Villa Otero by Happyculture4.0 out of 5.0
Recent guest reviews
Stayed here late last year during Christmas holiday season. Waited to post review because I was traveling and had hoped hotel would circle back about incident - they did not. Booked after having a fabulous experience in another Happy Culture property in different city. Check in was fine, room was comfortable but upon waking on first morning, realized that some things were missing from my belongings when I went to get dressed for day. A cashmere sweater, brand new boots, a small purse (empty) and a bag of gluten free bars and some meds were taken from my room - approximately US$750. The morning/AM manager was great and while she was caught off guard and it felt like she had to defer to management outside of the hotel, she offered to immediately refund half my room charges (she said she could not do for night I had checked in and that morning - two days). She also offered me and my friend (who had her own room) complimentary breakfast which was fine but the spread felt a little tired and not as nice as the group's hotel we stayed in earlier in the week before we got to Nice. It's worth noting that upon returning to the hotel the first night around midnight, I had to go back downstairs and have the overnight desk person rekey my room key because I was unable to get into my room with my original key. I was told that I could make a police report but that was the extent of things. The whole experience left myself and friend with a bad taste. We also felt something was shady with the desk staff who's boyfriend was there every night hanging out in the lobby making himself so comfortable - the next two nights he was there when she left at 10pm. This was the same desk person who checked us in on night one. The boyfriend seemed to know about our break-in and theft and just gave off a bad vibe. He certainly made himself comfortable in the lobby, on the hotel computer using his Facebook. The manager seemed surprised when I told her upon check out that the boyfriend was loitering in the lobby. Although they assured me they were going to check the report that showed access to my room, I never heard back from them. I hate that I have to leave a sour review because I wanted my Nice Villa Otero experience to be as good as my other Happy Culture stay and my overarching fabulous trip to Nice and the surrounding areas. All in, I don't think it was the hotel but one or two people who took advantage. Although I do think they could have been slightly more concerned or followed up with me to close the loop.
We had breakfast included, everything had gone smoothly until the check out, when the lady at the front desk accused of lying, refused to read my reservation where it said breakfast was included. She pretended to call expedia, acted extremely rude and unpolite. I had been in this chain 3 times before, but for this attitude I am not going back there nor recommend it. You go on a holiday to relax and enjoy not to be mistreated by a cranky lady that hates her job.
We have stayed twice this month at Villa Otero and have had a super experience. It is located in a quiet street 5 minutes walk from the station. It is also a useful spot is you are heading, as we were, to Savonne for a cruise. The Costa bus service is close by.On our second stay my wife was suffering from flu and the hotel organised an appointment with a doctor at short notice. This was a lifesaver. The staff did all they could to ensure our stay was comfortable. We arrived too early but they made a room available straight away. Breakfast is a buffet style with lots of home made stuff. The hotel is themed around a famous Femme Fatale by the name of Otero. Beds are comfortable and plumbing is modern and efficient. We arrived when Nice was having a frosty period and the rooms were very cosy. Sound proofing between rooms could be better but is no big issue.
Very helpful staff - good location, only 5-mins walk from nice main station. Nice big bathroom with a good shower. TV has a few English channels. Tea and coffee making facilities but only a couple of milks so could do with more. Overall a good base, especially if you want somewhere close to main station.
Stayed for the single night as part of my travels and for this it was perfect, the room rate was about right and I had a good nights sleep and the room was quiet. Breakfast was basic but got me on my way. I am sure it was stated as a 4 star hotel and it is not. Typical French small hotel with friendly staff.
This hotel is 5 min walking distance from Gare Nice-Ville. 20 min walking distance to the beach. I like this location a lot. The decoration of this hotel is lovely. My friend's room is in blue/yellow tone and mine is in pink tone. The bathroom is very small but acceptable. The overall environment is very clean and cozy. I love the big bed. Breakfast was lovely and there was a happy time in the afternoon, which was sweet, even though I didn't have time to enjoy it. However, the soundproof was bad. My friend was in bad sleep due to the guest's coughing in the room next to his. And I was shocked to awake by the conversation in the room next to mine. It was too clear that I thought someone was in my room! But overall I still like this hotel and will consider to come back again.
