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WE Hotel Toya - Dusit Collection

Property class: 3

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Photo gallery for WE Hotel Toya - Dusit Collection

A modern interior with large glass windows, a wooden ceiling, and a view of a lake and mountains.
A spacious living area with a large window offering a view of the sea and mountains. There are several sofas and a coffee table.
A modern interior with a glass wall offering a view of a snowy landscape and mountains.
A dining area with a table and chairs, a large window with a view of trees and mountains, and a unique ceiling design.
A modern bedroom with two beds, a dining area, and a kitchen.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802
  • Place, Lake Toya
    ‪9 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪17 min walk‬
  • Place, Toyako Hot Spring
    ‪14 min drive‬

Room options

View all photos for King Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

King Room With Lake View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Twin Room With Lake View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 King Bed, Lake View

A modern bedroom with a large window, a bed, a desk, and a seating area.

Double Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds, Lake View

A modern hotel room with a large window offering a view of a lake and mountains. There are two beds with wooden frames and white bedding. A wooden coffee table with fruit and a bottle of champagne is in the center.

Triple Room, 3 Twin Beds, Lake View

9.4 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Stylish Lake View Triple Room

A modern hotel room with a large window, two beds, a wooden coffee table, and a view of a body of water.

Stylish Lake View Triple Room

  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

Deluxe Room, 1 Twin Bed, Lake View

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Lake View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Villa, 1 King Bed

  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Deluxe Room, 3 Twin Beds, Lake View

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Toyako

WE Hotel Toya - Dusit Collection places you within a leisurely stroll of Lake Toya and Shikotsu-Toya National Park. This 55-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Lake Toya - 9 min walk - 0.5 miles
  • Shikotsu-Toya National Park - 17 min walk - 0.9 miles
  • Toyako Onsen - 13 min drive - 8.6 miles
  • Toyako Hot Spring - 14 min drive - 9.3 miles
  • Rusutsu Resort - 31 min drive - 15.0 miles

Getting around

  • Toya Station - 25 min drive
  • New Chitose Intl. Airport (CTS) - 104 min drive

Restaurants

  • ‪Blossom Coffee - ‬13 min drive
  • ‪江戸打ち そばらぼ - ‬8 min drive
  • ‪波の音 - ‬13 min drive
  • ‪岡田屋 - ‬13 min drive
  • ‪Soup Curry HLAHAL - ‬13 min drive

About this property

WE Hotel Toya - Dusit Collection

WE Hotel Toya - Dusit Collection features free WiFi in public areas and a vending machine. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. This hot springs hotel also has a gift shop.
Guests can expect free WiFi and 29-inch LCD TVs with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, coffee makers, and safes. Bathrooms are shared; housekeeping is available once per stay.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Similar properties

Lobby
The Lake View Toya Nonokaze Resort
Toyako
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 697 reviews
$368 nightly
The price is $409
Sep 30 - Oct 1
The Lake View Toya Nonokaze Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 1,815 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 29-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 6 2026 to December 15 2026 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 3630 for adults and JPY 1815 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

Is free cancellation available at WE Hotel Toya - Dusit Collection?

WE Hotel Toya - Dusit Collection offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at WE Hotel Toya - Dusit Collection?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at WE Hotel Toya - Dusit Collection on Oct 1, 2026 start from $283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of WE Hotel Toya - Dusit Collection?

This hotel is located in Toyako, a short 7-minute walk from Lake Toya and also 14 minutes on foot from Shikotsu-Toya National Park. Silo Observatory is also within a driving distance of 3 mi.

Is parking available on site at WE Hotel Toya - Dusit Collection?

Yes, self parking is offered for free at the hotel.

Is a spa located at WE Hotel Toya - Dusit Collection?

Spa services at the hotel include massages.

Does WE Hotel Toya - Dusit Collection have a casino on the premises?

No, WE Hotel Toya - Dusit Collection doesn't have a casino.

Is there an indoor pool at WE Hotel Toya - Dusit Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at WE Hotel Toya - Dusit Collection?

Amenities that appeal to couples at this lakeside hotel include a deep soaking bathtub and a down comforter in each guestroom, and some feature lake view.

Are there hot tubs at WE Hotel Toya - Dusit Collection?

No, this hotel doesn't have a spa tub.

Does WE Hotel Toya - Dusit Collection feature a restaurant that includes a breakfast menu?

Yes, WE Hotel Toya - Dusit Collection serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does WE Hotel Toya - Dusit Collection allow pets to stay for free?

No, pets aren't allowed at WE Hotel Toya - Dusit Collection.

Are there connecting rooms at WE Hotel Toya - Dusit Collection?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at WE Hotel Toya - Dusit Collection?

Yes, some guestrooms at WE Hotel Toya - Dusit Collection offer a balcony and may feature lake views.

WE Hotel Toya - Dusit Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 212 reviews
Rating 8 - Good. 56 out of 212 reviews
Rating 6 - Okay. 17 out of 212 reviews
Rating 4 - Poor. 7 out of 212 reviews
Rating 2 - Terrible. 4 out of 212 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we’d have stayed 2 nights, the Onsen has perfect Vinod the Lake
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Momilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John Gusti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Nice onsen.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Petur

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, friendly staff, peaceful
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

JIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a very relaxing holiday and stay.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Angelica

Liked: Staff & service, property conditions & facilities
Absolutely loved our stay here. My favorite hotel during our stay in Japan
Verified review

10/10 Excellent

Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful view
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Amana

Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Qiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, super comfortable during quiet period. We will for sure come back again!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

WING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Calvin

Disliked: Staff & service
For the price point of this hotel, the food was sub par.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

WING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Shao Wu Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Tung Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very nice to see the great view.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Kew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all around except limited dinning options
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Sin ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very full dinner. Nice place to stay. Free shuttle available, reserve by email
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Natural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

chiufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services!

I didn’t know the hotel provides shuttle services.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Wing yan

Liked: Cleanliness, staff & service, amenities
designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Anabela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
Stayed 2 nights in Jan 2026