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TRYP By Wyndham Times Square South

4.5 out of 5.0

TRYP By Wyndham Times Square South

4.5 out of 5.0
Overview Reviews Amenities & Policies
345 W 35th Street, New York, NY
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 58 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

They have family rooms up to 8. Two queens, bunk beds and large sofa-bed.

Easy check in. Good location; near Penn Station. They were super nice and upgraded us :)

Got the premium room, very spacious for 6 adults. Staff friendly. Great location, walking distance to Times Square and around the corner from Madison Square Garden. Quiet room.

Friendliness of staff. Very convenient location and a lot of space in the family room

My room was not available, I was sent to another hotel that smelled terrible

Great happy hour and bar. Super clean rooms and spacious.

Our stay here was generally a pleasant one. The king room we reserved was not available at check-in and we were given queen room for the first night, which, in addition to being much smaller, also had a broken closet door, leaking shower fixtures and a lingering smell of cigarette smoke, despite the property being advertised as smoke-free. Thankfully, when we spoke to Amalia at the front desk the next morning, she was very helpful and had us moved to the king room we had reserved. I very much appreciate her help and dedication to customer service. I cannot say the same for Orbitz. After speaking to two customer service reps, who offered me coupons for future stays but were not authorized to issue a refund, I spoke with a manager who explained there was nothing he could do, because Orbitz's terms of service permit them to give you a different, less expensive room than what you paid for, and there is nothing you can do about it. That right: I paid for a king room, they gave me a much smaller queen room, and then refused to refund the difference. The CSRs I spoke with at least tried to help; the manager clearly did not care whether I got what I paid the company for or not. I've been using Orbitz for over 10 years and have had mostly positive experiences, but they completely dropped the ball this time, and I'm not sure whether I will use them again. The measly amount of rewards I get compared to booking directly is not worth the hassle when something goes wrong.

This appears to be an older hotel building that recently underwent a

Easy access to parking across st. Short walk to Times Square and other attractions.

I tried to contact the TRYP hotel using their live chat before our arrival and although I received that someone was "typing", after 20 min, I received no response. The following day I was checked in efficiently, but the staff was not at all friendly. The room was nice and clean. The bar staff was horrible. Although they were not busy, we waited while the girl chatted, cleaned, ignoring our presence....finally, we called to her and she took our order. She was not personable or friendly and acted as if we were bothering her for requesting a drink. I asked for a Long Island Iced Tea. It was humorous watching her make it as she requested assistance from another staff member who finished making the drink. It was undrinkable. When I told her that something was amiss and I couldn't drink it, she said "All the ingredients are in there" and walked away! I was speechless. I told the other staff member, who appeared to be training her. He motioned to her to take my drink. I then asked for a Vodka Cranberry and no one ever made it for me until I asked a third time! A couple down the bar couldn't believe what they were seeing and neither could we! The ONLY staff that was friendly was Housekeeping. Although it's a good location, I will never stay there again.

Great location.We had a few minor issues: we arrived to find a dirty sock on our bed, the housekeeper set our alarm twice to wake us up at 6am, the front desk sent us a wake-up call we didn't request on another morning, the heat didn't work very well either. One evening, we came back to find the windows open to our room and a barely working heater, so it took several hours to warm back up. Other than that, everything was fine.

Room was fine, the hotel lobby, bar and restaurant are crummy. The decor of the lobby is a horrible mishmash, the restaurant food and seating are abysmal as is the bar. The lobby and food used to be great.

345 W 35th Street New York NY

Hotel highlights

  • Walking distance to Madison Square Garden and Macy's
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Midtown, TRYP By Wyndham Times Square South is adjacent to Madison Square Garden and within a 10-minute walk of other popular attractions like Macy's. This 4.5-star hotel has 173 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center.


Dining

This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 42-inch a TV with digital channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

Guests of TRYP By Wyndham Times Square South enjoy a fitness center, free WiFi in public areas, and conference space. Self parking is offered for USD 45 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed (Tryp)

King 1 | Sleeps 2
from $126

Room, 1 King Bed (Samsung)

King 1 | Sleeps 5

Room, 1 Queen Bed (Tryp)

Queen 1 | Sleeps 2

Room, 1 Double Bed (Tryp)

Full 1 | Sleeps 4

Family Room (Tryp)

Queen 2 | Sleeps 8

Guest reviews for TRYP By Wyndham Times Square South

Everyone (45) Couples (2) Business (2) Family (8) Friends (1)
3
Everyone

By on Jul 11, 2019

4
Everyone

By on Jul 8, 2019

4
Families

They have family rooms up to 8. Two queens, bunk beds and large sofa-bed.

By on Jun 29, 2019

5
Families

Easy check in. Good location; near Penn Station. They were super nice and upgraded us :)

By on Jun 17, 2019

Review comment responded on Jun 17, 2019

Thank you for staying with us! We are excited to provide you with an outstanding stay!

5
Families

Got the premium room, very spacious for 6 adults. Staff friendly. Great location, walking distance to Times Square and around the corner from Madison Square Garden. Quiet room.

By , from Rochester, New York on Jun 13, 2019

Review comment responded on Jun 17, 2019

Our rooms are truly the best deal in Manhattan! We are so glad you loved your stay and look forward to your next visit!

3
Everyone

By on Jun 6, 2019

Review comment responded on Jun 8, 2019

Thank you so much for your feedback. Please come back to visit us soon.

4
Everyone

By on Jun 5, 2019

Review comment responded on Jun 8, 2019

We so appreciate your response! Please visit us again soon, so we can provide you with a 5 star experience!

5
Family with small children

Friendliness of staff. Very convenient location and a lot of space in the family room

By on Apr 25, 2019

1
Families Families

My room was not available, I was sent to another hotel that smelled terrible

By on Apr 21, 2019

5
Everyone

By on Apr 3, 2019

TRYP By Wyndham Times Square South

345 W 35th Street, New York, NY 10001
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.