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The Busena Terrace

4.5 star property
VIP Access

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Photo gallery for The Busena Terrace

Luxurious Suite Room (Twin), with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board
8 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite Room & Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board
Exterior
Deluxe Suite Room, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1808 Kise, Nago, Okinawa-ken, 9050026
  • Place, Busena Marine Park
    ‪1 min walk‬
  • Place, Bankoku Shinryokan
    ‪3 min walk‬
  • Place, Busena Beach
    ‪9 min walk‬
  • Airport, Naha (OKA)
    ‪90 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Maisonette room, Non Smoking, Age 6+ Only

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Maisonette room, Non Smoking, Age 6+ Only

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Maisonette Ocean Front room, Non Smoking, Age 6+ Only

Deluxe Maisonette Ocean Front room, Non Smoking, Age 6+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Maisonette Ocean Front room, Non Smoking, Age 6+ Only

  • Ocean view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard View Room, Non Smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard View Room, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Ocean Front Room, Non Smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Ocean Front Room, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Ocean Front Room, High Floor, Non Smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Ocean Front Room, High Floor, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Deluxe Ocean Front Room, Non Smoking

Beach/ocean view

Deluxe Ocean Front Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Gazebo Suite Room, with Open Air Bath, Lounge access, Non Smoking

Gazebo Suite Room, with Open Air Bath, Lounge access, Non Smoking | Living area | 50-inch TV with satellite channels

Gazebo Suite Room, with Open Air Bath, Lounge access, Non Smoking

  • Garden view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Deluxe Ocean Front Room, Lounge access, Non Smoking

Deluxe Ocean Front Room, Lounge access, Non Smoking | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Ocean Front Room, Lounge access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxurious Suite Room (King), with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Luxurious Suite Room (King), with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Beach/ocean view

Luxurious Suite Room (King), with Private Pool, Lounge access, Non Smoking, Age 13+ Only

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard View Room, High Floor, Non Smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard View Room, High Floor, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Connectingroom Ocean front, Non smoking

Connectingroom Ocean front, Non smoking | Minibar, in-room safe, blackout drapes, iron/ironing board

Connectingroom Ocean front, Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 925 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Deluxe Suite Room, Lounge access, Non Smoking, Age 13+ Only

Deluxe Suite Room, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite Room, Lounge access, Non Smoking, Age 13+ Only

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only

  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxurious Suite Room (Twin), with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Luxurious Suite Room (Twin), with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxurious Suite Room (Twin), with Private Pool, Lounge access, Non Smoking, Age 13+ Only

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Suite Room & Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Deluxe Suite Room & Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite Room & Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only

  • Ocean view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

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Interior entrance

Halekulani Okinawa

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  • Pool
  • Spa
  • Kids pool
  • Free WiFi
9.8 out of 10, Exceptional, 1,551 reviews
$392 nightly
The price is $433
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About the neighborhood

Nago

Busena Marine Park is a short stroll from The Busena Terrace, and other popular attractions like Mission Beach are within a few miles (5 km). This 410-room, 4.5-star resort welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
View more Resorts in NagoOpens in a new window

What's nearby

  • Busena Marine Park - 1 min walk - 0.1 miles
  • Bankoku Shinryokan - 3 min walk - 0.2 miles
  • Busena Beach - 9 min walk - 0.5 miles
  • Kise Beach - 15 min walk - 0.8 miles
  • Kariyushi Beach - 15 min walk - 0.8 miles

Getting around

  • Naha Airport (OKA) - 83 min drive

Restaurants

  • ‪ラ・ティーダ - ‬8 min walk
  • ‪美ら花 - ‬3 min drive
  • ‪海風よ - ‬19 min walk
  • ‪ちぬまん - ‬3 min drive
  • ‪マロード - ‬8 min walk

About this property

The Busena Terrace

At The Busena Terrace, guests enjoy a full-service spa, an indoor pool, and a children's pool. Parking is available for JPY 2000 per night (JPY 2000 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
50-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, toothbrushes and toothpaste, and bidets. Furnished balconies, refrigerators, and minibars are also standard.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Interior entrance
Halekulani Okinawa
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
9.8 out of 10, Exceptional, 1,551 reviews
$392 nightly
The price is $433
Mar 24 - Mar 25
Halekulani Okinawa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (JPY 2,000 per night)
  • Valet parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Terrace La Tida
  • Mahae
  • Main Dining Fanuan
  • Ryukasaien
  • Teppanyaki Ryutan

