They had bed bugs, I didn’t stay and I want my money back!
This hotel was suppose to be a non-smoking hotel. From the time I checked to the hotel the room smelled like cigarettes. There was people smoking in the rooms beside me as well making my room smell like cigarettes, and making it hard for me to breath since I suffer from asthma.
The rooms looked like they were barely cleaned and the floors were stained and disgusting easily could be fix also notices the pillows looked as if they hadn't been replaced in a decade or even washed
One hassle after another. Lilly at the front desk was rude, room was not ready on time, no working light in bathroom, holes in wall
There was ants throughout the room, management did not care. Doors had a few inches of gaps causing bugs and salamanders to get inside
Got checked in at 10pm. Left at 6am. Just what I needed
This old motel was clean. It was an excellent value for the price.
The manager, she's the best, i made a mistake when i request
Nothing unique about the hotel, other than ok location to parks and other attractions.
I didnt find it as a resort rather just a room. I seemed a little dated
The property was not up to my standards. The toilet flushed on its own and the hest did not work so they brought in a portable heater
The hotel was clean it is just old/outdated. There were some homeless people at night when my wife and I got there. I had a concern leaving the motorcycle out there overmight, but everything was fine in the morning, but we only stayed 1 night. Front desk lady was very nice. There was plenty of parking. There's a reason why it is cheaper than others in the area.
Love it and not to far from disney . And clean nice
Hidden fee at checking i already paid the hotel at orbitz then the hotel charged me over $40 dollars extra
Howard Johnson by Wyndham Tropical Palms Kissimmee places you 5.8 mi (9.3 km) from Silver Spurs Arena. This 170-room motel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.
Enjoy a leisurely bite to eat at Daniel's Brazilian , the motel's onsite restaurant. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:00 AM.
All 170 air-conditioned rooms feature coffee makers, free local calls, and safes. 27-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Rooms also include ironing boards.
Guests staying at Howard Johnson by Wyndham Tropical Palms Kissimmee enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
They had bed bugs, I didn’t stay and I want my money back!
Hello Guest, It is delighting to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.
This hotel was suppose to be a non-smoking hotel. From the time I checked to the hotel the room smelled like cigarettes. There was people smoking in the rooms beside me as well making my room smell like cigarettes, and making it hard for me to breath since I suffer from asthma.
Hello Guest, Thanks for the stay and the feedback. My apologies for the smoke issue and inconvenience. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again, Sincerely, Hotel Manager.
Hello Guest, Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Sincerely, Hotel Manager.
The rooms looked like they were barely cleaned and the floors were stained and disgusting easily could be fix also notices the pillows looked as if they hadn't been replaced in a decade or even washed
Hello Guest, Thanks for the stay and the feedback. Sincerely regret the inconveniences. Our apologies. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Hello Guest, Thanks for the stay but sad to see the single star. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager.
One hassle after another. Lilly at the front desk was rude, room was not ready on time, no working light in bathroom, holes in wall
Hello Guest, Our apologies for whatever inconveniences you had with the stay. We will look into this further as it shouldn't have happened, and we greatly appreciate you for taking the time to bring this matter to our attention. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure a better service for a comfortable stay. Truly Yours, Hotel Manager.
There was ants throughout the room, management did not care. Doors had a few inches of gaps causing bugs and salamanders to get inside
Hello Rich, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations.The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager.
Got checked in at 10pm. Left at 6am. Just what I needed
Dear Guest, Thank you for indicating that you had a nice stay. Our goal is an excellent experience for every guest, and I’m pleased we satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager.
This old motel was clean. It was an excellent value for the price.
Dear Guest, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager
Dear Guest, We have taken note of your remark about the bugs issue during your stay. We are regularly taking pest control measures in our property but will check it further. Anyhow, our apologies for the inconvenience. This is not a regular feature of our hotel but your patronage is important to us. Please do consider. Sincerely, Hotel Manager.