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Sandman Hotel & Suites Kelowna

3.0 star property

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Photo gallery for Sandman Hotel & Suites Kelowna

2 restaurants, breakfast served
Interior
Balcony
Gym
2 restaurants, breakfast served

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Tower

7.2 out of 10
Good
(58 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(111 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(126 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.6 out of 10
Good
(8 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.0 out of 10
Good
(19 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Kelowna

Located in Dilworth Mountain Estates within a 5-minute walk of Orchard Park Mall, Sandman Hotel & Suites Kelowna is within a 15-minute stroll of Orchard Park Shopping Centre. This 3-star hotel has 220 rooms and welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Orchard Park Shopping Centre - 4 min walk - 0.3 miles
  • Mission Creek Regional Park - 11 min walk - 0.6 miles
  • Kelowna Golf and Country Club - 2 min drive - 1.3 miles
  • Capri Mall - 3 min drive - 1.7 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Steve’s Poke Bar - ‬8 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Sandman Hotel & Suites Kelowna

At Sandman Hotel & Suites Kelowna, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
42-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites Kelowna?

Sandman Hotel & Suites Kelowna offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on Mar 24, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sandman Hotel & Suites Kelowna?

This hotel is situated in Dilworth Mountain Estates, just steps from Orchard Park Mall, and within a 10-minute walk of Orchard Park Shopping Centre and Cineplex Cinemas Orchard Plaza. You'll also find Mission Creek Regional Park and Planet Lazer less than a mile away.

Does Sandman Hotel & Suites Kelowna feature a casino at the property?

No, Sandman Hotel & Suites Kelowna doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites Kelowna?

Yes, this hotel has an indoor pool.

Does Sandman Hotel & Suites Kelowna feature a restaurant that includes a breakfast menu?

Yes, Sandman Hotel & Suites Kelowna has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Sandman Hotel & Suites Kelowna allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sandman Hotel & Suites Kelowna for a fee of CAD 25 per accommodation, per night.

How far is the airport from Sandman Hotel & Suites Kelowna?

The closest major airport to Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW), which is 6.7 mi away (12 minutes by car).

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 587 out of 1953 reviews
Rating 8 - Good. 434 out of 1953 reviews
Rating 6 - Okay. 400 out of 1953 reviews
Rating 4 - Poor. 279 out of 1953 reviews
Rating 2 - Terrible. 253 out of 1953 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Donna

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
upsetting because there was no Breakfast even though Denny's is attached! they should at least give a discount.
Stayed 1 night in Dec 2025

6/10 Okay

Adrianna

Stayed 2 nights in Dec 2025

10/10 Excellent

Philip, Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous. Rooms are cleaned well through the rennovations.
Stayed 1 night in Dec 2025

8/10 Good

Bonnie

Stayed 3 nights in Dec 2025

6/10 Okay

Zinna

Stayed 1 night in Dec 2025

2/10 Terrible

Cayden

Stayed 1 night in Dec 2025

8/10 Good

Heather

Business traveler
Liked: Cleanliness, amenities
The staff were great
Stayed 2 nights in Nov 2025

10/10 Excellent

Sid L

Liked: Cleanliness, staff & service, amenities
Clean room Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Drew

Liked: Cleanliness, property conditions & facilities
Staff were great, room was clean. What a great place for the price wish the hot tub was working.
Stayed 1 night in Dec 2025

8/10 Good

Diane

Liked: Cleanliness, amenities
Friendly helpful staff, clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Renae

Liked: Cleanliness, property conditions & facilities
The room has always been great and the staff have always been really friendly and helpful. It’s why I keep going back time and time again, not to mention the pool and the deep hot tub has been wonderful for the kids and I.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Kevin

Stayed 1 night in Nov 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Staff & service
I booked on Hotel.com site and was quoted a price, when I went to check out I was charged a different rate. The guy at the front desk didn’t care about my problem.
Stayed 3 nights in Nov 2025

4/10 Poor

Kendall

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation but the toilet base looked like it hadn't been cleaned in weeks. The toilet didn't flush properly. At the end of the flush the tub growled at you (some air venting issue I assume). The hot tub was closed. The cushion of a chair in the room was missing....just had the velcro strips to sit on. I tried to call front desk....no phone in the room. I called front desk on my cell phone.....no one answered after three times. When we checked out they said sorry and gave us a 10% off coupon to the restaurant....only good if we every go back to that restaurant. The room was cheap but we didn't expect all that from a Sandman.
Stayed 1 night in Nov 2025

6/10 Okay

Charline

Traveled with family
Liked: Staff & service, amenities
Staff was super polite but with the renovations it was annoying to have to go to the back of the building everytime. I also wanted to use the hot tub but was unable to access the pool area at all. I would have chosen another hotel had I known this wasn't open to the public
Stayed 1 night in Nov 2025

10/10 Excellent

Glenn, Maple Ridge

Stayed 2 nights in Nov 2025

8/10 Good

Leslie Colleen

Stayed 1 night in Nov 2025

2/10 Terrible

Charissa

Disliked: Cleanliness
Absolutely disgusting. I have never been in a dirtier bathroom anywhere in my life. The bathroom in our hotel room was completely filthy even the toilet had mold in it. The whole shower was black. Completely disgusting couldn’t even use it. Never again
Stayed 1 night in Nov 2025

6/10 Okay

Jenny

Disliked: Cleanliness
Staff were really nice. Had to ask for another room before bathroom had chunks of hair on the floor. The bathrooms in the rooms need to be updated. It was so gross and small. The pillow were awful. And there’s no sound proofing. The pictures are misleading and is is the lobby.
Stayed 1 night in Nov 2025

4/10 Poor

Bal

Disliked: Cleanliness, amenities, property conditions & facilities
Room could’ve been cleaner esp after “upgrading” rooms. Bathroom tub drain wasn’t working. Room cleaning service card wasn’t put in a visible place so didn’t get a chance to put it on BEFORE 10AM. Just a mediocre stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Louanne

Stayed 1 night in Nov 2025