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Disney's Grand Californian Hotel and Spa

4.5 out of 5.0

Recent guest reviews

Stayed in this hotel during construction last summer. Made it clear when I booked, that we had young children who'd be napping during the day so if there was going to be noise, we go elsewhere - was told "no problems, we can accommodate you in an area of the hotel that isn't under renovation and to ring up after we booked and they'd put a note on our file". We rang and had the note put on file. At check-in, mentioned the noise issue. Was told there was no note on file but not to worry they'd accommodate us. When we got accommodated the room later that day, we'd be put directly under a room being renovated. During the first two days they where hammering the tiles off the floor/walls. After the first night, we walked down to the front desk and they refused to provide any help, said the hotel was full, despite the fact that I could book any room rate for the rest of the week. After the second night, we phoned them, to which they asked "what is that noise in the background", when we explained it was the renovations they immediately accommodated us to a different room - suddenly no longer full. The hotel is very nice but the staff are ruined the experience. Management didn't care with a "what did you expect the hotel is under renovation". My issue, is that if they'd just been honest and said "we can't guarantee you won't be impacted" when we booked, I would have booked a vacation elsewhere. Instead they made it clear they'd go out of their way to help - and they didn't.

The food at the hotel was poor quality. It all tasted like out of a box. The beef stir fry was very spice. Valet parking was a joke waited 45 minutes for my car to be delivered.

My sister and I started staying here a couple of years ago on our annual December Disneyland trip and now it is a tradition! We love the beautiful lobby, the big hearth fire, the tree and the Christmas singers. I could go on and on about what we love. Of course, access to California Adventure Park is also key! This hotel is lovely.

Always stay here when we come to Disneyland. Easy access to everything. Great remodeled rooms with comfy beds!!! Staff is always excellent.

We stayed for 2 nights and because we're there for Disneyland, we only used our room to sleep, and didn't use the hotel facilities.

My husband and I had always wanted to stay here. We were very excited for it! Our room was wonderful and had nice finishes for being one of the less expensive rooms. The unfortunate part for us was all the construction going on in the hotel. They were remodeling rooms down the hall from us and the lobby area. It definitely took away from the overall experience of staying there. We enjoyed our time there, but look forward to going back when the construction is complete.

Hotel is beautiful but a lot of construction going on during our stay. Only thing a suggestion is creating or having a better system for magic hour. By the time we got into the park it was 10 mins left of magic hour.

My husband was drying off after a shower and reached for a towel on the towel bar and started drying off. He soon discovered a horrible smell. He thought maybe a sewer backup. But nope, the towel had feces all over it. The towel was folded and not noticeable from the hanging position. He was mortified! Re-took the shower and called the manager. The manager compensated us $550. That was okay, but we still have no answers. So discussed!

We got 2 adjoining rooms for a party of 6. The only reason we stayed here again is the proximity to the park. The hotel is too dark and gloomy for us. Room was small, chair was too snug for the average adult. We couldn't get comfy there. Shower/tub, older looking and bathroom was snug. Staff was very good, curtious and helpful. Restaurant staff not so friendly - cool.

We stayed here for the weekend in August. The hotel is incredibly conveniently located to the parks. The entrance directly into California Adventure is particularly convenient. The rooms are comfortable and the room service was very fast. Housekeeping was great and very helpful when we dropped a small toy off the balcony. Someone came in immediately to retrieve it with a long grasper! There was construction in the hotel near our room, so I would recommend at check in to make sure your room is not near any of this. If you are at the parks all day it wouldn't be an issue, but we came back in the afternoon to have our toddler nap and could hear the drilling. I am just happy that he was so exhausted, he was able to sleep through all of it. It is our second time staying at GC, and I would definitely stay here again.

We were graciously upgraded to a downtown Disney view from a pool view. We also had the pleasure of experiencing an updated room. One of the best hotel stay experiences. It put us in such a good mood and we had a great time.

The first night we stayed in an old room and quickly changed rooms. The new room are nicer with lots of plugs and iphone USB plugs. Double Shower which I wasn't sure about for small kids but the one on the wall is adjustable to little people sized. The daybed/couch is great, easy to open and put away and a nice place to sit. We did the club level with the food which I really liked.

