassed all the usual suspects, with plenty of Japanese food also available. Bell service was excellent. Not much to see in the neighbourhood, but certainly a good business hotel.

We stayed at this hotel because my husband was attending a conference. We were however looking forward to the usual Hyatt standards. Unfortunately this did not happen. Firstly this hotel is far away from the city . There are shuttle buses every half hour to Osaka station and Universal Studios but one really does not get a sense of Osaka in this location. The public areas of the hotel are impressive but this does not extend to the rooms. Firstly the rooms have a dusty smell possibly emanating from the filthy carpet. The furniture is very dated but the bathroom is clean. The beds are very low and not at all comfortable. The breakfast was terrible. However the attitude of the night staff was really disappointing. We arrived just after midnight and really exhausted. We were told we had a smoking room as requested. We refuted this and were then told that it was in fact a non-smoking room. We walked to the other wing with our suitcases and discovered that we were in fact allocated a smoking room. When we contacted the front desk there was no apology and they reallocated us without even an offer to help with our luggage. This hotel is geared for conferences and makes very little effort for the comfort of their guests. We would recommend that even if you have a conference at the hotel you stay elsewhere especially if you have accompanying family.

1-13-11 Nanko-Kita Osaka Osaka-fu

Hotel highlights

  • Close to Osaka Maritime Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Suminoe, Hyatt Regency Osaka is next to Intex Osaka and Osaka Prefectural Government Sakishima Building. This 4.5-star hotel welcomes guests with 480 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool. Located centrally in Osaka, it's also close to Osaka Aquarium Kaiyukan and Legoland Discovery Center.


There are multiple options for onsite dining with 3 restaurants, including The Café, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.


All 480 air-conditioned rooms provide refrigerators, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and slippers. In-room massages are available, and rooms also include desks.

Property features

At Hyatt Regency Osaka, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle for JPY 1500 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Room options

Twin Room

Twin 2 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 3

Club Room, 2 Single Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 1162 reviews