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Recent guest reviews

Clean, comfortable, and reasonably priced!

The hotel was very clean and nice place

Fir the price, it is a good hotel. The location is the main reason customers should stay in the hotel. The staff were nice. The rooms were much better than other hotels of the same price. I had some neighbors that were loud and I could heard them a lot. The hotel could work on the sound proofing of the rooms (room to room and room to outside). The shower could have been cleaner. They should use caulking that does not allow mold to grow. Other than that, i was pleased. The price and the location make this hotel a perfect place to stay for a few nights and be near just about everything. I went on a run and i was about 30 minutes from WTC.

Comfortable bed. Room lacked charm and carpet.

Location was great a block from train. They wanted and early check in fee of $50 when I tried for noon, but they were ok with checking our bags until 3 so we could explore city. Also, our bunk beds each had a tv makng 3 for small room - overkill as one would be sufficient. Surprised by the $14 "resort fee" - but at least it was per room and not occupant - this is far from resort - its a bare bones hotel in small rooms, but clean and affordable even with extra fees - would stay again for the price ($150 total)

Convenient and comfortable. Worked well for my business visit. Lounge was not open in the afternoon.

The reservation policy of no refunds when we tried to change the resos after onlyh ten minutes, come on I know this is NY but really?

It was noted as a 4-star hotel, but it seemed like may be a 3 star. The property didn’t appear to have much upkeep to it. The bar and restaurant weren’t open.

awful construction noise on both sides of the building in every room. Heating system is either too hot or freezing. alarms in two rooms went off at 6:00AM without being touched by me. Staff is clueless. Avoid at all costs.

The property was in a great location in Manhattan. The room was clean and seemed new.

Nice staff, close to a lot of things, and clean room!!

the staff is extremely nice. everything is clean and new. location is great bc of it's proximity to the train. however the rooms are beyond tiny, even by nyc standards. i didn't even have room to lay my suitcase down. also bring your own blow dryer, none of theirs work long enough to dry a full head of hair.

Perfect location in midtown, right near multiple MTA lines! The king bedroom was a great size, especially for NYC, and the bathroom was nice. Overall, a pleasant experience. Only real issue were construction noise (hotel is right next to two large construction sites... I know NYC is loud, but this was on another level) and the shower curtain did an awful job of preventing water from flooding the entire bathroom.

They forgot to mention it is not valet parking and thatvyou need them to validate your parking via a stamp to get the parking discount. The AC wasn’t not working and kept shutting off and we did not sleep well. No one picked up the front desk phone after calling several times either. We also never record extra blankets which I asked for. Very disappointed

West 29th Street New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Madison Square Garden
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in Manhattan, The Paul Hotel NYC is a leisurely stroll from popular sights such as Empire State Building and Times Square. This 122-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and a 24-hour business center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with to-go breakfast, available for a fee from 7:30 AM to 10:00 AM.


Rooms

The Paul Hotel NYC's 122 air-conditioned rooms provide iPod docks, coffee makers, and free newspapers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of The Paul Hotel NYC enjoy a rooftop terrace, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 45.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 22.00 per person one way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Manhattan King Empire King

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Water Tower Double Empire Double

2 Double Beds | Sleeps 4

Twin Room Bunk Bed

1 Twin Bunk Bed | Sleeps 2

Guest reviews for The Paul Hotel NYC

Everyone (13) Couples (2) Family (4)
4
Business Business

Clean, comfortable, and reasonably priced!

By on Apr 5, 2022

5
Family

The hotel was very clean and nice place

By on Feb 27, 2022

4
Family

Fir the price, it is a good hotel. The location is the main reason customers should stay in the hotel. The staff were nice. The rooms were much better than other hotels of the same price. I had some neighbors that were loud and I could heard them a lot. The hotel could work on the sound proofing of the rooms (room to room and room to outside). The shower could have been cleaner. They should use caulking that does not allow mold to grow. Other than that, i was pleased. The price and the location make this hotel a perfect place to stay for a few nights and be near just about everything. I went on a run and i was about 30 minutes from WTC.

By on Dec 23, 2021

4
Everyone

Comfortable bed. Room lacked charm and carpet.

By on Nov 25, 2021

3
Family with small children

Location was great a block from train. They wanted and early check in fee of $50 when I tried for noon, but they were ok with checking our bags until 3 so we could explore city. Also, our bunk beds each had a tv makng 3 for small room - overkill as one would be sufficient. Surprised by the $14 "resort fee" - but at least it was per room and not occupant - this is far from resort - its a bare bones hotel in small rooms, but clean and affordable even with extra fees - would stay again for the price ($150 total)

By on Jul 17, 2021

4
Everyone

By on Jan 3, 2021

Review comment responded on Jan 15, 2021

Thank you for rating us.

3
Everyone

By on Oct 28, 2020

Review comment responded on Nov 3, 2020

Thank you for rating us.

1
Everyone

By on Oct 5, 2020

Review comment responded on Oct 8, 2020

Thank you for your feedback.

4
Partner Couples Business Business

Convenient and comfortable. Worked well for my business visit. Lounge was not open in the afternoon.

By on Dec 13, 2019

Review comment responded on Dec 13, 2019

Dear Valued Guest, Thank you for taking the time to share your feedback. We are glad that you found your stay comfortable and our hotel to be convenient for the purposes of your trip. Please note that we have business meeting spaces available should you need them for your events in the future! We hope to have you stay with us again so we can provide you with even better service and accommodations on your next visit. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

1
Partner Couples

The reservation policy of no refunds when we tried to change the resos after onlyh ten minutes, come on I know this is NY but really?

By on Oct 29, 2019

Review comment responded on Oct 30, 2019

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are sorry that you were disappointed with our cancelation policy. We hope you will stay with us in the future. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

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