Skip to main content
Beginning of main content

Recent guest reviews

The staff was very friendly. The location was perfect. Close to Rockefeller Plaza, Empire State Building, Time Square etc. Excellent Italian restaurant literally next door. We stayed in the 2 bedroom unit and it was 1100 so ft for a very reasonable price. It’s not fancy or new but I would definitely recommend staying here if you want to travel with your kids and be budget conscience.

Perfect for our family of 5. Walking distance to Times Square. As big as an apartment. Lots of room not to be on top of each other.

I saw roaches the place wasn’t as clean as it seems

Inside the room we found roaches and the bedroom has no heat. Staffs are friendly and nice.

Loved how big the 2 room suite was- great for our family. Wish there were more electrical outlets for charging phones and electronics.

great place to stay, very large room, nice location, great staff, we will definitely stay here again.

I like the type of service I was given at the time of my staying. Staff was very helpful and very friendly with guess.

Our family of 5 thoroughly enjoyed our 2 room suite. We were greeted by Mariela who was so happy and peppy. She is the perfect person to greet new guests. She definitely puts a smile on your face after a long day of travel. We arrived at 10:30 a.m., and since it was too early to check in Mariela was kind enough to hold onto our luggage so that we could check out the sites around town until our room was ready, which it was around 1:00 p.m. I loved the location of the hotel. We walked everywhere. We loved having a kitchen so that we could keep drinks and snacks in the fridge. Breakfast being included was a must for our family. Breakfast was decent. They seemed to change it up a little bit every morning which was nice. Staff that worked in the breakfast area was very helpful and kind. I would definitely recommend this hotel. It's fantastic for families of 5!

I spent only 1 night at the hotel and it was an overall good experience. The room was spacious which is difficult to find in the city and the location was very good. You walk out the door and you're close to everything. The only thing stopping it from a 5 out of 5 all around is that the apartments could use a little modernization as the are starting to look dated but other than that a good place for either long or short term stay.

The hotel was in a great location. Very spacious room and come with a kitchen.

I stayed there last year in September for a couple of days and decided to stay there again. The staff was courteous and the rooms were very spacious. It was more like an apartment than a hotel room. I plan on staying here again when I come back in June.

Good location-staff was hard working and friendly. Very helpful .. Enjoyed our stay..

This is a great location and excellent space for a larger family in Manhattan. However, please note that our room ( 6B ) had heating issues where one of the radiators didn't have the control and hence its room was cold while the radiator in the other room was generating quite a bit of noise and we had to turn it off for the night.

Our first time staying in NYC, and booked last minute. Stayed just 1 night, but would have been very comfortable for multiple nights for my husband, myself, and 3 teenagers. The whole unit was better than expected; 2 bedrooms were very roomy, nice sized bathroom, spacious dinette/living, and cute kitchenette w/ full-size fridge, stove, dishwasher. The suite was older, but appeared clean. The only down-side was quite a bit of noise from street. During the middle of the night there has a very heated arguement between what appeared to be employees from the Marriot which has service entrance directly across the street.

Convenience and friendly staffs. Room is big and sound isolated. Love to revisit again!

Hotel was sold out. They upgraded our single queen bed to two bedroom two queens. This place has the largest rooms we have stayed at in NYC. Construction next door seemed to be at a halt during our visit (no noise). Staff was friendly and the hotel was very clean. Rooms did seem to be slightly dated, especially the kitchen area, and could use better colors.

I was very impressed with the size and quality of the room. Staff were very helpful and friendly. I will most certainly stay here again.

E 49th Street New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Chrysler Building
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Midtown, Best Western Plus Hospitality House is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Chrysler Building. This 35-room, 3.5-star hotel has conveniences like 2 restaurants, free breakfast, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 7 AM to 10 AM. Enjoy dining at Abaita , one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 35 soundproofed rooms provide iPod docks, microwaves, and refrigerators. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with digital channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and laptop-compatible safes are also standard.


Property features

Guests of Best Western Plus Hospitality House enjoy a sauna, free WiFi in public areas, and coffee in a common area. Self parking is offered for USD 35 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a computer station, express check-in, and express check-out.