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 861 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to maintenance, this property's indoor swimming pool, spa, and sauna will be closed from 8:30 AM-5 PM, May 11-17, 2026.
This property's outdoor pools will be undergoing construction on February 12-16, 2027 and March 8-12, 2027 from 8:30 AM-5:00 PM. Guests may hear construction-related noise and vibration during this time.
Due to maintenance, 1 of 2 outdoor swimming pools at this property will be closed from 8:30 AM-5 PM on the following dates: February 10-15, 2026, and March 3-8, 2026.
This property's spa is available to women only.

Renovations and closures

The following facilities or services will be unavailable from May 11 2026 to May 15 2026 (dates subject to change):
  • One of the swimming pools
The property will be renovating from May 11 2026 to May 17 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 2000 per night
  • Valet parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to November.
  • Pool access available from 9:00 AM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Busena
Busena Terrace
Busena Terrace Hotel
Busena Terrace Hotel Nago
Busena Terrace Nago
Busena Terrace Resort Nago
Busena Terrace Resort
The Busena Terrace Nago
The Busena Terrace Resort
The Busena Terrace Resort Nago

Frequently asked questions

Is free cancellation available at The Busena Terrace?

The Busena Terrace offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Busena Terrace?

As of Feb 22, 2026, prices found for a 1-night stay for 2 adults at The Busena Terrace on Feb 24, 2026 start from $251.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Busena Terrace?

This resort is located in Nago, just steps from Busena Marine Park and Bankoku Shinryokan, and within a short walk of Okinawakaigan Quasi-National Park. You'll also find Kariyushi Beach and Busena Beach within a short drive.

Will I be able to park at The Busena Terrace?

Yes, valet parking is offered for JPY 2,000 per night. Accessible parking and electric car charging are also available for guests.

Is a spa located at The Busena Terrace?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does The Busena Terrace feature a casino at the property?

No, The Busena Terrace doesn't have a casino.

Is there an indoor pool at The Busena Terrace?

Yes, this resort has an indoor pool along with an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from April until November. Note though that pool facilities will be unavailable from May 11 2026 until May 15 2026 (subject to change).

Is The Busena Terrace a good place to stay for couples?

This beachfront resort offers many amenities for couples, including in-room massages as well as a beach bar and an indoor pool.

Does The Busena Terrace have a hot tub?

Yes, some guestrooms at this resort feature private outdoor spa tubs.

Does The Busena Terrace feature a restaurant that includes a breakfast menu?

Yes, The Busena Terrace has 8 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Busena Terrace allow pets to stay for free?

No, pets aren't allowed at The Busena Terrace though service animals are welcome.

Does The Busena Terrace have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to The Busena Terrace?

The closest major airport to The Busena Terrace is Naha Airport (OKA), which is about 29 mi away.

Can I book a room with a balcony at The Busena Terrace?

Yes, every guestroom at The Busena Terrace comes with a furnished balcony with some featuring ocean or garden views.

Does The Busena Terrace have a wedding venue on site?

Take advantage of the wedding venue at The Busena Terrace if you plan to say "I do" during your trip.

The Busena Terrace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1004 reviews
Rating 8 - Good. 149 out of 1004 reviews
Rating 6 - Okay. 32 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

AYAKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane, San Diego

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel grounds were amazing. We had a terrace room, that was one of the nicest rooms we have ever stayed in. We ate in most of the hotel's restaurants, and they were good but not great. Overall I would stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

juhee

Stayed 2 nights in Nov 2025

2/10 Terrible

Nobuo

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Despite of vacant rooms our rooms were not upgraded. The term said that the rooms would be upgraded with available rooms.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Could not be more grateful to have spent time at this amazing hotel. My best experience ever at a hotel!!! Everything was exceptional and the staff is great if not the best in the world. That is not hyperbole. What a wonderful place. I feel recharged, relaxed, and healed after spending time at the Busena Hotel in Nago. Top shelf!
Stayed 7 nights in Nov 2025

