2/10 Terrible
Oksana
Traveled with partner
Feb 23, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
Good day. I was surprised to get the email for you as we never stayed at your place for 4 nights. We checked in on February 17, 2026 and checked in first thing on February 18, 2026 due to the following: 1) the description of the property and pictures posted on travel sites do not reflect the real situation 2) the front desk closes at 6 pm and there is nobody to assist the guests, as needed. We were given the metal keys for both the room and the entrance/exit gate. We decided to go out for dinner since there was no food available at your place. We had problems opening the gate and had to knock at every door to ask for help. 3) The room with the pool!!!!! Early on February 18, 2026 we put out swimming attire on to relax when we found out that two of the workers were fixing something in the pool. One of them jumped into the pool in his work clothing leaving me stunned and speechless. We had no warning about repairs. However, when we returned to the room and I was all in tears, we got a phone call from a woman called Simorima (not sure about the spelling) and she advised us that the repairs to the pool will take approximately 2 hours. We inquired about the beach and were told that beach across from your place is rocky and we should walk to the place to the right of the beach. We were further advised that there are NO LOUNGE CHAIRS AND UMBRELASS on the beach as there are NONE outside the room by the pool.
Oksana
Stayed 4 nights in Feb 2026
