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Best Western Plus Hospitality House

2.5 out of 5.0

Recent guest reviews

I spent only 1 night at the hotel and it was an overall good experience. The room was spacious which is difficult to find in the city and the location was very good. You walk out the door and you're close to everything. The only thing stopping it from a 5 out of 5 all around is that the apartments could use a little modernization as the are starting to look dated but other than that a good place for either long or short term stay.

The hotel was in a great location. Very spacious room and come with a kitchen.

I stayed there last year in September for a couple of days and decided to stay there again. The staff was courteous and the rooms were very spacious. It was more like an apartment than a hotel room. I plan on staying here again when I come back in June.

Good location-staff was hard working and friendly. Very helpful .. Enjoyed our stay..

This is a great location and excellent space for a larger family in Manhattan. However, please note that our room ( 6B ) had heating issues where one of the radiators didn't have the control and hence its room was cold while the radiator in the other room was generating quite a bit of noise and we had to turn it off for the night.

Our first time staying in NYC, and booked last minute. Stayed just 1 night, but would have been very comfortable for multiple nights for my husband, myself, and 3 teenagers. The whole unit was better than expected; 2 bedrooms were very roomy, nice sized bathroom, spacious dinette/living, and cute kitchenette w/ full-size fridge, stove, dishwasher. The suite was older, but appeared clean. The only down-side was quite a bit of noise from street. During the middle of the night there has a very heated arguement between what appeared to be employees from the Marriot which has service entrance directly across the street.

Convenience and friendly staffs. Room is big and sound isolated. Love to revisit again!

Hotel was sold out. They upgraded our single queen bed to two bedroom two queens. This place has the largest rooms we have stayed at in NYC. Construction next door seemed to be at a halt during our visit (no noise). Staff was friendly and the hotel was very clean. Rooms did seem to be slightly dated, especially the kitchen area, and could use better colors.

I was very impressed with the size and quality of the room. Staff were very helpful and friendly. I will most certainly stay here again.

I planned this trip for my daughter's sweet 16. When she and her girlfriends and I walked into the room, we were quite surprised to see that it was more of an apartment then a hotel, and we love it!!! The girls were so impressed with all of the amenities. The space accommodated us all. The location was perfect! It was like a little hideaway in the city. I plan to return for my birthday next year!

This hotel was the perfect location for train travelers and walking distance to Times Square. Our room had some water damage so they over compensated with a better room which was nice. The rooms appeared to be very clean... the only negative was our friends we stayed with found a cockroach in there room, yuck!!

A convenient place to stay for what we wanted it for. Large quarters with full amenities. Staff took good care of us from front desk to housekeeping. Could have been a little better breakfast but the best way was to take it back to your room for it got very crowded in the small space. A slow elevator--needed key each time---but small hotel with only nine floors. They are redoing some of the rooms and some do need the work. I would tell others to stay here.

From before we even arrived, Sam, was fantastic, accommodating, and cordial. The place was more than expected; huge, clean, very comfortable. Location is great, and everyone was very nice. They even arrange pick ups for airport.

I found this hotel a great value - good location; the staff was positive and the rooms spacious. No complaints.

It was great...my family enjoyed the stay with the extremely kind staff.

It's an older building but they did the best they could with it. I could have stayed there for an extended period of time...spacious room. Great location and great value for New York.

Our family enjoy staying at your hotel, it was clean and the beds were comfortable, and the best of all we were able to use the air condition even that was winter, We are from Florida and we were able to put a good temperature in the the room.

My rating is based upon being upgraded to a two bedroom suite, so take it with a grain of salt. It is a good hotel, with clean rooms and a decent location. The free breakfast was not great so don't depend on it. I only had one problem; the windows were old so the street noise was hiin the bedroom.

I was an early arrival and they accommodated my time very well. For them to do that they upgraded my room, which I did not need or use but was well appreciated. Nice clean room, very spacious and comfortable beds.

I expected, like most, a clean small room in a good location. Well, two out of three isn't bad. The room was massive. It was just me on a business trip but it had a full kitchen (with full appliances), dinner table for six, decent living room, big master and a big bathroom. Next time I'm with my wife I'll be back.

