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SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby sitting area
Exterior
Lobby lounge
Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪6 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Suite, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(22 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Long Island City

Located in Queens, SpringHill Suites by Marriott New York Queens is within a few miles (5 km) of popular sights such as 5th Avenue and Central Park. The 270 rooms at this 3-star hotel include coffee makers and LCD TVs and guests can enjoy free breakfast.

What's nearby

  • Queensbridge Park - 3 min walk - 0.2 miles
  • The Foundry - 10 min walk - 0.5 miles
  • Gantry Plaza State Park - 11 min walk - 0.6 miles
  • Memorial Sloan-Kettering Cancer Center - 6 min drive - 1.6 miles
  • NewYork-Presbyterian / Weill Cornell Medical Center - 6 min drive - 1.6 miles

Getting around

  • Long Island City Hunterspoint Avenue Station - 3 min drive
  • 21 St. - Queensbridge Station - 8 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Exquisito - ‬10 min walk
  • ‪The Buffs - ‬6 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Island Foodie - ‬5 min walk

About this property

SpringHill Suites by Marriott New York Queens

Built in 2023, the brand new SpringHill Suites by Marriott New York Queens offers free WiFi in public areas, a business center, and coffee in a common area. Valet parking is offered for USD 60.71 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a computer station, laundry facilities, and an ATM.
55-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 6 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured valet parking fee: USD 60.71 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

Frequently asked questions

Are free cancellation options available at SpringHill Suites by Marriott New York Queens?

SpringHill Suites by Marriott New York Queens offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at SpringHill Suites by Marriott New York Queens?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott New York Queens on Apr 26, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around SpringHill Suites by Marriott New York Queens?

This hotel is situated in Queens, close to 5th Avenue, Grand Central Terminal, and Metropolitan Museum of Art. You'll also find Central Park and Rockefeller Center within a short drive.

Will I be able to park at SpringHill Suites by Marriott New York Queens?

Yes, secured valet parking is offered for USD 60.71 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Does SpringHill Suites by Marriott New York Queens include a casino at the property?

No, SpringHill Suites by Marriott New York Queens doesn't have a casino.

Is there an indoor pool at SpringHill Suites by Marriott New York Queens?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SpringHill Suites by Marriott New York Queens?

Couples staying at this hotel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include city views.

Does SpringHill Suites by Marriott New York Queens have a hot tub?

No, this hotel doesn't have a spa tub.

Does SpringHill Suites by Marriott New York Queens feature a restaurant that includes a breakfast menu?

SpringHill Suites by Marriott New York Queens offers free buffet breakfast each morning though there is no restaurant.

Does SpringHill Suites by Marriott New York Queens allow pets to stay for free?

No, pets aren't allowed at SpringHill Suites by Marriott New York Queens.

Are there connecting rooms at SpringHill Suites by Marriott New York Queens?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to SpringHill Suites by Marriott New York Queens?

The closest major airport to SpringHill Suites by Marriott New York Queens is LaGuardia Airport (LGA), which is 4.9 mi away (26 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 15.4 mi away (23-minute drive).

Are there rooms with balconies that I can book at SpringHill Suites by Marriott New York Queens?

No, there aren't any guestrooms with balconies at SpringHill Suites by Marriott New York Queens.

SpringHill Suites by Marriott New York Queens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 779 out of 1514 reviews
Rating 8 - Good. 371 out of 1514 reviews
Rating 6 - Okay. 175 out of 1514 reviews
Rating 4 - Poor. 85 out of 1514 reviews
Rating 2 - Terrible. 104 out of 1514 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Zizwe

Stayed 1 night in Mar 2026

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice facility and amenities. Very clean, up to date and modern. Staff very kind. Met all of our needs and will stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose

Stayed 7 nights in Dec 2025

10/10 Excellent

Nataliia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

10/10 Excellent

Maria Aparecida

Stayed 1 night in Jan 2026

2/10 Terrible

Adina

Traveled with family
Wasn't able to enjoy my stay since my family and i wasnt able to sleep due to fire alarm blasting throughout our floor for over 4 hours
Stayed 1 night in Jan 2026

6/10 Okay

Chris

Overall our stay was good.
Stayed 5 nights in Dec 2025

8/10 Good

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, breakfast amazing, staff great until our last night the bartender was very rude and yelled at us, confronting us for something that wasn’t even said. And when we told him we will speak to a manager the next day, his answer was: “go ahead, is not like they will do anything to me”. Very arrogant, he should not be in customer service at all.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rohsien

