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Borough Arms Hotel

3.0 star property
Hotel with free parking, near New Vic Theatre

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Photo gallery for Borough Arms Hotel

Street view
Deluxe Suite | Iron/ironing board, free WiFi, bed sheets
Deluxe Suite | Bathroom | Free toiletries, hair dryer, towels
Banquet hall
Pub

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX
  • Place, New Vic Theatre
    ‪2 min drive‬
  • Place, Royal Stoke University Hospital
    ‪4 min drive‬
  • Place, Keele University
    ‪4 min drive‬
  • Airport, Manchester (MAN)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Newcastle-Under-Lyme

New Vic Theatre is within 2 miles (3 km) of Borough Arms Hotel while other popular attractions such as Royal Stoke University Hospital are within 3 miles (5 km). This 40-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • New Vic Theatre - 2 min drive - 1.1 miles
  • Loomer Road Stadium - 3 min drive - 1.5 miles
  • Apedale Community Country Park - 3 min drive - 1.5 miles
  • Royal Stoke University Hospital - 4 min drive - 2.1 miles
  • Keele University - 4 min drive - 2.1 miles

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪The Wulstan - ‬19 min walk
  • ‪Bridge Street Ale House - ‬19 min walk
  • ‪The Shed Cafe Bar - ‬3 min drive
  • ‪The Crossways - ‬2 min drive
  • ‪The Hopwater Cellar - ‬18 min walk

About this property

Borough Arms Hotel

Hotel with free parking, near New Vic Theatre
At Borough Arms Hotel, guests have access to free WiFi in public areas, meeting rooms, and express check-out. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include laundry facilities, a banquet hall, and wedding services.
Guests can enjoy free WiFi and LCD TVs. Coffee makers and free toiletries are also standard.

Similar properties

Front of property
ISUITES
  • Free WiFi
  • Laundry
  • Kitchen
9.2 out of 10, Wonderful, 94 reviews
$77 nightly
The price is $93
Feb 13 - Feb 14
Total with taxes and fees
ISUITES

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gladstone Lounge Bar
  • Ostler Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1783
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

Is a free cancellation option available at Borough Arms Hotel?

Borough Arms Hotel provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see around Borough Arms Hotel?

This hotel is located in Newcastle-Under-Lyme, close to Waterworld, The Potteries Museum and Art Gallery, and Regent Theatre. You'll also find Kings Hall and Victoria Hall within a short drive.

Is parking available on site at Borough Arms Hotel?

Yes, self parking is offered for free at the hotel.

Does Borough Arms Hotel have a casino?

No, Borough Arms Hotel doesn't have a casino.

Is there an indoor pool at Borough Arms Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Borough Arms Hotel?

Couples will appreciate amenities like a bar, a restaurant, and wedding services at this hotel.

Are there hot tubs at Borough Arms Hotel?

No, this hotel doesn't have a spa tub.

Does Borough Arms Hotel have a restaurant with a breakfast menu?

Yes, Borough Arms Hotel serves a full breakfast for a surcharge each morning at Ostler Restaurant.

Does Borough Arms Hotel allow pets to stay free of charge?

No, pets aren't allowed at Borough Arms Hotel though service animals are welcome.

Are there connecting rooms at Borough Arms Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Borough Arms Hotel?

The closest major airport to Borough Arms Hotel is Manchester Airport (MAN), which is about 23.6 mi away.

Are there rooms with balconies that I can book at Borough Arms Hotel?

No, there aren't any guestrooms with balconies at Borough Arms Hotel.

Does Borough Arms Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Borough Arms Hotel.

Borough Arms Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 286 reviews
Rating 8 - Good. 102 out of 286 reviews
Rating 6 - Okay. 65 out of 286 reviews
Rating 4 - Poor. 25 out of 286 reviews
Rating 2 - Terrible. 10 out of 286 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, amenities
The room was very clean and comfort. Staff were very helpful.we had a lovely stay.
Stayed 1 night in Nov 2025

6/10 Okay

Graham

Business traveler
Disliked: Property conditions & facilities
Room was basic, but for the price it was adequate! Everything worked and the bed was reasonably comfy.
Stayed 1 night in Oct 2025

8/10 Good

Olumide

Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful on arrival and each time we asked a question.
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfy, good position in town

Very comfy bed in a clean room in the annexe. Free car park close to Newcastle centre a big plus. Easy walk to the New Vic theatre
Stayed 1 night in Oct 2025

8/10 Good

Graham

Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Staff & service

A pretty average classic hotel

Parking can be a challenge at busy times. I didn’t expect much due to room cost, so i wasn't surprised when i turned up to what appeared to be a 1980's style themed hotel. No lift, so i can imagine people with mobility issues could have a problem staying here. My room was on the top floor. Decor was very dated. Bed quite hard, pillows were too soft. Wall lamps had dust and cobwebs hanging from them. Toilet seat was loose and slipped to side when seated sometimes. Lighting levels seemed very low in bathroom. Wardrobe had ample space and tea/coffee making facility was a bonus. Breakfast options were adequate and reasonable service
Cob webs and dust on wall lamps
Low lighting level in bathroom
Period building and decor
Loose toilet seat
Stayed 1 night in Oct 2025

10/10 Excellent

WENDY

Stayed 1 night in Oct 2025

8/10 Good

Dean, Liverpool

Stayed 1 night in Sep 2025

10/10 Excellent

Glynis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We didn't do anything locally as we were visiting pur friends who live locally. However I would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Staff & service
All good
Stayed 1 night in Sep 2025

6/10 Okay

Bill

Liked: Staff & service, property conditions & facilities
Noisy room next to main road. Good breakfast. Pleasant staff. Handy car park.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

matthew

Traveled with partner
Liked: Cleanliness, staff & service
Only stayed the one night having stayed in Newcastle before it is in the good location however the hotel itself is quite dated now and probably need of a refurb the car park is very small for the size of the hotel. Staff are very attentive and friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Naresh

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
Tired property. Bedroom was sad with a shockingly stained mattress and pillows. I slept on top of the duvet which had a clean sheet. Bathroom clean and functional but very small. Lots of cheap places to eat in walking distance.
Stayed 2 nights in Aug 2025

6/10 Okay

Eric

Traveled with group
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly, Alexandria

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The Borough Arms was fine for a stop-over place as we drove the length of England. The room was adequate and clean, but the walls were thin and decor/accessories decidedly dated. The doors to the rooms which open to the parking lot do not automatically lock so you have to make sure you lock the door after you enter (to prevent someone mistakenly walking into your room rather than there's as happened to us) and when you leave. The keys are attached to a large panel of wood which does not easily fit in pockets or small bags.
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room very small,no air conditioning bed was described as double but very small for 2 adults.
Stayed 1 night in Aug 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jackson

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Newcastle

Really friendly staff. Rooms clean throughout
Stayed 1 night in Jul 2025