Hotel Monterey Osaka3.5 out of 5.0
Recent guest reviews
Hotel located near Osaka Train Station, easy to travel around and good/nice Japanese food just about 5 mins walk. Room is clean and tidy daily. Thanks to Mizuho Yoshida for clear instruction on the direction to get to the hotel.
We stayed at Hotel Monterey Osaka for 4 Nights. Room was a little old but not bad. With price and location, it makes great value to stay at this hotel. Only few minutes from Sakurabashi Exit (Osaka JR Station)
It’s about 10 minutes walk to/from the station so it’s tiring if you are carrying heavy shopping or a young child. The basement of the hotel is connected to an underpass to the airport limousine bus and the Umeda station. There’s a low rumble of trains (we’re on 11th floor) but it’s not intrusive. Noise from corridor is clearly audible. A grandmother was calling for her grandson early one morning and we could hear them clearly. Breakfast is good. Very busy and guests are in a hurry. Try to go after 8.30am. Breakfast ends at 9.30am and they clear up on time. I left a little bit of water in a cup one day and at the end of the day, saw a notice under the cup that they do not throw away any leftovers so the cup was left as is. Another empty cup near the bed was also left as is. The next day, I took care to throw away all the water in my cup and noticed that cup was placed back on tea tray. Same happened whenever I forget to throw away water in my cup in the subsequent days. Seems an unusual practice to me.
Close to the train line and can hear noise constantly. Poor English. I understand this is a non English speaking country but have travelled to multiple hotels around Japan and unfortunately the staff here found it difficult. I did not feel the standard. Considering the hotel rating of 4/5 at the front desk. Nice rooms and breakfast was good.
4 star hotel however 5 star service! Room is small but comfortable with wifi and air conditioning. Hotel was able to store my luggage before and after check in free of charge. After I checked out, I accidentally left something in the room and didn't realize until the next day, staff was able to help me track it down and I was able to pick it up! Unbelievable service! Never in a million years did I think I would get it back but thanks to the honest and reliable staff I was able to! Thank you!
The hotel is accessible to MTR. Starbucks is just a step away but it opens at 7am. If i remember correctly, Kyoto is less than an hour away from this area. 7eleven is just 10mins away. However, the hotel has no partner tour agency since this is a business area. The hotel is European inspired with old elevators working and dial telephones on every floor. It has wifi on all rooms.
Situated minutes from Osaka station it is a modern building built to look like one from the past. The lifts are ornamental with a arrow pointing to the floor number. There is a chapel on the 8th floor (reception) and a courtyard. The room were were allocated was 1101 which is a corner room, it was small to say the least as we are not the smallest of people. There is a small lobby with a small wardrobe off this is a tiny bathroom (room for one only). Then through to the room with twin beds. There is no storage space whatsoever, a small desk and table and two chairs make up the other items. There is a view of the railway line and the Umeda Sky Building which is worth a visit. Alright for an overnight stop.
When a hotel has the reception on the 8th floor... Rooms are specially small if we consider aware in Japan A notice on the desk warns that the window cannot be opened (see the picture attached) so do not even think of seeing what's going on out there. The kettle did not work and the changed in the very first time we told them. The level of English is poor and communication with the people at the front desk is quite difficult. Excellent if you got a JR Pass since Osaka Station is just 5 minutes walk. Starbucks and other places for lunch are right at the B floor.
Hotel is right in the middle of Osaka, right next to the subway stations and directly connected to a supermarket. Super convenient to get around plus the hotel staff are very helpful. One downside is that the rooms are so small and feel so cramped!
This beautiful hotel is a short walk to the Osaka JR and Umeda train stations. From the hotel, a short walk will lead one to the Ume 3 small path, (a passage of a small building) lined with small Japanese food outlets and a game arcade, to Sakurabashi exit of the Osaka station. The hotel reception staff was not too welcoming during the check in, without smiling. There was wifi but we were not given the password during the check-in. Comparing to the reception staff, the housekeeper was however, very polite and friendly. She kept our room spick and span. We were given, as requested by us, a room on a higher floor away from the traffic. Security wise, it takes our room card to open the automated doors to the corridor. I understand that this hotel adopts an European Vienna design, but comparing the beautiful exteriors, the room and its carpet looked a little dated. The switch to the room ceiling light was difficult to locate. It took us looking high and low to finally find it 'camouflaged' as the drawer knob of our bedside table. The bed and pillows were rather hard. But I later noticed that one side of the pillows felt like it is filled with beans or seeds, which I supposed, has health benefits. I did not feel the beans when I laid my head on the pillow and slept through the night. Overall, it is still a hotel I would not mind staying again.l
- Walking distance to Osaka Science Museum and Umeda Sky Building
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- 24-hour front desk
Located in Kita, Hotel Monterey Osaka is a leisurely stroll from popular sights such as Osaka Science Museum and Umeda Sky Building. Each of the 194 rooms at this 3.5-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV. Located centrally in Osaka, it's also close to Osaka Castle and Mint Museum.
Enjoy dining at one of 2 onsite restaurants including ESCALE, which specializes in French cuisine. Start each morning off right with buffet breakfast served for a fee.
Hotel Monterey Osaka's 194 individually decorated rooms provide refrigerators, electric kettles, and phones. Guests can expect 32-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. In-room massages are available, and rooms also include desks.
Guests of Hotel Monterey Osaka enjoy free WiFi in public areas, 7 meeting rooms, and wedding services. Self parking is available for JPY 2000 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 753 reviews