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Galway Heights Hotel

4.0 star property
Hotel in Nuwara Eliya with free valet parking and a fitness center

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Photo gallery for Galway Heights Hotel

Front of property - evening/night
Daily buffet breakfast (USD 12 per person)
Junior Suite, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds
Front of property
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Upper Lake Rd, Nuwara Eliya, CP, 22200
  • Lake Gregory
    ‪8 min walk‬
  • Pedro Tea Factory
    ‪4 min drive‬
  • Lover's Leap Waterfall
    ‪4 min drive‬

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Room options

View all photos for Deluxe Double or Twin Room, Non Smoking, Courtyard View

Deluxe Double or Twin Room, Non Smoking, Courtyard View | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Deluxe Double or Twin Room, Non Smoking, Courtyard View

  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Mountain View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Deluxe Double or Twin Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Standard King

  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Junior Suite, Non Smoking

Mountain view

Junior Suite, Non Smoking

  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Luxury Double Or Twin Room With Mountain View and Estate View

Corner Luxury Double Or Twin Room With Mountain View and Estate View | Mountain view

Corner Luxury Double Or Twin Room With Mountain View and Estate View

  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

Corner Luxury Double Or Twin Room With Mountain View And Estate View

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room, Non Smoking, Courtyard View

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Super Deluxe Double Or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite with Mountain View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Junior Suite with Mountain View

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Standard Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Non Smoking, Mountain View

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Nuwara Eliya

Within a short walk of Lake Gregory, Galway Heights Hotel is within a mile (2 km) of Galway Forest Reserve. This 47-room, 4-star hotel has conveniences like free in-room WiFi, free valet parking, and a gym.

What's nearby

  • Lake Gregory - 8 min walk - 0.5 miles
  • Assemblies of God Church Nuwara Eliya - 16 min walk - 0.9 miles
  • Pedro Tea Factory - 4 min drive - 1.2 miles
  • Lover's Leap Waterfall - 4 min drive - 1.2 miles
  • Nuwara Eliya Golf Club - 5 min drive - 1.6 miles

Getting around

  • Haputale Railway Station - 55 min drive

Restaurants

  • ‪Ambal's Hotel - ‬5 min drive
  • ‪De Silva Foods - ‬5 min drive
  • ‪Grand Indian Restaurant - ‬5 min drive
  • ‪Pizza Hut - ‬5 min drive
  • ‪Milano Restaurant - ‬5 min drive

About this property

Galway Heights Hotel

Hotel in Nuwara Eliya with free valet parking and a fitness center
At Galway Heights Hotel, guests have access to a gym, free WiFi in public areas, and coffee in a common area. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 150 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, luggage storage, and securing valuables. Additional amenities include a computer station, an arcade/game room, and a library.
32-inch LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, slippers, and bidets, and memory foam beds with Frette Italian sheets ensure a restful night. Minibars, electric kettles, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Hindi, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • There are no elevators.

Property is also known as

Galway Heights Hotel Nuwara Eliya
Galway Heights Nuwara Eliya
Galway Heights Hotel Hotel
Galway Heights Hotel Nuwara Eliya
Galway Heights Hotel Hotel Nuwara Eliya

Frequently asked questions

Are free cancellation options available at Galway Heights Hotel?

Galway Heights Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see around Galway Heights Hotel?

This hotel is located in Nuwara Eliya, a short 9-minute walk from Lake Gregory and also 17 minutes on foot from Galway Forest Reserve. You'll also find Lover's Leap Waterfall and Pedro Tea Factory within a short drive.

Is there parking available at Galway Heights Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Does Galway Heights Hotel have a casino on the premises?

No, Galway Heights Hotel doesn't have a casino.

Will I find an indoor pool at Galway Heights Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Galway Heights Hotel?

Amenities that appeal to couples at this hotel include a memory foam mattress, a late night room service menu, and a minibar.

Does Galway Heights Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Galway Heights Hotel have a restaurant that serves breakfast?

Yes, Galway Heights Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Galway Heights Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Galway Heights Hotel.

Are there connecting rooms at Galway Heights Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Galway Heights Hotel?

No, at Galway Heights Hotel, there aren't any guestrooms that list a balcony.

Galway Heights Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very clean, food and breakfast excellent but what pleased us most is the staff who were always available with a smile on their face and always ready to help
Stayed 1 night in Mar 2025

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Sugithan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cottage feel in Nuverliya. Our family was so happy we decided to stay there. Staffs were excellent. There have library room with activity room for the teen to kids.
Stayed 1 night in Jul 2024

8/10 Good

Krishnamoorthy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Mind the step

Old colonial hotel, very decent. Staff were very nice. Restaurant not so good in taste. Carpets in the room needs change. No Airconditioned , because it’s cold you need heater. I found management didn’t do anything about the steps that just one step bit higher and front of my eyes 3 people tripped, including my wife. Not may people don’t understand why they tripped, but closer inspection just one step 2 cm higher than other. Not sure what health and safety in SriLanka doing about this.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kanishke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality by the staff and the hotel itself is clean and nice. Food from the in-house restaurant was pretty tasty and had a nice variety. Would definitely recommend this!
Stayed 2 nights in May 2024

2/10 Terrible

Sherika

Stayed 2 nights in May 2024

10/10 Excellent

Balarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a pretty relaxed environment and the staff were awesome!
Stayed 2 nights in May 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel even if lacking character

We had a pleasant stay here. The rooms are comfortable, but there’s nothing special about the hotel itself. The location is very handy for a walk through Galway Park and it’s out of the bustle of town. Restaurant is fine. The surrounding area is a bit hilly if you want to walk around.
Stayed 1 night in Apr 2024

6/10 Okay

Kamani, London

Traveled with partner
Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
Stayed 1 night in Mar 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort

Colonial style and very friendly

Lovely charming stay in a colonial style ambiance
Stayed 1 night in Mar 2024

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
Stayed 1 night in Feb 2024

10/10 Excellent

Anendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation! Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night. The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art). The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
Stayed 1 night in Feb 2024

10/10 Excellent

HARIHAR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
Stayed 1 night in Feb 2024

6/10 Okay

Raj

Liked: Staff & service
Average stay, rooms basic facilities, basic. Staff were helpful though.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ravitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean n confy rooms
Stayed 1 night in Dec 2023

8/10 Good

Shashi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
Stayed 1 night in Nov 2023

10/10 Excellent

Shanee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.
Stayed 1 night in Mar 2023

10/10 Excellent

Andreas Roland

Stayed 1 night in Jan 2023

10/10 Excellent

Vinosha

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Sarah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food. Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer,
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel with personal touch. Well looked after by Arull in the bar! Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours.
Stayed 2 nights in Jan 2020