145 E 49th Street New York NY

Hotel highlights

  • Walking distance to Chrysler Building and Grand Central Terminal
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Midtown, Best Western Plus Hospitality House is within a 10-minute walk of popular sights such as Chrysler Building and Grand Central Terminal. This 35-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Centrally located in New York, the hotel is also a short walk from Rockefeller Center and Bloomingdale's.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

Best Western Plus Hospitality House's 35 soundproofed rooms provide iPod docks, microwaves, and refrigerators. LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.


Property features

At Best Western Plus Hospitality House, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for USD 35 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Guest reviews for Best Western Plus Hospitality House

Everyone (6) Couples (4) Business (6) Family (8) Friends (2)
4

great location and spacious

Everyone

I spent only 1 night at the hotel and it was an overall good experience. The room was spacious which is difficult to find in the city and the location was very good. You walk out the door and you're close to everything. The only thing stopping it from a 5 out of 5 all around is that the apartments could use a little modernization as the are starting to look dated but other than that a good place for either long or short term stay.

By , from New York, NY on Apr 2, 2018

Review comment responded on Apr 4, 2018

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again. If ever Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand. Warmest Regards Robert General Manager Best Western Plus Hospitality House

5
Everyone

The hotel was in a great location. Very spacious room and come with a kitchen.

By , from Darien, CT on Mar 19, 2018

Review comment responded on Mar 23, 2018

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again. Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand. Warmest Regards Robert Best Western Plus Hospitality House

5

best stay. apt vs hotel rm

Everyone

I stayed there last year in September for a couple of days and decided to stay there again. The staff was courteous and the rooms were very spacious. It was more like an apartment than a hotel room. I plan on staying here again when I come back in June.

By , from Savannah GA on Mar 6, 2018

Review comment responded on Mar 9, 2018

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay. We appreciate your loyalty to our hotel and brand! See you in June! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand. Warmest Regards Robert Best Western Plus Hospitality House

5
Everyone

Good location-staff was hard working and friendly. Very helpful .. Enjoyed our stay..

By on Feb 27, 2018

Review comment responded on Mar 1, 2018

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand. Warmest Regards Robert Best Western Plus Hospitality House

4

nice location but some heating issues persist

Everyone

This is a great location and excellent space for a larger family in Manhattan. However, please note that our room ( 6B ) had heating issues where one of the radiators didn't have the control and hence its room was cold while the radiator in the other room was generating quite a bit of noise and we had to turn it off for the night.

By on Jan 4, 2018

Review comment responded on Jan 7, 2018

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again. Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand. Warmest Regards

4

good location w/out a view

Families

Our first time staying in NYC, and booked last minute. Stayed just 1 night, but would have been very comfortable for multiple nights for my husband, myself, and 3 teenagers. The whole unit was better than expected; 2 bedrooms were very roomy, nice sized bathroom, spacious dinette/living, and cute kitchenette w/ full-size fridge, stove, dishwasher. The suite was older, but appeared clean. The only down-side was quite a bit of noise from street. During the middle of the night there has a very heated arguement between what appeared to be employees from the Marriot which has service entrance directly across the street.

By on Aug 30, 2017

Review comment responded on Sep 6, 2017

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sorry that there was street noise. We have little control over what happens outside except that we have installed double windows in all apartments. We are happy that you enjoyed the rest of your stay with us and the apartment. . We hope you will come back and see us again. Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand. Warmest Regards Robert

5

excellent

Everyone

Convenience and friendly staffs. Room is big and sound isolated. Love to revisit again!

By , from Great Neck, NY on Dec 27, 2016

5

room size was huge!

Couples

Hotel was sold out. They upgraded our single queen bed to two bedroom two queens. This place has the largest rooms we have stayed at in NYC. Construction next door seemed to be at a halt during our visit (no noise). Staff was friendly and the hotel was very clean. Rooms did seem to be slightly dated, especially the kitchen area, and could use better colors.

By on Dec 13, 2015

5

great room

Couples

I was very impressed with the size and quality of the room. Staff were very helpful and friendly. I will most certainly stay here again.

By on Oct 22, 2014

5

sweet 16

Families

I planned this trip for my daughter's sweet 16. When she and her girlfriends and I walked into the room, we were quite surprised to see that it was more of an apartment then a hotel, and we love it!!! The girls were so impressed with all of the amenities. The space accommodated us all. The location was perfect! It was like a little hideaway in the city. I plan to return for my birthday next year!

By on Nov 28, 2013