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Best Western Plus Kelowna Hotel & Suites

3.0 out of 5.0

Recent guest reviews

Great Location, friendly staff, comfortable rooms and a very pleasant stay. Special mention for Xichun and Sharon, friendly check in and very welcoming, We stayed with our Golden and he was welcomed and we never felt he should not be there, a huge plus for us.

The Executive Jacuzzi Suite was great. We appreciated the fireplace and the fantastic bed. Mary, who did a great job of making us feel welcome, was our go to person😊😎. We liked having the option of having our bikes in secure storage. Many thanks!

This is my choice of hotels in the Kelowna B.C. The breakfast venue is so bright and a strong resort feeling with a feeling you could also hold a breakfast business meeting. The rooms are always clean and fell 5 Star, Beds are very comfortable, in room coffee is nice when getting ready for the day or to end an evening. I love the elevator security, i think all hotels should follow suit.

When I travel for business, always pick this hotel. They have great friendly staff, comfortable rooms, great location, breakfast bar awesome, lovely grounds, location close to shops, restaurants, attractions. The gym, pool, hot-tub and all the amenities make this our go to place to stay in Kelowna. The wednesday complimentary business cocktail hour a plus. Thanks for making this a great experience for us.

Chose this highly rated hotel and was very disappointed. Noise around 6:30 every morning woke me and persisted until around 8:30. I am not a light sleeper. Tack on some smaller issues like you Can't order a movie at this hotel and one staff member was rude to us and you have a bad experience overall. A shame since I seem to be a minority on this opinion but this was how it went for my wife and I.

Stayed at bw+ for hockey tournament. rooms clean and spacious and kid friendly. A little hard for parents to together, there is a nice area for people to meet with tables and chairs, but since its in a open area and a large space with glass walls on 2 sides, we were constantly asked to lower our voices and no music was allowed. Located on main strip in Kelowna with lots of restaurants and shops within walking distance.

Stayed in Kelowna early April on our way to the RV show in Penticton and as usual my wife had booked us into the Best Western. Room was spotless, staff were great, breakfast was really good (watch out for the young baseball teams - they eat a lot) All in all our stay was very relaxing. Thank you

Our room was very clean, hot breakfast with variety of food that would please anyone from age1 to 100, great service from all the staff from start to finish of our stay. Close to restaurants, shopping and outlets. we felt safe and secure as security guards are seen throughout the building and various times. I would definitely stay again!

We were given a beautiful room, very comfy bed, excellent service,chocolate dipped strawberries for the occasion of my 85th birthday. From the time of our arrival throughout our stay, everybody seemed to bend backwards to please us. We recommend this hotel to anybody who needs to stay at a hotel.

Rooms are spacious and very clean, staff were helpful and very friendly. Excellent complementary buffet had omelettes, waffles sausage, more then expected. Went to the gym also very clean and had enough variety to have a good workout. Would stay here again and would highly recommend it to anyone coming to Kelowna

2402 Highway 97 N Kelowna BC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Plus Kelowna Hotel & Suites is a short stroll from Mission Creek Regional Park and Orchard Park Mall. This 176-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking. Near the airport, the hotel is also close to Capri Mall and Mission Creek Golf Club.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. In addition to a restaurant that serves dinner, there's also a pub. Savor a meal from the comfort of your room with room service.


All of Best Western Plus Kelowna Hotel & Suites's 176 air-conditioned rooms provide balconies or patios, iPod docks, and coffee makers. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also standard.

Property features

Guests of Best Western Plus Kelowna Hotel & Suites have access to an indoor pool, a fitness center, and 2 spa tubs. There's free parking, as well as a free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 1255 reviews