2/10 Terrible
Jill D.
May 22, 2025
Disliked: Cleanliness
False and misleading property description for a filthy rental
Unfortunately, our stay at this property was far from what we expected based on the listing. Upon arrival, the front pathway was unkempt, with trash scattered and overgrown weeds. The front door was visibly dirty, which set a concerning first impression.While the house initially appeared clean, it quickly became clear that it was not. Towels—both the ones provided and the replacements we requested—had hair on them. We also encountered issues with the accuracy of the listing. It stated the house could sleep six, but there were only two queen beds and a standard couch, which was not a pull-out and was in poor condition. There was no bedding for the couch, and when we raised the issue, we were offered an air mattress without a pump.Noise was another major issue. The listing described the home as being in a “quiet neighborhood for quiet groups,” but it’s located on a busy street with loud traffic and constant noise and disturbances all night. There was also a loud group in the neighboring unit who partied on the shared rooftop deck into the early hours, dragging patio furniture around above the bedroom. When we reached out to the hosts—who advertised that they monitor noise levels—we were simply told to contact the police.Additional cleanliness concerns included a toenail on one of the dining chairs and stained mattress covers. The overall experience was so unpleasant that we decided to leave a day early.The hosts accused me of not reading the description properly when I
Jill D.
Stayed 4 nights in May 2025