Very Dirty Rooms. Do not stay at this location. Homeless people were fighting outside late at night.
The property was very close to the interstate. This made it very easy to get from one point to another. The property is very dated. The paint is peeling on the walls, the bathroom tile is cracked and there is draining on the bathroom ceiling as well. Also the furniture in the rooms is very old. Not retro old but light a match and walk away old.
The beds and pillows are sooo uncomfortable. We tossed and turned all night and woke up with sore backs.
The air conditioning unit didn’t work right, the television cable was terrible, no sheets for the pullout bed had to call and ask for them. Never been on a cheesier mattress. Was afraid it was so old it probably was the original from when the place opened. Nothing nice to say about our stay.
Door unable to lock, Internet very poor, I did walk to Front desk more than 10 time to complain about heater unit not work, and they sent a portable unit one together with more blanket
Not a bad place; quiet location, large bedroom. A bit surprising to only see hotel staff at the front desk when we checked in. The bathroom was clean and appeared to be in the early stages of remodeling.
The water went out for 3 hours in the evening. The rooms are nice and beds comfortable.
We had service animals and the staff was very accommodating and helpful.
People were excellent. Multiple issues with room keys- one out of 5 worked. mail left trash on floor and did not clean up used coffee or leave a new one. Room large and generally comfortable but hotel slightly seedy. Cost was right though. would recommend for on the cheap.
Hotel is in very poor condition from previous stay. Hot tub was ice cold. Front desk had no clue of this. Washer/dryer is poor shape, spent $8.00 drying a medium load. Staff was nice and maids will still trying to catch up. Needs new Manager or cut their wages and put back into what was a nice hotel before
Large room,really nice staff,very comfortable. I was there for 4 days and loved the room and slept really well. The bed was comfortable and the staff was great. I would definitely recommend this hotel.
We weren't looking for anything over the top, and that is what we got. The price was right for the stay.
We were on the first floor, upon entering the room it smelled, the bed's matress was low to the ground and you could see it was worn out. On the bed was a dirty red velvet cover at the foot...I suppose to keep the comforter clean. It gave me a feeling of do I want to sleep in this room. I am embarrassed for a name like Comfort Inn, to accept this kind of dank space.
Front desk staff friendly and helpful, but room staff no so much. The hotel ran out of bath towels, and when asking staff, they made no suggestions, or otherwise did not solve the problem until we suggested stealing from a vacant room. What kind of hotel runs out of towels with a staff of 6 standing around? Very unprofessional.
Well I had rung the counter top bell, dialed zero as the sign had asked to do if no one was at the front counter, knocked repeatedly on the off door and finally decided to unload my car and still could not get a hold of anyone at the front counter. Exhausted from the three hours of stop and go traffic, I took a breath and knocked on the office door one more time. I heard some stirring in the office so I knocked again to hopefully get someone's attention. Finally after 15 minutes, a gal had come around the corner and I said I would like to check in. She cheerfully apologized that she was not yet qualified to check in patrons and would get someone for me. After a minute a young guy come around the corner (Steve) and without even acknowledging me as a patron he blurts "let's have your license and credit card". Aghast, I broke out the demanded credentials and handed them over. That's when things went south, this absent minded rude individual began to give my credit card and license the usual scan but then this joker decides it's a good idea to hold my credentials up in front of his face, looking back and forth over the top of them comparing them to me standing there. Ok a quick glance, maybe I can see that, but he held them there doing the back and forth thing for way too long. Feeling like I was in a line up being scrutinized I tried to break up the now awkward situation by lightly saying "well would you like a DNA sample as well" that's when he started with the mocking toned
Decent and basic hotel. Easy to find, right off I-5 , but far enough from freeway noise. Clean rooms and surroundings. Breakfast bar available although we left very early to catch our river guide so were not able to sample the menu. The front office attendee was kind enough to serve us coffee and juice so early in the morning.
This hotel was in a good location and was comfortable. The breakfast was good. It was air conditioned. My one complaint was that the window did not have room darkening drapes that would close. What was there were small and for looks only.
Location was excellent to the sporting event. Pool, breakfast, parking wifi included which was convenient. Rooms need some updating and a good scrub, but the place served us well.
Staff vewry friendly and helpful, beds better than home. Nice breakfast.
Located 1.6 mi (2.6 km) from Olympic Flight Museum, Comfort Inn Conference Center Tumwater - Olympia is within a 10-minute drive of other popular attractions like Brewery Park at Tumwater Falls. This 58-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's connected to the convention center in central Olympia, and a short drive from Washington State Capitol and State Capitol Museum.
Free continental breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 10 AM.
Comfort Inn Conference Center Tumwater - Olympia's 58 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.
Guests staying at Comfort Inn Conference Center Tumwater - Olympia enjoy an indoor pool, a children's pool, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Very Dirty Rooms. Do not stay at this location. Homeless people were fighting outside late at night.
The property was very close to the interstate. This made it very easy to get from one point to another. The property is very dated. The paint is peeling on the walls, the bathroom tile is cracked and there is draining on the bathroom ceiling as well. Also the furniture in the rooms is very old. Not retro old but light a match and walk away old.
The beds and pillows are sooo uncomfortable. We tossed and turned all night and woke up with sore backs.
I’m sorry your stay was not up to your expectations and we try are best to learn and improve from input such as yours and good or bad in order to improve guest experiences in the future
The air conditioning unit didn’t work right, the television cable was terrible, no sheets for the pullout bed had to call and ask for them. Never been on a cheesier mattress. Was afraid it was so old it probably was the original from when the place opened. Nothing nice to say about our stay.
Door unable to lock, Internet very poor, I did walk to Front desk more than 10 time to complain about heater unit not work, and they sent a portable unit one together with more blanket
Please accept our sincerely apologies for all inconveniences you mentioned. We do offer the options to send our technician to fix the door lock, heater, internet, etc. or to move you to a different room and please do feel comfortable to call us from the room. Anyhow, everything should have worked perfectly. We would kindly appreciate your kindness in giving us another chance to shine and we would be happy to upgrade you to a suite.
Not a bad place; quiet location, large bedroom. A bit surprising to only see hotel staff at the front desk when we checked in. The bathroom was clean and appeared to be in the early stages of remodeling.
Thank you!
The water went out for 3 hours in the evening. The rooms are nice and beds comfortable.
Thank you taking the time to leave us a review. Your satisfaction is extremely important to us. We did in fact make the necessary repairs and all is well. We sincerely apologize for the inconvenience this may have caused you. We hope that you come and stay with us again in the future.
We had service animals and the staff was very accommodating and helpful.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Kind Regards, Kaydee Baker Front Desk Manager
People were excellent. Multiple issues with room keys- one out of 5 worked. mail left trash on floor and did not clean up used coffee or leave a new one. Room large and generally comfortable but hotel slightly seedy. Cost was right though. would recommend for on the cheap.
Dear Valued Guest, I would like to take the time to say THANK YOU for your review of our hotel. we are doing renovations this spring hoping to address all the above issues. I hope you will consider staying again so we can have another chance at providing you outstanding service.
Thank you for staying with Tumwater Comfort Inn!