Hilton York

4.0 star property
Hotel with a restaurant, steps from York City Walls

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Photo gallery for Hilton York

Double Guest Room with Balcony and Tower View | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Reception
Restaurant
Double Guest Room with Balcony and Tower View | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • Jorvik Viking Centre
    ‪2 min walk‬
  • Shambles
    ‪3 min walk‬
  • York Minster
    ‪8 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

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Room options

Double Room with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

Two Double Bed Guest Room

8.0 out of 10
Very good
(19 reviews)
  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Guest Room

8.6 out of 10
Excellent
(37 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(6 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

King Hilton Suite with Sofa Bed

7.6 out of 10
Good
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

King Guest Room with Tower View

8.6 out of 10
Excellent
(11 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Hilton Guest Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Two Double Room

  • Sleeps 4
  • 2 Double Beds

Deluxe King Room with Tower View

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room With Balcony

  • Sleeps 2
  • 1 Double Bed

Double Room With Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

King Hilton Suite With Sofa Bed

  • Sleeps 3
  • 1 King Bed

Hilton Guest double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

York

Located in City Centre, Hilton York is next to popular attractions like York City Walls and Jorvik Viking Centre. This 131-room, 4-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and a gym.

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.1 miles
  • York City Walls - 2 min walk - 0.1 miles
  • Shambles - 3 min walk - 0.2 miles
  • York Christmas Market - 3 min walk - 0.2 miles
  • York Minster - 8 min walk - 0.4 miles

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪The Red Lion - ‬3 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Drift-In - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk

About this property

Hilton York

Hotel with a restaurant, steps from York City Walls
Hilton York features a gym, WiFi in public areas, and conference space. Self parking is offered for GBP 30.00 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a banquet hall.
Guests can expect WiFi, wired internet, and 40-inch Smart TVs. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include electric kettles, laptop-compatible safes, and ironing boards.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

Is free cancellation available at Hilton York?

Hilton York offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see close to Hilton York?

This hotel is situated in City Centre, just steps from York City Walls and Jorvik Viking Centre, and within a short walk of Shambles. You'll also find York Minster and York Racecourse within a short drive.

Is parking available on site at Hilton York?

Yes, covered parking is offered for GBP 30.00 per day. Though parking is limited, accessible parking and electric car charging are also available.

Does Hilton York feature a casino at the property?

No, Hilton York doesn't have a casino.

Is there an indoor pool at Hilton York?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hilton York?

Amenities that appeal to couples at this hotel include around-the-clock room service, premium bedding, and a smart TV.

Are there hot tubs at Hilton York?

No, this hotel doesn't have a spa tub.

Does Hilton York have a restaurant with a breakfast menu?

Yes, Hilton York serves an English breakfast for a surcharge each morning at Towers Restaurant.

Does Hilton York allow pets to stay free of charge?

No, pets aren't allowed at Hilton York though service animals are welcome.

Are there connecting rooms at Hilton York?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton York?

The closest major airport to Hilton York is Leeds (LBA-Leeds Bradford), which is about 24.3 mi away.

Can I book a room with a balcony at Hilton York?

Yes, some guestrooms at Hilton York offer a balcony and may feature city views.

Hilton York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1005 reviews
Rating 8 - Good. 280 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 70 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nashinder

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located for shopping and visitor attractions. Rooms are clean and spacious. The breakfast provided a good range of food items. The room contained a large TV screen but lacked a fridge.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and modern, the staff were excellent
Stayed 2 nights in Mar 2025

8/10 Good

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very friendly and efficient staff. Rooms were clean and comfortable but just a little on the dark side. Lighting in room could be improved. Breakfast excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Stayed 1 night in Feb 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, room comfort

Great location and breakfast but no frills room

The service was superb with polite and friendly staff, the room wss a disappointment, dull and with little comforts, no mirror for make up little things thst spoilt the experience the toilet seat didnt fit the toilet too small crazy!but there it is , the shower head wont stay up the extractor fan didnt work and the bath didnt drain so a shower became a paddle. The breakfast was brilliant but £30 per night for car parking a little steep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness
Reception staff were terrible. We completed paperwork on arrival and they said they would text when the room was ready. We came back to the hotel at 4.30pm and it took 15 minutes to sort out a room, I had to show them my email confirmation etc, not sure what happened but whatever we took time to do earlier had disappeared. The next day we checked in our bags and when wr returned they took our tickets and came back after a good 10 minutes with 1 holdall, not as described. I had to go to the baggage room myself as they bags could not be located by the staff. Room was ok, bathrooms are awful. Staff in the bar and at breakfast are absolutely fantastic 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean hotel in a great location

Fantastic and great location
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lovely hotel. Very nice breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Niels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast! Eggs cooked to order.
Stayed 1 night in Mar 2025

10/10 Excellent

Niels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Hilton -- absolutely phenomenal professional and welcoming front desk staff. Excellent location directly across from the historic Clifford's Tower, and in very close walkable proximity to so much of what makes this city so magical -- less than ten minutes from The Shambles and some of the best cask ale pubs in the region. The hotel and our room looks like it's recently greatly benefited from a good refurbishment (and smells a bit too much like it, too - a small negative). An excellent and affordable choice for a stay.
Stayed 1 night in Mar 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, the room was very basic. Breakfast was good.
Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ask for a high floor

Brilliant location but very noisy room we were on floor 1 facing a court yard and side street which had many pubs on it , people were shouting till the late hours then a bin lorry arrived at 06:30 not ideal ask for a high floor and you will be good
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, beds very comfy. Staff friendly.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently refurbished. Friendly staff. Prompt attention. Central location.
Stayed 2 nights in Feb 2025

6/10 Okay

Roy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Dean

Liked: Staff & service
Location was great close to local attractions, parking very expensive at £30 a night. Very noisy when people walking past rooms etc. couldn’t get hot water out of the shower, although we where offered a room change 24 hrs after making them aware of the situation but we only had a night left so didn’t move.
Stayed 2 nights in Feb 2025

8/10 Good

Charlotte

Stayed 1 night in Feb 2025