The room was excellently cleaned everyday, towels were replaced daily including the sheets, all the staff were very polite and helpful, I love the hospitality of the Japanese people. The breakfast buffet was really good with lots of choices. The air conditioning in the room was excellent. The location of the hotel is excellent, just a minute walk to the Umeda JR train station and the mall is right beside the train station, lots of choices to eat, cafe, restaurants, the corner pizza serves yummy pizza and other stuff. I would definitely stay at Hotel Monterey Osaka again on my next visit to Japan.