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Conrad Jiuzhaigou

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Photo gallery for Conrad Jiuzhaigou

A modern hotel complex with multiple buildings, each featuring balconies and large windows, set against a backdrop of mountains and a winding road.
Property video
A terraced landscape with clear pools of water and a small building on a hill.
A cozy outdoor seating area with a fire pit, logs, and a view of snow-covered mountains.
A spacious lobby with a high ceiling and wooden beams, featuring a central seating area with sofas and round tables, flanked by large windows and a stone wall backdrop.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Zhangzha Town, Ngawa Autonomous Prefecture, 623402
  • Place, Jiuzhai Valley National Park
    ‪47 min drive‬

Room options

View all photos for Villa, 2 Bedrooms (Zhangzha)

A spacious living room with a sofa, coffee table, and a dining area with chairs.

Villa, 2 Bedrooms (Zhangzha)

  • Hill view
  • 3251 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (Jiuzhai)

A spacious room with a large wooden table, comfortable seating, and a view of a mountainous landscape through large windows.

Villa, 3 Bedrooms (Jiuzhai)

  • Hill view
  • 4951 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk, a television, and a view of the outdoors.

Deluxe Room, 1 King Bed, Lake View

  • Garden view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

A spacious living room with a large TV, a sofa, a coffee table, and a view of a green landscape through large windows.

Deluxe Suite, 1 King Bed, Lake View

  • Garden view
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Connecting Rooms)

A modern hotel room with a large bed, a desk with a television, a seating area with a chair and ottoman, and a decorative wall mural.

Deluxe Room, 1 King Bed (Connecting Rooms)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Connecting Rooms)

A spacious living area with a high ceiling, a large painting, a sofa, a coffee table, a TV, and a decorative cabinet.

Deluxe Suite, 1 King Bed (Connecting Rooms)

  • Hill view
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a sofa, a table, a TV, and a decorative wall piece.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a large TV, a sofa, a coffee table, and a dining area with chairs and a table.

Premium Suite, 1 King Bed

  • Hill view
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Connecting Rooms)

A spacious living room with a large TV, comfortable seating, and a view of a lush garden.

Presidential Suite, 1 King Bed (Connecting Rooms)

  • Hill view
  • 3229 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Lake View

A hotel room with two beds, a desk, a TV, and a large window with a mountain view.

Deluxe Room, 2 Twin Beds, Lake View

  • Lake view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Connecting Rooms)

A hotel room with two beds, a large wall art piece, a flat-screen TV, and a small table.

Deluxe Room, 2 Twin Beds (Connecting Rooms)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

A modern hotel room with a large bed, a sofa, a coffee table, and a TV.

Premium Room, 2 Twin Beds

  • Mountain view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed (Kiki Dino Family Room)

A hotel room with a bed, a desk, a chair, a table, a sliding toy, a tent, and a wall with a painting.

Family Room, 1 King Bed (Kiki Dino Family Room)

  • Mountain view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

DOUBLE DELUXE

  • Sleeps 4

View all photos for King Deluxe Room

Down comforters, minibar, in-room safe, desk

King Deluxe Room

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Lake View Room

Down comforters, minibar, in-room safe, desk

King Deluxe Lake View Room

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Jiuzhaigou County

Conrad Jiuzhaigou places you 8.5 mi (13.7 km) from Zharu Temple and 8.9 mi (14.4 km) from Ganhaizi National Forest Park. This 161-room, 5-star resort welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.
View more Resorts in Jiuzhaigou CountyOpens in a new window

What's nearby

  • Jiuzhai Valley National Park - 47 min drive - 2.1 miles

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 101 min drive

Restaurants

  • ‪McDonald's 麦当劳 - ‬11 min drive
  • ‪袁记云饺 - ‬11 min drive
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪KFC 肯德基 - ‬11 min drive
  • ‪乡土特色.冷锅鱼.牦牛肉汤锅 - ‬11 min drive

About this property

Conrad Jiuzhaigou

Guests staying at Conrad Jiuzhaigou enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Transportation is made easy with a train station shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this luxury resort include a porter/bellhop, a reception hall, and a garden.
Guests can expect to find free WiFi and 49-inch LCD TVs with satellite channels and pay movies. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the resort include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Train station shuttle on request
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 188 for children
  • 2 restaurants

Restaurants on site

  • 沁·全日餐厅
  • 炙·特色餐厅

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Built in 2021
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CNY 600 per pet, per stay, plus a one-time cleaning fee of CNY 600
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 600.0 per night
  • Free cribs/infant beds are available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CNY 188 for adults and CNY 188 for children
  • Pet fee: CNY 600 per pet, per stay plus CNY 600 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Conrad Jiuzhaigou Resort
Conrad Jiuzhaigou Ngawa Autonomous Prefecture
Conrad Jiuzhaigou Resort Ngawa Autonomous Prefecture

Frequently asked questions

Is a free cancellation option available at Conrad Jiuzhaigou?