10/10 Excellent

Kyung Joo

Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 4 nights in Oct 2025

10/10 Excellent

Song Yi

Stayed 1 night in Oct 2025

10/10 Excellent

DAEJIN

Stayed 3 nights in Oct 2025

10/10 Excellent

HYUN JUN

Stayed 3 nights in Oct 2025

10/10 Excellent

Yurika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Z

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning view of the beach. The staff were committed to making our stay the best that it could be. They made our honeymoon feel truly special and we are forever grateful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

jeong yoon

Stayed 3 nights in Oct 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location with beach access. Very clean and excellent service. The big downside is the extremely slow internet speed in the evening hours, basically dial-up speed which is not acceptable for a 5star hotel.
Stayed 7 nights in Oct 2025

6/10 Okay

Ernest

Traveled with partner
Liked: Cleanliness, staff & service
The property is very nice and clean and the staff is exceptional but it's not a 5 star hotel. The pools and beach swim area close around 5 and the restaurants are exceptionally expensive even for a resort. The most beautiful beach is in front of this hotel and you are allowed to swim in 10% of it. The rest of the beach is dedicated to jet ski traffic. This is insane. Also don't expect drink or food service by the pool. This doesn't exist here.
Stayed 5 nights in Oct 2025

10/10 Excellent

CHO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Jin ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

모든점이 완벽한 최고의 호텔

직원들의 친절도는 어디하나 모자람이 없을 정도로 완벽하였습니다. 호텔로비와 정원..수영장..그리고 사우나등 최신식은 아니지만 관리가 정말 잘되어있고..오히려 신상 호텔보다 멋스러움이 배가 되는 느낌이 들었습니다. 오키나와를 다시 오게 되어도 꼭 부세나 테라스에 다시 머물고 싶습니다.
Stayed 1 night in Oct 2025

10/10 Excellent

hyun chul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

SUAH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunset views and wonderful staff
Stayed 5 nights in Sep 2025

10/10 Excellent

hyun gi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Youngseog

Liked: Cleanliness, property conditions & facilities, room comfort
많은 숙박인원이 몰렸던 시기에 체크인 했습니다. 체크인 과정이 예전에 이루어졌던 편안하고 여유로운 분위기가 되지 못했습니다. 많은 인원이 몰리는 상황에 대한 대처는 확실히 미흡했습니다. 내부 풀장도 인원이 많아서 썬베드가 모자란 상황이 나타났습니다. 확실히 과거에 누렸던 여유로운 분위기는 아니었습니다.
Stayed 2 nights in Sep 2025

6/10 Okay

BYUNG HO, Jiangmen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good sunset view and nice & clean facilities. The problem for this luxury hotel resort is the mind of hotel management who does not have much experience exploring other world resort. Most of facility close down at 18:00 (beach on 17::00, swimming pool on 18:00, even fitness room on 19:00). I booked this resort at Okinawa (after several days tour) through Expedia (with good recommendation) so this pricy resort should be deserve... but nowhere to go in this resort (after sun goes down) because all outdoor facilities closed down. Very funny... it feels like client should enjoy day-time hot weather and then go to room after 18:00 (they do not like to work after 18:00) at holiday resort. So I was wandering around outside hotel (after breakfast) whole day (i do not want to be locked in outdoor pool on hot weather day and the beach in front is also limited to use (with buoy line - no fish in there) for public beach and back to Terrace hotel after 20:00 because i knew nothing in there after 18:00. Very terrible experience... most of hotel guest is Japanese, Taiwanese and Korean. Can't understand they do not complain about this kind ridiculous operation time. Hotel management should think it over (below operation time): - Beach swimming (06:00 - 18:00 : it is very small limited space so it maybe until sunset) - Indoor, out door pool (07:00 - 22:00 : better to be 23:00) - Fitness room (it should be 24 hours open. Now 09:00 - 17:00 Are you kidding me ??)
Stayed 2 nights in Sep 2025

10/10 Excellent

HYUNGCHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that i ever visited
Stayed 2 nights in Sep 2025

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