Stayed 3 nights in Dec 2025

6/10 Okay

Narayanan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pros- close to public transportation; room generally in good condition; most staff were courteous. Cons- Hotel's boiler broke down and no hot water was available for 2 days in the middle of a winter storm. While it is understandable that boilers do break down, their contingency plans or customer service in terms of dealing with such fiasco could be vastly improved. While some employees in the front desk were reasonable and empathetic, others weren't. Management should work on providing appropriate training to these folks in terms of how to deal with customers under such circumstances. While we did receive some compensation for the lack of hot water for 2 days, it took some back and forth. Expedia was great in helping with the situation.
Stayed 5 nights in Dec 2025

2/10 Terrible

Mahmoud

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My experience was not the best due to the hotel. There was only freezing cold water in the bathrooms for half of our stay as well as the water was super dirty it was not clear water! This itself is a huge hygiene issue and we had babies and children with us! We faced troubles with the elevator: 1. There were only 3 which weren’t enough and the queues were insane 2. One of the elevators was not functioning properly and would get stuck every now and then. The breakfast buffet did not have enough varieties and had only pork beef every single day, which obviously does not meet everyone’s preferences. Also, the place where the dining was wasn’t big enough to accommodate the number of guests in the hotel. It was literally all about queuing for everything, from food, to beverages, to elevators. On the other hand, the employees were very nice and the house keeping was great.
Stayed 5 nights in Dec 2025

4/10 Poor

Christine

Stayed 6 nights in Dec 2025

2/10 Terrible

SHING TAK

Traveled with family
Disliked: Cleanliness, amenities
Horrible. Water not hot for shower
Stayed 4 nights in Dec 2025

4/10 Poor

Ahmed

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1. Lack of Hot Water For the first two nights of our stay, there was no hot water available in the room. As a result, neither my wife, my children, nor I were able to shower for two consecutive days. When hot water was eventually restored, the water appeared white and cloudy, which raised serious concerns about the cleanliness and maintenance of the boiler or water heater system. 2. Poor Air Quality and Maintenance After three days, both my wife and I began experiencing continuous sneezing while staying in the room. Upon contacting room service and requesting inspection, the air filter was found to be extremely dirty and heavily clogged with dust. This condition should have been addressed prior to guest occupancy, especially considering health and comfort standards. 3. Laundry Room Facilities The laundry room had only one operational washing machine, while the second machine was out of service. This caused a wait time of approximately one hour, which was highly inconvenient for guests relying on these facilities during an extended stay. 4. Elevator Safety Issue One of the elevators malfunctioned during our stay, resulting in my wife being trapped inside until staff manually operated the elevator to release her. This incident was distressing and raises serious concerns regarding guest safety and equipment maintenance.
Stayed 5 nights in Dec 2025

10/10 Excellent

Manjot

Stayed 2 nights in Dec 2025

10/10 Excellent

Shajnin

Stayed 5 nights in Dec 2025

10/10 Excellent

Joyce

Great breakfast
Stayed 2 nights in Dec 2025

8/10 Good

GRACELIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and warm room during my stay. Love that they had a restaurant and bar on its grounds. Staff were friendly and helpful.
Stayed 4 nights in Dec 2025

6/10 Okay

Curtneil

Stayed 7 nights in Dec 2025

2/10 Terrible

yun

Disliked: Amenities
Don’t ever come here!!!!! Very rude employees. Especially the black lady who works overnight from Thursday to Monday night, she kept having attitudes! And breakfast was gross, very unorganized. The hotel guest were rude and selfish and block the elavator. And the staffs did not try to arrange. The area was very unsafe. A lot of crazy people around.
Stayed 8 nights in Dec 2025

4/10 Poor

Carol

Liked: Staff & service
Disliked: Amenities
Not located in the best area. Room was extremely hot, even after lowering the thermostat. Had to turn on the AC to make it bearable. Our blackout blinds were broken and could not be lowered. We had no hot water in our shower. The front desk sent an engineer to our room who told us to wait to shower bc everyone else on the hotel was showering. He proceeded to explain to us how hot water heaters work, and basically again told us to wait or take a lukewarm shower. The wait for the elevators was so long, we decided to walk down the 16 flights down to the lobby. The line for breakfast buffet was out the door of the dining room. The only bright spots were that the front desk staff and valets were friendly and professional. Too bad they have terrible facilities. Would not recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Christin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. we had a great stay. thank you.
Stayed 4 nights in Dec 2025

4/10 Poor

Emmanuel

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Overall I was disappointed. The free breakfast buffet was good but the space was way too small for the crowd. We also had to wait up to 10 minutes to get an elevator, and last but not least, there was no hot water when my wife wanted to take a shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Rafael Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Awesome!!
Stayed 3 nights in Aug 2025

8/10 Good

SAM

Liked: Cleanliness, property conditions & facilities
We’re having problem of getting the hot water in the bath room . But when we complained they sent an electrician and fixed it quickly. But next day also we faced same issue
Stayed 2 nights in Dec 2025