Bed wss old and soft the air conditioner was hot
No service nasty smell no breakfast terrible management
Rooms we're very clean I would definitely return for another visit
DO NOT STAY HERE!! Waste of money. The service is horrible . When we checked in we waited 15 minutes for someone to come to desk and greet us. After 15 mins it’s here comes this guy taking his precious time coming out the bathroom. Not a bit of urgency... I’ve never experienced this service in my life. Came home to our hotel at 5am after working an event and realize we left our key in the room... we called front desk no answer but there was a number in the door we called it and had to wait til the SAME front desk person woke up and drove back to open the door. Apparently they don’t have staff there after midnight. And to make it worse he was RUDE.
Would recommend this Hotel to others: Cleanliness, Location & Staff
The room was clean and bed was comfortable. But I did see a small bug in the room that took away from the overall stay.
Like: This property is clean and convenient. Dislike: I checked out early in the morning, there was no attendant at the desk. I tried to call with no success and I left keys on the counter. I got a call about 5 hours later from a person that I believe was the manager or the owner. I was accused of leaving stained pillows and the mattress, he was yelling and screaming, using offensive language. I am a business man and stay at hotels at least twice per month. This was the first time I was accused of doing something wrong that I never did. Since I left keys on the counter that had my room number on it, I told him to check their DVR to see if someone else used the room after I left and he refused to do that. He was asking for my credit card Due to false accusations, I will never use this facility again. He was asking for my credit card number and wanted to charge me $200.
this was a small hotel but everything was great. will stay again soon. really quit. could sleep great. did not had to wake up early for breakfast because they had it until 9am
The service was very good. Mattresses were of good quality. Rooms were quiet. There is enough parking space. Close to many restaurants and special attractions. There were ants in the bathroom. It is better to treat those prior to the arrival of the guests. The quality of the breakfast should be improved (such as better bread, better bagels, etc).
Staff was great. Building needs a facelift; looks old and overused.
Too high priced for the hotel should cost 60 or so
Breakfast was decent. The room was quiet but limited cable channels.
Nice hotel and close to Disney world and old town.
Comfort Inn Kissimmee-Lake Buena Vista South places you within 2 miles (3 km) of popular sights like Fun Spot America and Lake Buena Vista Factory Stores. This 63-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
All 63 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Free local calls, ceiling fans, and hair dryers are other standard amenities.
At Comfort Inn Kissimmee-Lake Buena Vista South, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. There's free parking and a free theme park shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and a terrace.
Bed wss old and soft the air conditioner was hot
No service nasty smell no breakfast terrible management
We are sorry that you feel that way. We apologize for any misunderstanding but our hotel does provide breakfast, as stated at the check-in counter breakfast is from 8a-9a every morning. As for any other issues you had during your stay we would like for you to provide some details with any incident that happened.
Rooms we're very clean I would definitely return for another visit
Thank you for staying with us!
DO NOT STAY HERE!! Waste of money. The service is horrible . When we checked in we waited 15 minutes for someone to come to desk and greet us. After 15 mins it’s here comes this guy taking his precious time coming out the bathroom. Not a bit of urgency... I’ve never experienced this service in my life. Came home to our hotel at 5am after working an event and realize we left our key in the room... we called front desk no answer but there was a number in the door we called it and had to wait til the SAME front desk person woke up and drove back to open the door. Apparently they don’t have staff there after midnight. And to make it worse he was RUDE.
Dear Guest, We are sorry to know that you had Issue with your room key. Please let know due to Covid 19, we have taken some safety measure which impacted your service. We hope to see you next time you are in town. Thank you
Thank you for staying with us! Hope to see you again soon!
Would recommend this Hotel to others: Cleanliness, Location & Staff
Dear Guest, Thank you very much for the positive review. We are very pleased to hear that you enjoyed your stay with us. We hope to see you again when you are in town next time. With Best, Comfort Inn Kissimmee
The room was clean and bed was comfortable. But I did see a small bug in the room that took away from the overall stay.
We sincerely apologize for any inconvenience that this issue has caused. Please know we have addressed this issue with our staff. Hope we can see you again soon.
Like: This property is clean and convenient. Dislike: I checked out early in the morning, there was no attendant at the desk. I tried to call with no success and I left keys on the counter. I got a call about 5 hours later from a person that I believe was the manager or the owner. I was accused of leaving stained pillows and the mattress, he was yelling and screaming, using offensive language. I am a business man and stay at hotels at least twice per month. This was the first time I was accused of doing something wrong that I never did. Since I left keys on the counter that had my room number on it, I told him to check their DVR to see if someone else used the room after I left and he refused to do that. He was asking for my credit card Due to false accusations, I will never use this facility again. He was asking for my credit card number and wanted to charge me $200.
this was a small hotel but everything was great. will stay again soon. really quit. could sleep great. did not had to wake up early for breakfast because they had it until 9am
Thank you for giving us such a nice review! We are so happy to hear you will be visiting us again! See you soon!
The service was very good. Mattresses were of good quality. Rooms were quiet. There is enough parking space. Close to many restaurants and special attractions. There were ants in the bathroom. It is better to treat those prior to the arrival of the guests. The quality of the breakfast should be improved (such as better bread, better bagels, etc).
Thank you for taking the time out to give us a review! We are pleased to hear you enjoyed your stay with us! We truly apologize about ants being in your bathroom and hope our maintenance department fixed this issue in a timely manner once you brought it to the attention of one of our staff members! We are continuously working to improve our breakfast options and variety and will look into more options for our guests! We do hope to see you again, soon!
We truly apologize that our hotel did not meet your expectations and apologize for any inconveniences during your stay. We will forward all your concerns to the correct departments. Thank you for your feedback. Hope to see you visit our town again soon.