The hotel is really charming. The rooms have a very good size and are very well decorated in a french retro style. The lobby looks like a vintage cafeteria and you are treated with free nespresso coffee during the whole day. You also have some snacks for free during the afternoon, also in the lobby. The staff is friendly and helpfull. The rooms are clean and the heating works quite well. The only downside would be the small bathroom but tI would definitely come back.
I stayed here for two nights and I couldn't recommend Villa Otero enough! Stunning decor, very lovely staff, our room was comfortable yet very elegant. I loved all the details, from the Art Deco paintings and mirrors - it really made me feel like I was staying in an opulent Nice mansion rather than a hotel, which I loved. We had a large family room because there were three of us - we had plenty of space and I really liked our balcony. The breakfast buffet was nice and the complimentary afternoon tea that is served to all guests was a great added bonus. If your looking for somewhere filled with charm and character, set in a beautiful location, just a short walk from the Promenade des Anglais, this one is for you!
We stopped at Villa Otero for a 3 day break to Nice at the end of October. The hotel is well located to arrive from the main train station or from the airport shuttle bus service, with a quick 5 minute walk from either drop off points. The walk however means you have to walk past a couple of road junctions, which have some unsavoury people hanging around, even in the day time! (all the time we were there, there was a welfare van parked up with alot of homeless and beggars hanging around). The hotel reception is brightly coloured, and also acts as the main coffee/breakfast area. We arrived early, so we dropped our luggage and returned around 4 hours later when check in opened. The room we were allocated was on the top floor and, wow, was it small!! I have been to many countries, but this was by far the smallest room I have ever seen! There was very limited space to open/close the closet door with anyone in, and the bed was the smallest double bed I have ever seen. There was next to no space to store suitcases (a problem when it is two people). The bathroom was even smaller - if you wanted to sit down on the toilet, there was no space to move in front of you, and there was no way any one else could enter the bathroom. The shower door opened outwards, so there was no space to move in the bathroom! The bathroom also looked tired, with paint peeling from the window frame where water had caused damage, and the grouting in the tiles and show cubicle was dirty. The breakfast was a very limited selection of cold foods, such as bread, ham and cheese. The bread was part baked and had to be cooked by the waiting on staff, however in 2 out of the 3 days we had breakfast, there was hardly anything left, and I had overheard fellow guests complaining. It was very hot, and the AC was next to useless. We asked the staff if they could take a look at the AC, or provide a fan, we were told no they couldn't help. This made sleeping uncomfortable. This is not a 4 star hotel, but 3 star at best. I just kick myself that we didn't stop at a better quality hotel.
The hotel is in a good location close enough to everything you need to spend a couple a days in the south of France. Short walking distance to the beach front or from the station for day trips to other close by cities. The staff is very friendly and helpful. Breakfast is good and worth including in the stay. We had a lovely time and would recommend the place.
Located in Centre Ville-Gare within a short walk of Nice Etoile Shopping Center, Villa Otero by Happyculture is within a mile (2 km) of other popular sights such as Orthodox Cathedral. This 38-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a nightclub, and a 24-hour business center. It's in central Nice and also close to Place Massena and Marc Chagall National Museum.
Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception.
All of Villa Otero by Happyculture's 38 soundproofed rooms provide espresso makers, safes, and phones. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Desks are also included.
Renovated in 2015, Villa Otero by Happyculture offers a nightclub, free WiFi in public areas, and a 24-hour business center. There's discounted offsite parking, and an airport shuttle for EUR 70 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, a library, and free newspapers.
Reviews from Trip Advisor
39% of guests recommend this hotelTotal of 236 reviews