Holiday Inn Norwich North

I attended a wedding and it was wonderful. The main function room was exquisitely dressed and the food was delicious. The wedding entertainment was great- I mention this because the ban are apparently regular in the hotel- the rooms were spacious, nicely decorated and clean. Great value for money, very friendly and efficient staff. We had a late breakfast and it was fair to say, even though it was almost finishing time it was delicious and there was so much choice. I have stayed at this hotel before- Yeats ago I add and it is much cleaner, friendlier staff and a clear feeling that it is under different management who clearly are hospitality and customer focused. I did not get time to try the leisure facilities but next time I shall! Great place- I look forward to my next visit.

This hotel was so accommodating nothing was too much trouble for them. A big thank you to Bill the manager and Mel who went out of there way to accommodate a small wedding party with a room for the evening and put on a buffet with only 24 hours notice. A wonderful refurb has been done.

We recently stayed for the weekend at this hotel and was allowed into our room early(thank you) and the room was very convenient for the reception etc. The breakfast was very good and they also looked after me with gluten free, very varied on the things on offer for breakfast. The pool was good and the steam room was to a very good temperature and enjoyed a good hour on both days. The downside ( and the but .......) was that work was going on in the reception area which was a little disappointing as we like to have a sit for a drink and a read. The one night we might have sat the fumes from the carpet laying was very strong and could not sit with the odour. Overall a good stay but please tell your customers about things like this as it spoilt the overall stay.

We would like to thank all the satff for there efforts this last weekend for the reception team, bar staff and Bill the manager and Mel the Assitant manager who from arriving on Friday wiht nothing orgarnised went over and above to help us arrange a room for the saturday evening for 40 Guests. The Hotel has recently carried out a refurbishment of the bar and Resyurant area which give a fantastic, welcoming relaxed atmophere. Thank you again for all your help which completed a wonderfull day for my Daughters wedding. Mr S Hogg

The room was nice and clean. Helpful front desk staff, we were able to get into our room early after an unexpected booking after a flight issue. The restaurant was good. Location was perfect for our early flight the next morning, just a short walk away.

Did not stay but was there for a full days conference. The tea, coffee and biscuits were of a good quality and staff were great. The main chicken dinner was tasty, hot and very enjoyable. The vegetarian option was veggie sausages in a so called batter (toad in the hole) which was inedible. The dessert was chocolate fudge cake with poring cream which turned out to be mixed with milk or could have been just milk. When spoke to Bill he was rude and spoke down to us he was also very precocious. All the diners on the table were appalled by his rudeness and his attitude to all of us and the way he spoke to other staff . I would not recommend eating there.

This hotel is in a great location walking distance till the airport The rooms are very comfortable and spacious the hotel also as a well equipped gym and decent sized pool Within walking distance there also a McDonald's and a brewers fayer if you want to eat outside the hotel

Spent the night here after attending a function within the hotel. The food was good. I was amazed at how quiet the room was. The staff were apologetic about the refurbishment. Downside, checking out was worse than queing at the post office. A bit miffed when I thought I was to be charged for parking. This was resolved.

I used to spend a lot of time at the Holiday Inn at business events and was saddened to see it looking dated, I had the Amy Johnson suite ant it was spacious and did what I wanted it to do , however the bed was two beds joined together and was a little out of the way. The staff were great, cannot fault their service thank you. There is currently refurbishment going in which I am guessing is reflective of the room rate. I was attending a function at the hotel and would have thought as my 14 friends had free parking that it would be included in my rate but was an extra £4.95. Once the refurb is complete this may make the difference it needs to be the fantastic venue I remember of old