Amazing hotel and the best place to stay (if have the funds) when going to Disneyland.

Great to be so close to the theme park. Paid extra for pool or theme park view. Wasn't informed that pool would be closed due to construction for our entire stay. Not much of a view there. Nice shuttle service to Disneyland Hotel pool though. Have stayed here before. Not sure high price is justified, especially during construction.

Yes the hotel needs a renovation! Ancient telephones, which one didn't even work. For being the more upscale hotel on Disney property, it shouldn't didn't feel or rooms didn't even look like it. Bathroom looked like a lower end a holiday inn, very small and not "grand" at all! Housekeeping needs training, as there was mold in the sinks, dust all over the room, stained and very rough towels, urine on the base of the toilet, lighting was bad, very dim.... you get the picture. The service recovery with the Disney staff was very adequate, as I felt they went above and beyond to help make our stay more pleasant. We ended up changing rooms from the courtyard side to the Downtown Disney side which was a much better view. We enjoyed 2 dinners on the balcony (room 4151 was excellent, right above Sephora) people watching and listening to live music. By midnight the noise did die down and did not affect our sleep. Thank you to Christina, Collin and Mari for going above and beyond, we truly enjoyed the rest of our stay minus the above issues. Hopefully, we will get to try this place again once the renovations are done and actually be able to say all positive things!

We love the comfort, convenience, scrupulously conscientious staff, everything.

Comfortable stay. I stay at this hotel every year because of how close it is to the parks. Being a hotel guest here automatically grants you Early Entry every morning to one of the 2 parks.

Nice place my family love the hotel and we goin next year too

Direct entrance into California adventure, clean, super friendly staff, beds are SO comfortable, best Disney hotel hands down

Did not get the room type we requested. Has all the appearances of a time share (DVC) type facility as the room showed significant "wear". The sheer curtains we tattered and dirty, one of the sinks in the bathroom was cracked, the toilet seat was loose and wobbly, and the room temp control was not very responsive. Have stayed in many hotels in the same price range and this one does not belong in that league. Would not stay there again - very disappointing. The location and staff were great. In the future, we would probably stay elsewhere and save a bunch of money. They had a great "on stage" presence/ambiance, however once you leave the more public areas, the facility begins to fall short.

1600 S Disneyland Dr Anaheim CA

Hotel highlights

  • Walking distance to Disneyland® and Disney California Adventure® Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Disney's Grand Californian Hotel and Spa places you within a 10-minute stroll of popular attractions such as Disneyland® and Downtown Disney® District. This 948-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant. Near the airport, it's also near Disney California Adventure® Park and Crystal Cathedral.


Dining

Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a bite to eat at the onsite restaurant or coffee shop/café.


Rooms

Disney's Grand Californian Hotel and Spa's 948 air-conditioned rooms provide balconies or patios, coffee makers, and free weekday newspapers. Guests can enjoy TVs and stay connected with free WiFi. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Disney's Grand Californian Hotel and Spa have access to a full-service spa, 3 outdoor pools, and a children's pool. Parking is USD 18.00 per night (USD 28.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 30 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a fitness center, a sauna, and free WiFi in public areas.

Room options

Room, Concierge Service

King 1 | Queen 2 | Sleeps 4

Suite, 1 Bedroom (Artisan)