Room options

Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

2 Queen Beds | Sleeps 6

Standard Apartment, Multiple Beds, Non Smoking (with Sofabed)

1 King Bed, 2 Twin Beds and 1 Double Sofa Bed | Sleeps 6

Standard Apartment, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Apartment, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Hospitality House

Everyone (9) Business (6) Couples (5) Family (15) Friends (2)
5
Family

The staff was very friendly. The location was perfect. Close to Rockefeller Plaza, Empire State Building, Time Square etc. Excellent Italian restaurant literally next door. We stayed in the 2 bedroom unit and it was 1100 so ft for a very reasonable price. It’s not fancy or new but I would definitely recommend staying here if you want to travel with your kids and be budget conscience.

By on Jun 11, 2021

Review comment responded on Jun 11, 2021

Thank you for your great review and stay with us. We hope you return one day soon. We are honored to have served you.

5
Family

Perfect for our family of 5. Walking distance to Times Square. As big as an apartment. Lots of room not to be on top of each other.

By on May 10, 2021

Review comment responded on May 10, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Nov 29, 2020

Review comment responded on Nov 30, 2020

Thank you for your stay with us.

1
Partner Couples

I saw roaches the place wasn’t as clean as it seems

By , from New York on Jul 27, 2020

Review comment responded on Jul 28, 2020

We have vigorous cleaning and extermination program and we do our very best to ensure that nothing enters the building. I am sorry that you saw that , perhaps one got past our extermination , we apologize. We hope you would consider trying us again.

4
Everyone

By on Jun 1, 2020

Review comment responded on Jun 10, 2020

Thank you for your stay with us.

3
Friends

Inside the room we found roaches and the bedroom has no heat. Staffs are friendly and nice.

By on Dec 25, 2019

Review comment responded on Dec 30, 2019

We apologize for the negative experience of that. We have a service here double what is recommend for our size property. We do our best to keep these outside problems away by also using a nationally recognized company. Again we are sorry for that and perhaps we could have moved you if we knew. We were glad to hear you liked our service staff in spite of the issue you had, We would hope you might still consider returning. Warm Regard,

5
Family

Loved how big the 2 room suite was- great for our family. Wish there were more electrical outlets for charging phones and electronics.

By on Aug 5, 2019

Review comment responded on Aug 5, 2019

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete this review. We hope you will come back and see us again. Warmest Regards, Robert Gaeta General Manager Best Western Plus Hospitality House

5
Family

great place to stay, very large room, nice location, great staff, we will definitely stay here again.

By on Jul 20, 2019

Review comment responded on Jul 22, 2019

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay and liked the size of our apartments. We greatly appreciate your patronage of our hotel and brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for mentioning our service team. I will share your comments with them. Thank you again for taking the time to complete this review. We hope you will come back and see us again. Warmest Regards, Robert Gaeta General Manager Best Western Plus Hospitality House

5
Family

I like the type of service I was given at the time of my staying. Staff was very helpful and very friendly with guess.

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand. Thank you for mentioning our friendly staff. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete this review. We hope you will come back and see us again. Warmest Regards, Robert Gaeta General Manager Best Western Plus Hospitality House

5
Family

Our family of 5 thoroughly enjoyed our 2 room suite. We were greeted by Mariela who was so happy and peppy. She is the perfect person to greet new guests. She definitely puts a smile on your face after a long day of travel. We arrived at 10:30 a.m., and since it was too early to check in Mariela was kind enough to hold onto our luggage so that we could check out the sites around town until our room was ready, which it was around 1:00 p.m. I loved the location of the hotel. We walked everywhere. We loved having a kitchen so that we could keep drinks and snacks in the fridge. Breakfast being included was a must for our family. Breakfast was decent. They seemed to change it up a little bit every morning which was nice. Staff that worked in the breakfast area was very helpful and kind. I would definitely recommend this hotel. It's fantastic for families of 5!

By , from Stevenson Ranch, CA on Jul 5, 2019

Review comment responded on Jul 8, 2019

Thank you for your stay with us and for your detailed review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are happy to read that Mariela and the breakfast ladies were friendly and kind. I will share your thoughts with them and recognize their service. Thank you again for taking the time to complete this review. We hope you will come back and see us again. Warmest Regards, Robert Gaeta General Manager Best Western Plus Hospitality House

Best Western Plus Hospitality House

145 E 49th Street, New York, NY 10017
url importing http://www.orbitz.com/New-York-Hotels-Best-Western-Plus-Hospitality-House.h888641-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-Best-Western-Plus-Hospitality-House.h888641-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-Best-Western-Plus-Hospitality-House.h888641-p2.Hotel-Reviews