- Free WiFi and wired Int...
- Free parking
- Onsite dining
Okinawa Grand Mer Resort4.0 out of 5.0
- Free WiFi and wired Int...
- Free parking
- Onsite dining
Recent guest reviews
This hotel is located in the middle of Okinawa, it is still accessible if you drive, though you cannot find any restaurants nearby. You can get everything basic in the store of the hotel that sells souvenirs, snacks and drinks. The hotel room is generally big, with a couch area and space to put big luggage. Our room is located on the upper levels, so we can overlook a great view of the city. It is overall a clean room and basic toiletries are provided. The only thing i complain about is the shower area, which is relatively old. The facilities of this hotel is adequate, with a swimming pool and gym room. They also have 2 restaurants and serve a good breakfast buffet that offers a great variety of food, fruits and drinks. I am quite satisfied with the hotel service, especially the friendliness and helpfulness of the staff. I want to especially give big credits to the reception staff who have helped me retreive a personal belonging of my daughter after we departed the hotel. They arranged to locate it, pack it and post it back to my home country within a week. I must say i admire the hospitaity and politeness of the Japanese. They even helped us out after we left Okinawa. Super nice and helpful people! I swear I will book this hotel again next time I visit there.
One word, GEM. This hotel has everything that we needed, from basic facilities like pool to support stuff like pillows and laundry powder. Service staff were polite and professional. Breakfast was ok. I particularly liked the free shuttle service that the hotel provided from Airport and to and from Aeon Rycom mall. Drivers practiced safe driving and shuttle buses came with working seat belts. Need to book in advance for free airport shuttle bus via hotel website. I also rented a car from the hotel and the procedure was seemless. From the email confirmation with staff to the actual delivery of the car, the staff knew their stuff. My family was happy with the rather new 7-seater Alphard from their partnered car rental Toyota. We dropped off the car in city before we left the country. We will come back this hotel should we be back in Okinawa and use it as a base to travel outwards. Note, we did not come okinawa for water sports. Those who wants snorkeling and water sports might prefer other beach hotels. For sightseeing, this is a fine hotel.
We decided this hotel as they provided free shuttle services from Naha airport. However, we decided to give the service a miss because it would meant a long wait for the service. Thankfully we rented a car and drove to the hotel. Like what other reviews said, the hotel is located in a residential area and hence there were no eateries nearby. There’s free parking and they do have a van to bring you back to the hotel from where you leave your car. Security is mediocre in general but definitely family friendly. There’s a minimart that’s in operation so you can get what you want easily. Room wise, it was spacious and could house all three of us and our luggages. We enjoyed the wide spread of breakfast dishes.
Checked in for 2 nights. The hotel provides value for money in terms of large room size, clean beds and nice toilets. The balcony provides nice scenic view of the sea. The staff were friendly and very helpful in ushering us from the lobby area to the rooms. We wanted to dine on the 10th floor lounge area but the air was very stale and unpleasant. We left with an empty stomach on that night. There was limited parking space in the hotel, but surprisingly the hotel provides alternate parking space near the hotel. They also provide free transport from the alternate car park to the hotel lobby. There was a small convenient shop in the lobby that provides souvenirs and grocery items. Overall, the stay was comfortable and pleasant.
Upsides: spacious room and value for money Hotel environment is quiet and able to get undisturbed sleep. Very good attentive hotel staff service. Many staff will welcome you upon arrival with porter service. Downsides: bed is hard and not so comfortable to sleep in. Found a dead fly on the wall. Hotel is located within residential area and there is no eatery nearby, so you will have to eat within the hotel. Room is dated but in good condition. The roads are dark at night and a bit hard to locate hotel. Once parking is full, there is a service to guide driver to park at alternative secured parking lot (outside hotel). Overall value for money.
This place had some good features but not enough to grant a higher rating. The rooms are large and appointed OK, the staff was pleasant and helpful, and the place had a good amount of amenities. However, the airport shuttle was lacking (just a few runs each day, and if your flight is late, you find another way or wait several hours....we took a large ANA plane scheduled for 4:15 arrival and the shuttle departs at 4:30, leaving no grace time and thus we missed that perk). Also, the place is not located well- it's NOT near the ocean at all and up a steep hill so not accessible to beach OR anything else at all really, especially not by foot. No restaurants or shopping nearby, at all. The buffets were OK I suppose, if you like buffets with mediocre food offerings. I will say the "all you can drink" deal is pretty good--especially since it was at a special price (about $10) during our stay. That option includes beer, wine, sake, some sho-chu and whiskey-soda options, so if you can hold the booze it's a great offer. Food at the other place we tried (upstairs bar) was quite mediocre and I couldn't recommend that for a real full meal (as opposed to just snack food while drinking). Overall, I'd not go there again if I was in the area; there are too many properties near the beach or near shopping or restaurants to make this one worth repeating.
stayed with the hotel for 4D3N. honestly, i can't comment regarding the use of public transport to get to the hotel as i drove directly after arrival. but based on calcuations, its more worth to drive rather than take the public transport as most of the top attractions are very far out ( ranging from 30 mins to 2 hours away from hotel). hotel is located uphill - no bus stop near by - at least 800m walk uphill. upon arrival, hotel staff were very pleasant and welcoming. as i wasn't able to check in early, i went to their tourism information counter. the lady that attended to me was very polite and bubbly. she knows her attractions well enough to recommend those that are more value for money. enjoyed chatting with her throughout our discussions. rooms were generally clean, not prefect but good enough to get a good night right. would appreciate if the management can consider removing that glass panel at the bathtub area? its quite useless, would be better just to install curtains instead. necessities are provided in the hotel - they even included face toner etc (but are not for individual use - so you can't bring them home as souvenirs). on the ground floor there is a mini shop - sells a lot of stuff that's so hard to resist. you could check out the stuffs from different attractions. you get to claim a free gift if you request them not to clean your room :) parking is quite a challenge in the late evenings as most guests would have returned. they do have alternative parking space but its located outskirts of the hotel. would advise to return earlier before 9pm if possible as by 8pm the carpark is already mostly full. kindly note, most of their parking lots are on hills/ diagonal-vertical parking. it can be quite challenging for new drivers as the space is very tight and small. otherwise, it was a great stay!
Beautiful views from the dining room and an extensive menu. Service was kind and attentive. Food was very average and overly priced. For the general area, this is by far the nicest establishment. But I probably won’t return.
Let down in every way. Hotel is in the middle of nowhere, no food options within walking distance. Parking off-site down alleyway. Hotel room disgusting, it appeared that no one had ever cleaned walls or floor. Only one pillow provided, had to ask for more. Was so awful we checked out 2 days early. Save yourself the time and effort and pick another hotel.
Wonderful surprise and gift received from this hotel for being an Expedia Gold member. Hotel is accessible by car, all the way up to the top, so you have a view inside the room. Location is quite good, you can drive to American Village within 30 minutes and drive to Uruma town (whereby the shopping malls are all there) within minutes. Free parking. There are staff who can speak English, room is huge for Japan standard.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Yogi within 2 miles (3 km) of Okinawa Zoo, Okinawa Grand Mer Resort is within a few miles (5 km) of other popular sights such as Chubunouren Market. This 300-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
Enjoy dining at Dress Diner, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other standard amenities include a balcony, a refrigerator, and a minibar.
Guests of Okinawa Grand Mer Resort enjoy a full-service spa, an indoor pool, and a children's pool. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
84.0% of guests recommend this hotelTotal of 631 reviews