King 1 | Queen 2 | Sleeps 4

Limited Time Offer Rate

King 1 | Queen 2 | Sleeps 4

Downtown Disney View

King 1 | Queen 2 | Sleeps 4

Guest reviews for Disney's Grand Californian Hotel and Spa

Everyone (40) Business (6) Couples (30) Family (189) Friends (6) Other (6)
1

terrible staff

Everyone

Stayed in this hotel during construction last summer. Made it clear when I booked, that we had young children who'd be napping during the day so if there was going to be noise, we go elsewhere - was told "no problems, we can accommodate you in an area of the hotel that isn't under renovation and to ring up after we booked and they'd put a note on our file". We rang and had the note put on file. At check-in, mentioned the noise issue. Was told there was no note on file but not to worry they'd accommodate us. When we got accommodated the room later that day, we'd be put directly under a room being renovated. During the first two days they where hammering the tiles off the floor/walls. After the first night, we walked down to the front desk and they refused to provide any help, said the hotel was full, despite the fact that I could book any room rate for the rest of the week. After the second night, we phoned them, to which they asked "what is that noise in the background", when we explained it was the renovations they immediately accommodated us to a different room - suddenly no longer full. The hotel is very nice but the staff are ruined the experience. Management didn't care with a "what did you expect the hotel is under renovation". My issue, is that if they'd just been honest and said "we can't guarantee you won't be impacted" when we booked, I would have booked a vacation elsewhere. Instead they made it clear they'd go out of their way to help - and they didn't.

By , from Seattle, WA on Jan 3, 2018

2

not worth the price $$$$

Everyone

The food at the hotel was poor quality. It all tasted like out of a box. The beef stir fry was very spice. Valet parking was a joke waited 45 minutes for my car to be delivered.

By , from san diego on Dec 21, 2017

5

beautiful hotel so close to disneyland!

Everyone

My sister and I started staying here a couple of years ago on our annual December Disneyland trip and now it is a tradition! We love the beautiful lobby, the big hearth fire, the tree and the Christmas singers. I could go on and on about what we love. Of course, access to California Adventure Park is also key! This hotel is lovely.

By , from Chino Hills, CA on Dec 6, 2017

5

love this place!

Everyone

Always stay here when we come to Disneyland. Easy access to everything. Great remodeled rooms with comfy beds!!! Staff is always excellent.

By on Nov 18, 2017

4

pleasant stay

Everyone

We stayed for 2 nights and because we're there for Disneyland, we only used our room to sleep, and didn't use the hotel facilities.

By , from San Diego on Oct 2, 2017

4

beautiful place, but stayed during construction

Everyone

My husband and I had always wanted to stay here. We were very excited for it! Our room was wonderful and had nice finishes for being one of the less expensive rooms. The unfortunate part for us was all the construction going on in the hotel. They were remodeling rooms down the hall from us and the lobby area. It definitely took away from the overall experience of staying there. We enjoyed our time there, but look forward to going back when the construction is complete.

By , from Torrance CA on Oct 1, 2017

5
Everyone

Hotel is beautiful but a lot of construction going on during our stay. Only thing a suggestion is creating or having a better system for magic hour. By the time we got into the park it was 10 mins left of magic hour.

By , from fremont, Ca on Sep 7, 2017

3

a horrible thing happened!

Everyone

My husband was drying off after a shower and reached for a towel on the towel bar and started drying off. He soon discovered a horrible smell. He thought maybe a sewer backup. But nope, the towel had feces all over it. The towel was folded and not noticeable from the hanging position. He was mortified! Re-took the shower and called the manager. The manager compensated us $550. That was okay, but we still have no answers. So discussed!

By , from Elk Grove, CA on Sep 2, 2017

3

dark and gloomy

Everyone

We got 2 adjoining rooms for a party of 6. The only reason we stayed here again is the proximity to the park. The hotel is too dark and gloomy for us. Room was small, chair was too snug for the average adult. We couldn't get comfy there. Shower/tub, older looking and bathroom was snug. Staff was very good, curtious and helpful. Restaurant staff not so friendly - cool.

By , from CA on Aug 27, 2017

5

so convenient to disneyland/ca adventure

Everyone

We stayed here for the weekend in August. The hotel is incredibly conveniently located to the parks. The entrance directly into California Adventure is particularly convenient. The rooms are comfortable and the room service was very fast. Housekeeping was great and very helpful when we dropped a small toy off the balcony. Someone came in immediately to retrieve it with a long grasper! There was construction in the hotel near our room, so I would recommend at check in to make sure your room is not near any of this. If you are at the parks all day it wouldn't be an issue, but we came back in the afternoon to have our toddler nap and could hear the drilling. I am just happy that he was so exhausted, he was able to sleep through all of it. It is our second time staying at GC, and I would definitely stay here again.

By , from Darien, CT on Aug 25, 2017