To start- the house is beautiful. Plenty of rooms & things to do for a large group of people. Also a large dining room for everyone to eat together!
When we checked in, the pool was cloudy & green, ice maker wasn’t working, stove burners weren’t all working, & the grill was so dirty the maintenance guy cleaned it for us instead of calling the cleaning people and having us wait. Side note about check-in- have some patience. It can get 30 cars deep on each side of the entrance around check-in time with a long wait. Hopefully they’ll figure that out eventually.
There isn’t enough pots & pans and kitchen ware to possibly cook for how many people can stay there. Plenty of dishes to eat on though! There wasn’t even a grill brush. Bring your own cleaning supplies as well- not even a vacuum in the house. The house is also allll tile- with the game room, theatre and high ceilings- it can get loud in there pretty quickly no matter what bedroom you’re staying in.
Don’t let this deter you from staying- by our last day the pool was finally clear and they brought us an ice maker halfway through the trip. If you call early in the AM to report issues, they do what they can to assist! For what you pay, these issues should be resolved and checked prior to check-in though- especially the pool.
Again, the house is amazing. Plenty of room and things to do! We didn’t get to the lazy river because of how busy but it looked great!