Holiday Inn Express Newcastle City Centre by IHG

3.0 star property
Hotel with a restaurant, 9-minute walk to St. James' Park

Choose dates to view prices

Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Bar (on property)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • Place, Chinatown
    ‪4 min walk‬
  • Place, St. James' Park
    ‪7 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Newcastle City Center within a short walk of St. James' Park, Holiday Inn Express Newcastle City Centre by IHG is within a mile (2 km) of other popular sights such as Quayside. This 130-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Chinatown - 4 min walk - 0.3 miles
  • The Gate - 7 min walk - 0.4 miles
  • St. James' Park - 7 min walk - 0.4 miles
  • Newcastle-upon-Tyne Theatre Royal - 10 min walk - 0.6 miles
  • Northumbria University - 14 min walk - 0.8 miles

Getting around

  • Newcastle Central Station - 5 min walk
  • Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 21 min drive

Restaurants

  • ‪360 Sky Lounge - ‬2 min walk
  • ‪Tipsy Cow - ‬4 min walk
  • ‪Persia - ‬1 min walk
  • ‪The Town Wall - ‬5 min walk
  • ‪The Dog & Parrot - ‬3 min walk

About this property

Holiday Inn Express Newcastle City Centre by IHG

Hotel with a restaurant, 9-minute walk to St. James' Park
Holiday Inn Express Newcastle City Centre by IHG features free WiFi in public areas, meeting rooms, and coffee in a common area. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include express check-out, a TV in a common area, and a vending machine.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per stay
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express Newcastle City Centre by IHG?

Holiday Inn Express Newcastle City Centre by IHG offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Holiday Inn Express Newcastle City Centre by IHG?

This hotel is situated in Newcastle City Center, just steps from Newcastle-upon-Tyne Discovery Museum and Mill Volvo Tyne Theatre, and within a short walk of St. James' Park. You'll also find Chinatown and Eldon Square Shopping Centre less than a mile away.

Is there parking available at Holiday Inn Express Newcastle City Centre by IHG?

No, there isn't parking at this hotel.

Does Holiday Inn Express Newcastle City Centre by IHG include a casino on the premises?

No, Holiday Inn Express Newcastle City Centre by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Newcastle City Centre by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express Newcastle City Centre by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and free Internet access as well as a bar.

Are there hot tubs at Holiday Inn Express Newcastle City Centre by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Newcastle City Centre by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Newcastle City Centre by IHG serves free buffet breakfast each morning from its restaurant.

Does Holiday Inn Express Newcastle City Centre by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express Newcastle City Centre by IHG for a fee of GBP 30 per pet, per stay.

Are there connecting rooms at Holiday Inn Express Newcastle City Centre by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express Newcastle City Centre by IHG?

The closest major airport to Holiday Inn Express Newcastle City Centre by IHG is Newcastle Intl. Airport (NCL), which is 11.3 mi away (21 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Newcastle City Centre by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Newcastle City Centre by IHG.

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael at check in was very friendly and took time to explain the off site parking and went through times for bars breakfsst etc
Stayed 1 night in Nov 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Location handy for rail station. A local map for the central city centre would be useful as immediate area was a little confusing.
Stayed 2 nights in Oct 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very clean hotel. They have a nice selection of breakfast options.
Stayed 3 nights in Oct 2025

6/10 Okay

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Ricky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a toastie in the evening. It was cold in places. At breakfast they had run out of certain foodstuffs. It was the English holidays in a busy city centre hotel so they must have known beforehand that they would be busy. Rooom was very clean and quiet. Just the food- or lack of it- let it down.
Stayed 1 night in Oct 2025

4/10 Poor

debbie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was fine check in Man was rude critical of our choice of food that evening so rude ! Breakfast we went down at 08.15 queued to get a table then there was no hot food other than beans and tomatoes . They had run out of bacon has browns sausages eggs no croissant no pancakes or pastries and then no bread for toast !!! Ended up with a bowl of cereal and some beans. ! How can a. Hotel serving breakfast run out an hour before end of service . Certainly won’t stay there again £13 to park car and insulted at checking in then not getting any decent breakfast had to go to local Greggs for a bacon roll . Never been so disappointed in a holiday inn express if they knew they were just surely they should ensure there was ample food . No apology they just expect you To accept only choice is cereal left at 08.30 and hot drinks . Even fruit was only oranges no banana or apples. No yoghurts total shambles what on earth did I pay for ?? Wish we had stayed at a competitor now . Absolutely won’t use this hotel again. Only good thing was comfy bed but the pillows were hard heating was noisy kept coming in randomly disturbing out sleep . Really think I’d have been better off sleeping in car as didn’t get what I paid for ! Unhappy customer.
Stayed 1 night in Oct 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Conor

Stayed 1 night in Oct 2025

10/10 Excellent

Alver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hillary

Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor

Stayed 1 night in Sep 2025

10/10 Excellent

ANN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel and friendly staff , good breakfast choice too ,would definitely book again
Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has everyou beed for a really good stay in Newcastle. The guys who met us upon arrival were fernominal. Thank you so much xxxx
Stayed 1 night in Oct 2025

10/10 Excellent

Marcel Erwin van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. All the staff were super helpful. Very friendly. Room was great. Quiet. Breakfast was excellent. Close to train metro and buses. Highly recommend this property.
Stayed 8 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely for an overnight stay in the city
Stayed 1 night in Oct 2025

6/10 Okay

Craig

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

6/10 Okay

George

Stayed 2 nights in Aug 2025

8/10 Good

Fran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area of town, plenty of bars nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

The first thing thing to hit you is the reception staff , so polite helpful and friendly ! The reception area , clean and had a welcome feeling. The room we had must have been refurbished as it had in place the things you needed , like somewhere to hang your coats and my wife said a shower with a folding door . The man at the reception was so helpful in giving advice on the places to see and how to get there . Breakfast was great! My wife and I (we are in our early eighties)decided on a whim to spend a few days in Newcastle and we loved the city and the hotel made it great
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel & breakfast good, However foo made in the evening was very poor. we had spent 7.5 hours in A&E and were hungry ordered toasties which were awful. I would change that on their menu!
Stayed 1 night in Oct 2025