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 Orlando •1 Room
 Orlando • 1 Room
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Relax Inn

2.5 out of 5.0
Overview Reviews Amenities & Policies
4650 West Irlo Bronson Memorial Highway, Kissimmee, FL
1-844-663-2269
2.6
out of 5
Average Guest Review
See all 5 reviews
Room cleanliness 2.5
Service & staff 3.0
Room comfort 0.0
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Partner

Recent guest reviews

Property is in poor condition, Beds are dirty. Staff doesnt care, will never stay here again, never.

When we first arrived, we were given a key for a room, on the way I noticed sketchy people hanging out in the parking lot, broken steps on the stairs & several maintenance issues. We walked in to our room & it was dirty. The bed wasn’t made, toilet paper all over the bathroom, no towels, etc. The AC did not appear to be running & the room had a foul smell. There are no phones in the room so we went back downstairs with our belongings. We asked for a refund & they said they couldn’t do it. We didn’t want to stay there, didn’t feel comfortable but didn’t want to lose the money we spent so we took a new room. There were hairs stuck the towels, holes in the walls, cords exposed & coming out of the walls, a rip in the couch, broken & chipped furniture. DO NOT stay at this property.

West Irlo Bronson Memorial Highway Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Laundry facilities
  • 24-hour front desk

Relax Inn places you within a short walk of Capone's Dinner Show and within a mile (2 km) of Medieval Times. The 36 rooms at this hotel include refrigerators, microwaves, and coffee makers.


Rooms

The 36 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Relax Inn enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Onsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a picnic area, and a vending machine.

Room options

Guest reviews for Relax Inn

Everyone (3) Couples (2)
2
Everyone

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

1
Partner Couples

Property is in poor condition, Beds are dirty. Staff doesnt care, will never stay here again, never.

By on Jan 19, 2020

Review comment responded on Jan 21, 2020

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

5
Everyone

By on Oct 23, 2019

Review comment responded on Oct 24, 2019

Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta

4
Everyone

By on Jun 16, 2019

Review comment responded on Jun 16, 2019

Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Edward

1
Partner Couples

When we first arrived, we were given a key for a room, on the way I noticed sketchy people hanging out in the parking lot, broken steps on the stairs & several maintenance issues. We walked in to our room & it was dirty. The bed wasn’t made, toilet paper all over the bathroom, no towels, etc. The AC did not appear to be running & the room had a foul smell. There are no phones in the room so we went back downstairs with our belongings. We asked for a refund & they said they couldn’t do it. We didn’t want to stay there, didn’t feel comfortable but didn’t want to lose the money we spent so we took a new room. There were hairs stuck the towels, holes in the walls, cords exposed & coming out of the walls, a rip in the couch, broken & chipped furniture. DO NOT stay at this property.

By on May 21, 2019

Review comment responded on May 26, 2019

Hi, Maegan! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Edward

Relax Inn

4650 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746
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