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Jefferson Inn and Suites

2.0 star property

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Photo gallery for Jefferson Inn and Suites

Traditional Double or Twin Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board (on request), WiFi (free)
A hotel named "Palace Inn and Suites" with a sign indicating it is now open 24/7.
Private kitchenette
Traditional Double Room, 2 Queen Beds | Bathroom | Combined shower/tub, towels
A compact hotel room with a kitchenette, a dining area with two chairs, a bed, and a nightstand with a lamp.

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10608 Jefferson Ave, Newport News, VA, 23601
  • Place, Sandy Bottom Nature Park
    ‪6 min drive‬
  • Place, Huntington Park
    ‪7 min drive‬
  • Place, Christopher Newport University
    ‪9 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪41 min drive‬

Room options

View all photos for Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

Private kitchenette

Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Double Room, 2 Queen Beds

Private kitchenette

Traditional Double Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Studio Suite, 1 King Bed

Private kitchenette

Traditional Studio Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Double or Twin Room, 2 Double Beds

Private kitchenette

Traditional Double or Twin Room, 2 Double Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Newport News

Located in Brentwood, Jefferson Inn and Suites is within a few miles (5 km) of sights such as Huntington Park and Riverside Medical Center. This 32-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-out.
View more Motels in Newport NewsOpens in a new window

What's nearby

  • Sandy Bottom Nature Park - 6 min drive - 3.2 miles
  • Huntington Park - 7 min drive - 2.5 miles
  • Christopher Newport University - 9 min drive - 2.5 miles
  • Peninsula Town Center - 9 min drive - 6.0 miles
  • Boo Williams Sportplex - 10 min drive - 6.0 miles

Getting around

  • Newport News Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 39 min drive

Restaurants

  • ‪Bisou - ‬3 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Captain D's - ‬12 min walk
  • ‪Bird Girl Bottle Shop - ‬3 min drive
  • ‪Farmer’s Table of Newport News - ‬4 min drive

About this property

Jefferson Inn and Suites

Guests staying at Jefferson Inn and Suites enjoy free WiFi in public areas, express check-out, and a garden. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free motel also has barbecue grills.
Guests can enjoy free WiFi and TVs. Dining areas, free local calls, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Brentwood Suites Motel Newport News
Brentwood Suites Newport News
Brentwood Suites
Palace Inn Suites
Palace Inn & Suites - Newport News/Jefferson Ave Motel
Palace Inn & Suites - Newport News/Jefferson Ave Newport News

Frequently asked questions

Are free cancellation options available at Jefferson Inn and Suites?

Jefferson Inn and Suites provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Jefferson Inn and Suites?

As of Jul 18, 2026, prices found for a 1-night stay for 2 adults at Jefferson Inn and Suites on Jul 19, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Jefferson Inn and Suites?

This motel is situated in Brentwood, close to Hampton Coliseum and Langley Air Force Base. You'll also find Huntington Park and Virginia Living Museum within a short drive.

Is there parking available at Jefferson Inn and Suites?

Yes, self parking is offered for free at the motel. Wheelchair-accessible parking is also available for guests.

Does Jefferson Inn and Suites include a casino on the premises?

No, Jefferson Inn and Suites doesn't have a casino.

Will I find an indoor pool at Jefferson Inn and Suites?

No, there is no indoor pool at this motel.

What do couples enjoy most about Jefferson Inn and Suites?

Amenities at this motel that appeal to couples include a garden and a 24-hour front desk.

Does Jefferson Inn and Suites have a hot tub?

No, this motel doesn't have a spa tub.

Does Jefferson Inn and Suites feature a restaurant that includes a breakfast menu?

No, Jefferson Inn and Suites doesn't have a restaurant that serves breakfast.

Will Jefferson Inn and Suites allow pets to stay free of charge?

No, pets aren't allowed at Jefferson Inn and Suites though service animals are welcome.

Does Jefferson Inn and Suites have connecting rooms available?

No, this motel doesn't feature connecting guestrooms.

How far is the airport from Jefferson Inn and Suites?

The closest major airport to Jefferson Inn and Suites is Norfolk Intl. Airport (ORF), which is 23.6 mi away (39 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 6 mi away.

Are there rooms with balconies at Jefferson Inn and Suites?

No, there aren't any guestrooms with balconies at Jefferson Inn and Suites.

