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Hilton Grand Vacations at Hilton Hawaiian Village

3.5 out of 5.0

Recent guest reviews

We enjoyed new area 2 bedroom suite, can not go back own to just a room now, full kitchen enjoyed just have coffee and breakfast in room.. our view could have been better. Will try again next year for ocean front

We had an amazing view of the ocean from our room. The rooms were very clean and included everything we needed to cook for ourselves. The private beach was nice but a bit crowded. The lagoon was not as nice as we hoped. The tower we stayed in is a longer walk to the main beach than the other towers.

The rooms were very clean with newer furnishings. The kitchen had everything we needed to cook for ourselves and our toddler. The location is a somewhat of a long walk to the main shopping area, but a very short walking distance to private beach, lagoon and pool.

Lets start with we are Diamond Members with Hilton, so this is not our first rodeo. Our first impression was a 30 minute wait at the Elite members check in desk, as the regular line completed a bus load of people in that same amount of time. So glad we are loyal customers. I finally had to point this out to one of the staff members and only then did they finally get someone. Next, our party had rooms in 2 different towers but it seems like each tower knows nothing about any other tower. The staff is friendly but oblivious and uninformed. When we asked about an Elite breakfast they told us there was none and come to find out two mornings later there was one. When I brought this to the attention of the manager, she said "Oh really?, I don't know why they would not know." No sorry, let me apologize for that inconvenience....Nothing. Hilton is our brand of choice so I know this is not how they are trained. Worst part is this is not even high season so I can;t imagine what it would be like packed with people. Next the hot tubs and swimming pools close very early so after we had been out all day we would come back and not be able to use any amenities we felt like we paid a resort fee for nothing. Then to top off the trip we check out and since there were no late check outs available we were going to the beach and then later use a hospitality room. Not realizing it, I accidentally left the luggage that all of our beach stuff, snorkel gear etc went in, in the room in the closet. After we used the hospitality room and then got our luggage from the bell hop we loaded up all of our stuff and drove to north shore for the night not realizing that we had left that piece of luggage. The next day I called the hotel (not even24 hours later) to find that they remembered seeing it and housekeeping threw it away, in the " incinerator". I have never had a hotel throw something away less than 24 hours later. We are still awaiting a call from someone higher up than the housekeeping manager and the tower manager because they didn't really know what to say or do about it. So this is why I said it was the worst stay at a beautiful place.

We were pleasantly surprised with the hotel and amenities. The pictures that were included on the website of the timeshare were exactly what we received. It was great to have a full kitchen and daily room service. The kids enjoyed the movie night out on the lawn and the pool slides were a hit. We would recommend this hotel to families.

Loved it! Everything was perfect!!!!!!!! Couldn't ask for anything better.

Fabulous!

The Hilton Hawaiian Village is a great location on Ohau. Easy access from airport and to all parts of the island. The grounds are always beautiful and well-maintained. It's a lovely place for a family vacation.

Hotel was located in Waikiki. It had the best beach. I walked all of Waikiki, and the Hilton had the Lagoon as well as the widest beach front in Waikiki. This was also accessible to any kind of day trip or activity possible. Walking distance to restaurants and other places. I would definitely go back to the Hilton.

The facilities are really nice i.e. pool, restaurants, fireworks (fridays). The studio unit we stayed in was on the 3rd floor and was noisy both from events outside the windows and a noisy hallway next to the elevators. The unit had a microwave, small fridge, and a sink but in no way would you try to cook here. It was ok and the beds comfortable. I would not stay again unless the price was cheaper and the unit was on a higher floor away from elevators.

The hotel was like a town itself. It is also walking distance to downtown, specially if you choose the beach walk.

It was our 25th anniversary and a long dreamed about destination. the hotel staff were very friendly and didn't treat us like tourists but like friends.Great location right on the beach, plenty of history there too. Elvis stayed there.

2003 Kalia Road Honolulu HI

Hotel highlights

  • Close to Ala Moana Center
  • Onsite dining
  • Spa
  • 5 outdoor pools

Located in Waikiki within a mile (2 km) of Ala Moana Center, Hilton Grand Vacations at Hilton Hawaiian Village is within 2 miles (3 km) of other popular sights such as Honolulu Zoo. This 346-room, 3.5-star condo resort welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 6 restaurants. On the beach, it's also near University of Hawaii at Manoa and Aloha Tower.


Dining

There are multiple options for onsite dining with 6 restaurants, including Tropics Bar and Grill, which specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner, and Rainbow Lanai with its ocean views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 9 coffee shops/cafés. Start each morning with breakfast, served for a fee from 5:30 AM to 11 AM.


Rooms

All of Hilton Grand Vacations at Hilton Hawaiian Village's 346 air-conditioned condos provide washers/dryers, iPod docks, and microwaves. 47-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include coffee makers, free local calls, and video-game consoles.


