4/10 Poor
Steven
Sep 30, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Four stars, No. Forlorn, Yes.
It is not my tendency to leave negative reviews or take photos of a room, but other travelers should be aware of certain things. Number one, the site advertises that they have an airport shuttle. They do not. When I asked about a shuttle from the airport I was told to take a cab. Number two, this hotel is in dire need of some servicing. The room we stayed in can only be described as dingy. The bathroom was not cleaned to any standard, much less of a four star rated Hotel. I was curious how the star rating worked. This hotel seems to gain that rating by providing a little placard in the room that says they offer bathrobes, slippers, shoehorns etc. I suppose one could call reception, if you can get them to answer, and ask for these things, but I don’t think that a four-star rated hotel should make you go through a lot of stress just to get something. Number three cleanliness is not a priority at this hotel. Again see photos. I thought it was nice that they left a little piece of lettuce covered in toothpaste with a hair attached to it Around the sink faucet (I did not tell my wife as she might have thrown up) Also, check out the mildew around the shower, and the photo of the chair that was in our room. You could say it was shabby chic, but in reality it’s just a beat up chair that a thrift store would throw out. Finally, toilet seat was broken.Three pluses: the checkout person was lovely and very helpful. Mattress was comfortable. Restaurant was pretty good.
Steven
Stayed 1 night in Sep 2025