Conrad Jiuzhaigou offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Conrad Jiuzhaigou?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Conrad Jiuzhaigou on Sep 23, 2026 start from $326, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Conrad Jiuzhaigou?

This resort is located in Ngawa Autonomous Prefecture, close to Ganhaizi National Forest Park and Jiafan Ancient City.

Is parking available on site at Conrad Jiuzhaigou?

Yes, there is an electric car charging station and wheelchair-accessible parking available.

Is there a spa available at Conrad Jiuzhaigou?

There is a full-service spa at this available for guests to enjoy at this resort.

Does Conrad Jiuzhaigou have luxury amenities?

Yes, guests can indulge in luxuries such as 2 restaurants, a full-service spa, and turndown service at this resort.

Does Conrad Jiuzhaigou include a casino?

No, Conrad Jiuzhaigou doesn't have a casino.

Is there an indoor pool at Conrad Jiuzhaigou?

No, there is no indoor pool at this resort.

Is Conrad Jiuzhaigou a good place to stay for couples?

Couples will appreciate amenities at this resort, including a down comforter and a rainfall showerhead in each guestroom, and some feature lake view.

Are there hot tubs at Conrad Jiuzhaigou?

No, there isn't a spa tub at this resort.

Does Conrad Jiuzhaigou have a restaurant that serves breakfast?

Yes, Conrad Jiuzhaigou has 2 restaurants, and serves self-serve breakfast each morning for a surcharge.

Does Conrad Jiuzhaigou allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Conrad Jiuzhaigou for a fee of CNY 600 per pet, per stay. The property also provides an off-leash area.

Are there connecting rooms at Conrad Jiuzhaigou?

No, there aren't connecting guestrooms at this resort.

Are there rooms with balconies that I can book at Conrad Jiuzhaigou?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy lake and garden views.

Conrad Jiuzhaigou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in the middle of plenty of things to do. The room was perfect and we were close to the restaurant for breakfast. We could easily get a car to go anywhere in the area. The Tibetan influence of the area was very engaging. There is a restaurant near there that serves a yak stew that is the best. The pics are from local places. The staff was the most curious and helpful people I have encountered.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
We had a truly amazing time there. We enjoyed the peace and nice mountain view and air while in the hotel. What's better is it's right next to the Luneng town centre where it's easy to find restaurants and activities in the evening. Hotel staff were all great!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

DHILLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts in China. Amazing hospitality and very friendly staff. Definitely recommend to all. Thank you again to all staff and management.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Weng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, tranquil, quite and restful
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent views with tranquility

Beautiful hotel with best mountain views. Quiet and nice ambient environment
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Brian

Liked: Cleanliness, amenities
The property was nice and in a nice area for exploring. The staff didn’t really speak any English which made certain aspects challenging, but overall a nice place to stay.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay at a lovely property

Loved our stay here. We traveled as a family of 8 ranging from age 7 to 75. It was off peak season though during the Christmas holidays so the hotel offered some holiday attractions despite having wound down for the off peak season. The restaurant situation was a little more limited bc of the off peak season.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

AURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time. Special mention to Sophie, Vincent and Darcy for their commitment and kindness. Kind regards Liliana and Nicolás.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two nights at a premium double bed room with the mountain view here on top of the tour into the gorgeous national park. The staff are friendly and the room is very clean, I like their breakfast buffet with the combination of American style and traditional Sichuanese food (fried dough stick with soy milk are my most favorite). I went to the gym every morning, the only minor question I had there was at the shower place, since I had no clue to turn the lights on while out of staffing hours. The traffic is convenient, you may call taxi or DiDi to send you to the main township or into the most beautiful township valley called Zhongzha, it costs 25RMB on one way. Overall it was a great experience in my lifetime. Especially I'm a native Sichuanese, moved to the US long time ago and came back to visit Jiuzhai again after 25 years.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jianwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Sik Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

BYUNGHUN

Liked: Cleanliness, amenities, property conditions & facilities
주위 산과 마을 풍경이 좋았습니다.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JONNIE

Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Pei Szu

Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Sin Yi

Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kachi Kaki

Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

rabia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

lam

Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Chiqiang

Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

WAI TONG

Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

KWOK WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023