Property features

Guests of Hilton Grand Vacations at Hilton Hawaiian Village have access to a full-service spa, 5 outdoor pools, and a fitness center. Valet parking is available for USD 47.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach condominium resort include 4 spa tubs, WiFi in public areas, and a business center.

Room options

Studio, Non Smoking

Twin 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking, Ocean View

Full 2 | Sleeps 4

Suite, 2 Bedrooms, Non Smoking, View

Twin 2 | Sleeps 6

Guest reviews for Hilton Grand Vacations at Hilton Hawaiian Village

Couples (1) Family (10) Friends (1)
5

very great stay-cation

Families

We enjoyed new area 2 bedroom suite, can not go back own to just a room now, full kitchen enjoyed just have coffee and breakfast in room.. our view could have been better. Will try again next year for ocean front

By on Sep 9, 2015

5

great family resort

Families

We had an amazing view of the ocean from our room. The rooms were very clean and included everything we needed to cook for ourselves. The private beach was nice but a bit crowded. The lagoon was not as nice as we hoped. The tower we stayed in is a longer walk to the main beach than the other towers.

By on Jan 15, 2015

4

great option for families

Families

The rooms were very clean with newer furnishings. The kitchen had everything we needed to cook for ourselves and our toddler. The location is a somewhat of a long walk to the main shopping area, but a very short walking distance to private beach, lagoon and pool.

By on Nov 12, 2014

1

worst stay at a beautiful place

Families

Lets start with we are Diamond Members with Hilton, so this is not our first rodeo. Our first impression was a 30 minute wait at the Elite members check in desk, as the regular line completed a bus load of people in that same amount of time. So glad we are loyal customers. I finally had to point this out to one of the staff members and only then did they finally get someone. Next, our party had rooms in 2 different towers but it seems like each tower knows nothing about any other tower. The staff is friendly but oblivious and uninformed. When we asked about an Elite breakfast they told us there was none and come to find out two mornings later there was one. When I brought this to the attention of the manager, she said "Oh really?, I don't know why they would not know." No sorry, let me apologize for that inconvenience....Nothing. Hilton is our brand of choice so I know this is not how they are trained. Worst part is this is not even high season so I can;t imagine what it would be like packed with people. Next the hot tubs and swimming pools close very early so after we had been out all day we would come back and not be able to use any amenities we felt like we paid a resort fee for nothing. Then to top off the trip we check out and since there were no late check outs available we were going to the beach and then later use a hospitality room. Not realizing it, I accidentally left the luggage that all of our beach stuff, snorkel gear etc went in, in the room in the closet. After we used the hospitality room and then got our luggage from the bell hop we loaded up all of our stuff and drove to north shore for the night not realizing that we had left that piece of luggage. The next day I called the hotel (not even24 hours later) to find that they remembered seeing it and housekeeping threw it away, in the " incinerator". I have never had a hotel throw something away less than 24 hours later. We are still awaiting a call from someone higher up than the housekeeping manager and the tower manager because they didn't really know what to say or do about it. So this is why I said it was the worst stay at a beautiful place.

By on Oct 30, 2013

4

enjoyed this family getaway

Families

We were pleasantly surprised with the hotel and amenities. The pictures that were included on the website of the timeshare were exactly what we received. It was great to have a full kitchen and daily room service. The kids enjoyed the movie night out on the lawn and the pool slides were a hit. We would recommend this hotel to families.

By on Oct 27, 2013

5

awesome

Families

Loved it! Everything was perfect!!!!!!!! Couldn't ask for anything better.

By on Nov 2, 2011

5

great

Families

Fabulous!

By on Jun 21, 2011

5

great hawaiian getaway

Families

The Hilton Hawaiian Village is a great location on Ohau. Easy access from airport and to all parts of the island. The grounds are always beautiful and well-maintained. It's a lovely place for a family vacation.

By on Jun 16, 2011

5

great hotel, great location

GetawayWithFriends

Hotel was located in Waikiki. It had the best beach. I walked all of Waikiki, and the Hilton had the Lagoon as well as the widest beach front in Waikiki. This was also accessible to any kind of day trip or activity possible. Walking distance to restaurants and other places. I would definitely go back to the Hilton.

By on Jan 20, 2011

3

hilton hawaiian grand vacations club

Families

The facilities are really nice i.e. pool, restaurants, fireworks (fridays). The studio unit we stayed in was on the 3rd floor and was noisy both from events outside the windows and a noisy hallway next to the elevators. The unit had a microwave, small fridge, and a sink but in no way would you try to cook here. It was ok and the beds comfortable. I would not stay again unless the price was cheaper and the unit was on a higher floor away from elevators.

By on Nov 13, 2010