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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
Luxury spa hotel, walk to Gros Horloge

Choose dates to view prices

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Exterior
Indoor pool
Room, 1 Double Bed, View | Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (EUR 28.00 per person)
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • GymGymGym

Explore the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Popular LocationGros Horloge3 min walk
  • Popular LocationRouen Cathedral7 min walk
  • Popular LocationTour Jeanne d'Arc10 min walk
  • AirportParis (CDG-Roissy-Charles de Gaulle)119 min drive

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Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed

9/10 Wonderful
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds

8/10 Very Good
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed, View | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, View

10/10 Exceptional
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Bedroom

9/10 Wonderful
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Courtyard View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.7/10 Excellent
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, City View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, City View

8.5/10 Very Good
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rouen

Located in Rouen City Centre, Hotel de Bourgtheroulde, Autograph Collection is next to popular attractions like Musee Jeanne D'Arc de Rouen and Gros Horloge. This 78-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Gros Horloge - 3 min walk
  • Rouen Cathedral - 7 min walk
  • Tour Jeanne d'Arc - 10 min walk
  • Saint-Ouen Church - 12 min walk
  • Charles Nicolle Hospital - 6 min drive

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • The nearest major airports are:<br />Rouen (URO-Rouen - Seine Valley): 26-min drive, 9.9 mi/15.9 km<br /> Paris Charles de Gaulle Airport (CDG): 120-min drive, 98.7 mi/158.9 km<br /> <p>The preferred airport is Paris Charles de Gaulle Airport (CDG). </p>

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪JM's Café - ‬2 min walk
  • ‪Euro Café - ‬2 min walk
  • ‪Les Berthom - ‬1 min walk
  • ‪Auzou le Chocolatier Normand - ‬2 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury spa hotel, walk to Gros Horloge
Hotel de Bourgtheroulde, Autograph Collection features a full-service spa, an indoor pool, and a gym. Valet parking is available for EUR 27 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18 holes of golf
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
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Frequently asked questions

Is a free cancellation option available at Hotel de Bourgtheroulde, Autograph Collection?

Hotel de Bourgtheroulde, Autograph Collection offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection?

As of Jun 16, 2024, prices found for a 1-night stay for 2 adults at Hotel de Bourgtheroulde, Autograph Collection on Jun 17, 2024 start from $197.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel de Bourgtheroulde, Autograph Collection?

This hotel is situated in Rouen City Centre, just steps from Rue du Gros-Horloge and Place du Vieux-Marche, and within a short walk of Jeanne d'Arc Church. You'll also find Gros Horloge and Palais de Justice less than a mile away.

Is parking available on site at Hotel de Bourgtheroulde, Autograph Collection?

Yes, valet parking is offered for EUR 27 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at Hotel de Bourgtheroulde, Autograph Collection?

Spa du Drap d'Or is the hotel's spa and services include prenatal massages, hydrotherapy, and aromatherapy.

Does Hotel de Bourgtheroulde, Autograph Collection feature a casino on the premises?

No, Hotel de Bourgtheroulde, Autograph Collection doesn't have a casino.

Is there an indoor pool at Hotel de Bourgtheroulde, Autograph Collection?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Hotel de Bourgtheroulde, Autograph Collection a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Hotel de Bourgtheroulde, Autograph Collection have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel de Bourgtheroulde, Autograph Collection have a restaurant with a breakfast menu?

Yes, Hotel de Bourgtheroulde, Autograph Collection serves buffet breakfast for a surcharge each morning at L'Aumale.

Does Hotel de Bourgtheroulde, Autograph Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel de Bourgtheroulde, Autograph Collection for a fee of EUR 25 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel de Bourgtheroulde, Autograph Collection?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel de Bourgtheroulde, Autograph Collection?

The closest major airport to Hotel de Bourgtheroulde, Autograph Collection is Rouen (URO-Rouen - Seine Valley), which is 9.9 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel de Bourgtheroulde, Autograph Collection?

No, there aren't any guestrooms with balconies at Hotel de Bourgtheroulde, Autograph Collection.

Does Hotel de Bourgtheroulde, Autograph Collection host weddings?

There are wedding services available at Hotel de Bourgtheroulde, Autograph Collection if that's in your vacation plans.

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 504 out of 730 reviews" "
Rating 8 - Good. 156 out of 730 reviews" "
Rating 6 - Okay. 41 out of 730 reviews" "
Rating 4 - Poor. 19 out of 730 reviews" "
Rating 2 - Terrible. 10 out of 730 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Borg

Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Stayed 1 night in Dec 2023

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction had just started on their courtyard and we were unable to walk through the front door. We had to go around to the side.

10/10 Excellent

Yassin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Stayed 1 night in Oct 2023

2/10 Terrible

Steven

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond the nice old entrance and prime location is a two-star experience. I'm not a demanding guest, but there was a long list of issues during my stay, including: ROOM RESERVATION: I booked a modern-looking room with a "view" and was taken to a dumpy, traditional-looking room with no view at all. The room had just one window: a narrow foot-tall horizontal one about 8 feet off the floor through which you could see nothing. When I informed reception of the mixup, they said there was nothing they could do and offered me free breakfast, which I had already been told was free to me. PARKING: The hotel advertises "valet" parking, which you access by pulling up to a retractable barrier along a narrow one-lane road in the city center. When I arrived (not long after checkin time) the parking attendant was on a smoke break. I ended up causing a minor traffic jam for 5-10 minutes until someone else behind me (either a hotel employee or guest) got our of their car and badged me into the lot. MAINTENANCE: The room's bathroom had a bucket under the sink that collected loud drips. The shower only got lukewarm, not hot. The kettle for coffee/tea was in the closet and had no obvious wall plug, so I used it in the bathroom. It seemed quite old (you had to hold down the boil switch or it wouldn't work). We couldn't figure out how to turn off the bedside lamps, so had to unplug them at night. And the sheets had a stain. Find somewhere better!

6/10 Okay

Victoria

Stayed 1 night in Oct 2023