Jefferson Inn and Suites Reviews

Reviews

4.8
Rating 10 - Excellent. 8 out of 63 reviews
Rating 8 - Good. 10 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 7 out of 63 reviews
Rating 2 - Terrible. 31 out of 63 reviews

4.4/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ayesha

Awesome
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Iyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Room was dirty no towels rags or pillows walls had holes in it wires hanging out it was horrible and will never return I slept in my truck for the 2 days
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Travis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The people at the front desk were very polite and helpful plus nice I don’t blame them for the lack of respect that the people who work and stay there have for the property I would clean house and then clean up
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

6k

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting place, crack heads, homeless prostitutes kingdom. Wouldn’t recommend unless you genuinely CANNOT find anything else
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Jimmey

Disliked: Staff & service, amenities, property conditions & facilities
poorly maintained and staffed
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Kaushik

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs and dirty bathroom with no shower head
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Miles

Disliked: Cleanliness, staff & service, property conditions & facilities
Let this be a last resort. No other options.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemned Property DO NOT STAY

Hotel has condemned by the city notice on front door. Extremely dirty, broken fridge, and caked spill in freezer. Unsafe, extremely dirty, and unsafe.
Stayed 4 nights in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a Palace or pleasant stay

The property manager has terrible customer service. Rooms are not what is advertised. Half of the stove works, bathroom and room is in need of cosmetic repairs. Pest control also needed!
Stayed 7 nights in Nov 2023
Verified

2/10 Terrible

Josue

Disliked: Cleanliness, amenities, property conditions & facilities
Room was horrible the walls was dirty tv did not work dressers was missing knobs there was a lamp with no cord the fridge was painted with house paint terrible
Stayed 1 night in May 2025
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in VERY poor condition. I have many pictures (time coded) of holes in the walls when I checked in, absent refrigerator which was pictured in the original add, very poor cleanliness. The entrance to the lot has 2 very deep pot holes which have had no attention for a very long time. The wifi does not stay connected for more than 5 minutes between drop outs and has no security when connected. I am very surprised that Expedia lists this property on their site.
Large hole in bedroom wall
Trim panel broken loose from oven door
Floor trim torn loose from wall and left laying on floor
Age decay around toilet walls
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy. No rags or towels. No one at ftont desk. Wifi didnt work. Heat didnt work.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Hakima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

The conditions of the room was terrible. It was not clean. It was stuff left from the last person who stayed in the room. The sheets were not clean. They had stains on them. My daughter had to shower in shoes because the bathroom was so filthy. After complaining to the front desk she responded with “what’s the problem? What do you want me to do?” They refused to move us to a cleaner room so the very next morning we checked out. The customer service is terrible. The last yells and refuses to help with any issues. There was a couple outside our door who got in a fight and i was scared because i don’t know this area and didn’t know if it would turn more violent and i have my 2 kids in the room. The overall experience was terrible. I would never recommend this space and i will never stay here again.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Tarsha

Disliked: Property conditions & facilities
Decent
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Josue

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Complicado no puedes quedarte en ese lugar
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Manuel

Muy mal ese hotel reservamos un cuarto de king side para no fumadores y nos dieron un cuarto de doble cama olia muy mal a sigarro todo sucio encontramos ratas y pedimos el reembolso y no quisieron no les recomiendo ese hotel muy mal
Stayed 1 night in May 2024
Verified

4/10 Poor

Angelica

Disliked: Cleanliness, property conditions & facilities, room comfort
The smell was horrible , everything was old , sticky floor, hole in the wall and also a lot of sparkle spots
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was horrible. It was so consumed by Tabasco smoke I couldn’t stay even in the “smoke free rooms”
Stayed 1 night in Jul 2021
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is to inform that we are going out for dinner tonight,
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The property was fine. I just didn’t like the fact people were just standing around like it was an apartment complex. I asked were there apartments close because of the people hanging out on the stairway and parking lot.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Never got to see the inside of room because the one I booked 3 months prior wasn’t even available. Drove 6 hours to be told at 4 they were cleaning it. Check in is 2. Finally at 6 I realized they didn’t even have a room and no one told me. The area is awful and this was extremely disappointing. Guess there is a first for everything.
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel we ever stayed in.

DON'T STAY HERE. The pictures are NOT accurate. This is the most misleading listing we have ever stayed in. The floors were slimy, as if they hadn't cleaned the mop water in weeks. Not exaggerating your shoes would slide while standing. We booked a king bed and got two full size that my feet hung off of. The furniture is covered in stains, the fridge doesn't work, half the bulbs were out, the floor was tearing up in places, the wall had been damaged several times and fixed and painted over with a totally different color paint, the list goes on and on. There were locals which looked to be living here permanently and ppl coming in and out non stop and watching us to see what room we were going to and when we left. We took our luggage with us everywhere because we didn't feel safe leaving it. Even the man working there seemed to be more buddies with the locals and no management was anywhere so we were uncomfortable complaining even. This property shouldn't even be a hotels.com partner.
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Zac

Disliked: Cleanliness, amenities, property conditions & facilities
They canceled my room even after I talked to them about showing up late... they gave me a smaller room and it it smelled terrible. Toilet handle was broken and so was the bathroom door
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

elry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hideaway in Hampton VA

The room was very tidy. Everything was in order restaurants and shopping are also in the immediate area. It really was better than expected
Stayed 2 nights in Jul 2019
Verified

8/10 Good

andrew

Liked: Cleanliness, staff & service, room comfort

Not horrible

Needed a quick place to stay rooms look amazing from pics but pretty deceiving when u get un them kinda tore up and in the ghetto
Stayed 1 night in Jun 2019

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