4/10 Poor
Carlo Alberto
Oct 19, 2025
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Spent 2 nights with my children. It’s an old place with one pro only: the small indoor pool (nothing outdoor) if you are with small children. Not useful for adults because it’s small and two families fill it up at once. Some staff were very kind,while two were mean. Considering how shabby the property looks, some staff would better change their attitude if they want to keep their place going. Our room was superficially clean ,but at places dirty and very stinky indeed! I mean smelly given the fact that no extractor fan was in the bathroom. We ended up showering downstairs in the pool dressing room to avoid steaming everything up upstairs :( Two nights only so we didn’t ask for a room change,because it was spacious. Breakfast place changed while there, it’s good on the ground floor and just ok on the second floor. All in all at ¥25,000 a night a big big rip off for what is an average , quickly aging hotel. Full three stars, not good value for money. Car park is included, I wouldn’t say free. We booked a room for one adult and three children aged 3 to 12, they had the cheek to charge us ¥550 extra for our 3 years old girl who probably had 20 grams of food , if any. That is what being ‘mean’ means: ‘let’s squeeze as much money as possible out of these people’s pockets” the hotel mission, not nice. It’s portrayed as a family friendly ,but some staff clearly do not like children at all. We are in the area again at the of the month for 3 nights, we booked elsewhere. Avoid it!
Carlo Alberto
Stayed 2 nights in Oct 2025
