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Holiday Inn Express & Suites West Ocean City by IHG

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Ocean City

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

Free daily continental breakfast
Property amenity
Exterior
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Place, Grand Prix Amusements
    ‪5 min walk‬
  • Place, Tanger Outlet Center
    ‪8 min walk‬
  • Place, Isle of Wight Bay
    ‪11 min walk‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪36 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ocean City

Located in West Ocean City, Holiday Inn Express & Suites West Ocean City by IHG is within a 10-minute stroll of sights such as Baja Amusements and Grand Prix Amusements. This 84-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Ocean City and also close to Ocean City Boardwalk and Ocean City Beach.

What's nearby

  • Baja Amusements - 5 min walk - 0.3 miles
  • Grand Prix Amusements - 5 min walk - 0.3 miles
  • Tanger Outlet Center - 8 min walk - 0.5 miles
  • Isle of Wight Bay - 11 min walk - 0.6 miles
  • Ocean City Harbor - 3 min drive - 1.3 miles

Getting around

  • Ocean City Station - 2 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 35 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪Royal Farms - ‬13 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Pizza Tugos - ‬4 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Holiday Inn Express & Suites West Ocean City by IHG

Pet-friendly hotel with free breakfast connected to a shopping center in Ocean City
At Holiday Inn Express & Suites West Ocean City by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a computer station, and laundry facilities.
42-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Dogs and cats only
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 1580

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City Hotel
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Ocean City Holiday Inn Express & Suites West Ocean City Hotel
Hotel Holiday Inn Express & Suites West Ocean City
Holiday Inn Express & Suites West Ocean City Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express Hotel
Holiday Inn Express
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West Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express Suites West Ocean City by IHG
Holiday Inn Express Suites West Ocean City an IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Ocean City

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites West Ocean City by IHG?

Holiday Inn Express & Suites West Ocean City by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Holiday Inn Express & Suites West Ocean City by IHG?

This hotel is situated in West Ocean City within a 10-minute walk of Grand Prix Amusements, Tanger Outlet Center, and Baja Amusements. You'll also find Ocean City Boardwalk and Ocean City Beach within a short drive.

Is there parking available at Holiday Inn Express & Suites West Ocean City by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites West Ocean City by IHG feature a casino on the premises?

No, Holiday Inn Express & Suites West Ocean City by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites West Ocean City by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn Express & Suites West Ocean City by IHG?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Holiday Inn Express & Suites West Ocean City by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites West Ocean City by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites West Ocean City by IHG serves free continental breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites West Ocean City by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express & Suites West Ocean City by IHG for a fee of USD 30 per pet, per night.

Are there connecting rooms at Holiday Inn Express & Suites West Ocean City by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites West Ocean City by IHG?

The closest major airport to Holiday Inn Express & Suites West Ocean City by IHG is Ocean City, MD (OCE-Ocean City Municipal), which is 2.5 mi away (6 minutes by car). Another top airport is Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional), which is located 26 mi away (35-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites West Ocean City by IHG?

No, at Holiday Inn Express & Suites West Ocean City by IHG, there aren't any guestrooms that list a balcony.

Reviews

Holiday Inn Express & Suites West Ocean City by IHG Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 477 out of 1006 reviews
Rating 8 - Good. 285 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

ZHI YONG

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
I booked a king size and then gave me queen size,the guy front desk was not nice. He said you guys sent it as queen room. He didn't want to give me the print out When I looked it up, it was king size that i booked The bathroom had a foul oder no vent. Not worth the price
Stayed 3 nights in Aug 2025

10/10 Excellent

Fidel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free breakfast was a huge disappointment. We ended up going out instead the second morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was very friendly and helpful!
Stayed 1 night in Aug 2025

8/10 Good

Claudette

Stayed 3 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made an excellent choice in selection for stay. Price was good, accomodations as well. Very convenient to beach, shopping, everything! Only thing i might say is that there were a lot of children during my stay so @ breakfast time with a buffet it was a little hectic
Stayed 2 nights in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place to stay
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked this hotel because it advertised rollaway beds and I even confirmed with the front desk prior to arrival that one was noted on our reservation. When we checked in, I was told the hotel doesn’t have rollaways at all and was advised to “make a bed on the floor.” With four kids, this was impossible and unacceptable. We had to waste our first evening (and extra money) buying an air mattress from Walmart just to have enough sleeping space. The sofa pullout mattress was also in terrible condition—springs with no padding—and no bedding was provided until we requested it. The issues didn’t stop there. The indoor pool water was so cloudy and against my better judgement I let the kids give it a try - one got a rash from our first few minute dip and we never returned. The wall mounted toiletries in our room were empty, and only four towels were provided for a six-person booking. At breakfast, when I asked about ingredients due to my child’s food allergies, staff dismissively said they didn’t know and couldn’t provide any information. On top of that, multiple nights we found the side door propped open, which felt unsafe. This was one of the most stressful and disappointing hotel stays we’ve ever had. Between misinformation and poor amenities/information shared, I cannot recommend this property and will not return.
Stayed 4 nights in Aug 2025

10/10 Excellent

kelly

Friendly and clean
Stayed 1 night in Aug 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, Ocean City was an experience for this girl from the west coast where it is not quite such a gym, laundry, and tanning sort of vibe. The hotel itself was just fine, but if you aren't looking for the boardwalk/shore experience, keep going south until you hit a smaller town.
Stayed 1 night in Jul 2025

4/10 Poor

Jewell

Disliked: Cleanliness, property conditions & facilities
Smelled like wet dog
Stayed 1 night in Aug 2025

10/10 Excellent

Grechen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast
Stayed 3 nights in Aug 2025

8/10 Good

Krzysztof

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, Free EV chargers and walkable dining.
Stayed 1 night in Aug 2025

10/10 Excellent

EDWIN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel no complaints
Stayed 4 nights in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities
Very clean and staff were very nice
Stayed 4 nights in Aug 2025

6/10 Okay

Edwin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Food options were good and we appreciated the 24/7 coffee station. It’s within driving distance to the Ocean City attractions. Our room had a very strong musty smell and hotel management didn’t change our room. They came to spray some air freshener instead. Window was missing one blackout curtain so we had to concoct a way to cover it. At the bottom of the one curtain there was gunk. Basic cleaning standards were subpar for this type of hotel. Probably wouldn’t come back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Basemh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel, the food, the pool and friendly atmosphere! It was quiet! The staff was amazing. Definitely recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

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