Candlewood Suites Chesapeake by IHG

2.5 star property
Hotel in Chesapeake with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Candlewood Suites Chesapeake by IHG

Property amenity
Exterior
Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
4809 Market Pl, Chesapeake, VA, 23321
  • Chesapeake Square Mall
    ‪3 min drive‬
  • Bon Secours Health Center At Harbour View
    ‪7 min drive‬
  • Rivers Casino Portsmouth
    ‪10 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪30 min drive‬

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Room options

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 1162 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1162 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 1162 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Double Beds

8.0 out of 10
Very good
(11 reviews)
  • 2034 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobil Tub)

  • 1162 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

8.0 out of 10
Very good
(1 review)
  • 1162 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Chesapeake

Located in Western Branch North, Candlewood Suites Chesapeake by IHG is 1.6 mi (2.6 km) from Chesapeake Square Mall and within a 10-minute drive of Bon Secours Health Center At Harbour View. This 102-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Chesapeake Square Mall - 3 min drive - 1.5 miles
  • Bon Secours Health Center At Harbour View - 7 min drive - 5.0 miles
  • Rivers Casino Portsmouth - 10 min drive - 8.0 miles
  • Portsmouth Naval Shipyard Museum - 16 min drive - 9.8 miles
  • Old Dominion University - 23 min drive - 15.5 miles

Getting around

  • Norfolk Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬2 min walk
  • ‪Big Woody's - Chesapeake Square - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Candlewood Suites Chesapeake by IHG

Hotel in Chesapeake with a 24-hour fitness center and a 24-hour business center
Guests of Candlewood Suites Chesapeake by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a computer station, and free newspapers.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week (maximum USD 150 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Chesapeake
Candlewood Suites Hotel Chesapeake
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
Candlewood Suites Chesapeake Hotel
Chesapeake Candlewood Suites

Frequently asked questions

Is a free cancellation option available at Candlewood Suites Chesapeake by IHG?

Candlewood Suites Chesapeake by IHG offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What is there to do within easy reach of Candlewood Suites Chesapeake by IHG?

This hotel is situated in Western Branch North, close to Chesapeake Square Mall, Rivers Casino Portsmouth, and Portsmouth City Park. You'll also find Riverfront Golf Club and Sleepy Hole Park nearby.

Is parking available on site at Candlewood Suites Chesapeake by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Candlewood Suites Chesapeake by IHG have a casino on the premises?

No, Candlewood Suites Chesapeake by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Chesapeake by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Candlewood Suites Chesapeake by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as a 24-hour fitness facility.

Are there hot tubs at Candlewood Suites Chesapeake by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Chesapeake by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Chesapeake by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Chesapeake by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Chesapeake by IHG for a fee of USD 75 per accommodation, per week.

Does Candlewood Suites Chesapeake by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Candlewood Suites Chesapeake by IHG?

The closest major airport to Candlewood Suites Chesapeake by IHG is Norfolk Intl. Airport (ORF), which is 18.8 mi away (26 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 21.9 mi away.

Can I book a room with a balcony at Candlewood Suites Chesapeake by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Chesapeake by IHG.

Candlewood Suites Chesapeake by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 226 out of 492 reviews
Rating 8 - Good. 134 out of 492 reviews
Rating 6 - Okay. 69 out of 492 reviews
Rating 4 - Poor. 32 out of 492 reviews
Rating 2 - Terrible. 31 out of 492 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jesse

Business traveler
Liked: Cleanliness, staff & service, amenities
Very kind and helpful staff.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Rana

Stayed 2 nights in Mar 2025

6/10 Okay

Courtney

Stayed 3 nights in Mar 2025

10/10 Excellent

Jonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager on staff is excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Brittney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service.
Stayed 1 night in Mar 2025

6/10 Okay

Courtney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a great experience beyond the rude, inconsiderate treatment from Melinda Wynn & Michelle ( I believe was her name). Everyone else was so nice & friendly ALWAYS eager to help & assist. Because of Melinda I will never stay here again or refer anyone. She’s extremely rude & talk to people any kind of way. I went back & fourth about leaving a review because I love to leave great ones but the experience with her & also Michelle I didn’t care for.
Stayed 3 nights in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenesha

Stayed 14 nights in Feb 2025

8/10 Good

Ryan

Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about this hotel. Everybody as far as the staff is very polite very warm very welcoming like you’re coming home. The rooms are very clean. Some of the appliances could be updated. The fridge is pretty beat up. But other than that, it’s a great place
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very affordable. Extended stay options.
Stayed 3 nights in Dec 2024

2/10 Terrible

Wright

Stayed 1 night in Dec 2024

8/10 Good

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2024

8/10 Good

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if the room could be cleaned periodically. Also trash pickup daily would be nice. I spent 11 nights there without the room being cleaned once. I did put in a request after 7 days but no one came and cleaned.
Stayed 5 nights in Dec 2024

8/10 Good

Edward

Stayed 1 night in Nov 2024

8/10 Good

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and helpful.
Stayed 6 nights in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Overall, a great experience the staff is very welcoming and very helping, the rooms are not bad. The refrigerator was scratched up pretty good and dented and the dishwasher is falling apart a little bit. But the beds are comfortable the heater/AC works very spacious bathroom it’s clean. It smells good
Stayed 6 nights in Nov 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Marion D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly and informative. the room was very clean and comfortable.
Stayed 3 nights in Oct 2024

6/10 Okay

Jeffrey

Business traveler
Was an alright stay nothing special.
Stayed 3 nights in Oct 2024

8/10 Good

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, nice and clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Mitchell

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't normally write bad reviews, but my experience at this candlewood suites location was so bad, I'd be remiss if I didn't. When I initially checked into my hotel room, the bedding was not changed from the previous people that stayed. There were dark brown stain lines on the pillows and sheets. We had to get someone to change the bedding. However, the staff failed to change the stained pillowcases. They proceeded to insist that they had in fact changed them, despite what we could clearly see with our eyes. Further, the room had a mildew smell and was dusty. The air quality was so bad that it inhibited my ability to breathe. I suffer from asthma and my breathing declined significantly to the point where my throat began to close. At 4:20am I notified the front desk of the poor air quality and that staying at the hotel for the remainder of my reservation would jeopardize my health. I had to get another hotel. For days I have been calling this location to speak with the manager. Leaving messages with the front desk people. I have provided the front desk with a statement of my stay. The manager has failed to return my calls. For anyone that has any kind of breathing related health issue, do not stay at this hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Hope

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I paid for my rooms in advanced and requested to have all of my parties together on the top floor. Upon checking in, I was instructed that we were on the first floor and my party was separated. I personally feel that even though my bill was paid in advanced as well as because I booked through a 3rd party, my guest and I were given the less appreciated rooms. Some of the appliances did not work, the covers had spills on them, and the cleaning was sub par. We felt like secondhand guest accepting the last resort rooms however, my payment was accepted expeditiously!
Stayed 2 nights in Aug 2024