Skip to main content
Beginning of main content

Ramada Hotel & Suites Noumea

4.0 out of 5.0

Recent guest reviews

My wife, our two year old and I stayed at Ramada for eight night. We booked a two bedroom apartment because we like our child to sleep in a separate room at night so we can still relax once she is asleep. Even before the trip something was not right. I got an e-mail from the hotel as follows: "Why don’t you book a 1 bedroom apartment which is more suitable for your need. In 2 bedroom apartment, there is not many space to put the baby cot. Otherwise in one bedroom you have space to put the baby bed in your bedroom or in the living room. May we suggest you to change to one bedroom and we offer you 2 daily Parisian breakfast with same price." Obviously, we refused this offer for reasons stated above. It became clear once we checked in why they've asked us to change - the scaffolding and renovations have made our balcony unusable due to excessive dust and our sea-view was totally gone. They wanted to put us in a one-bedroom unit that had a sea-view and no scaffolding but were not honest in saying this to us upfront. Moreover, the two bedrooms were very spacious and could easily have accommodated not one but probably three baby cots. We made several requests at the reception for the balcony to be cleaned of dust and dirt. We were told that someone will come and clean it but this never materialised. The renovation noise from early morning till the evening on weekdays was downright excessive, right on our balcony. Moreover, in the hotel brochure it was stated that guests will be provided with two washing detergent capsules, but this was not the case. Upon several requests at the reception to give us what was promised we were told that they had none. It is beyond me why a hotel would not have washing detergent. How do they wash their sheets and towels? In addition, several wall power-points were not working, making it incredibly difficult to light up the large living room. I've had to move lights all around the room to find which sockets worked. All in all, we were happy with the spaciousness of the apartment and the facilities which we value when travelling as a family (two bedrooms, kitchen, laundry, dishwasher). The reception and cleaning staff were very nice and polite. Airport transfers were great. The pool and the gym were good. However, the hotel management need to have a serious think about how they manage this hotel and about their honesty towards customers.

I made my booking on booking.com , a special rate which required full prepayment – it was a one-bedroom apartment with a seaview. When I entered my appartment , something seemed wrong right away – it was unusually dark in the aparment for 3pm local time. Not surprising – the hotel is undergoing a major exterior renovation , there were scaffolds covering most of the building ! Still the management decided to continue receiving guests as usual . Would I feel comfortable being accomodated in a room with ongoing construction works , even exterior ? Definitely not. I contacted booking.com for assistance – all they could do was arrange full refund ( as it turned out, it would take several days - refunds are made as bank transfers only!, for some reason refund to credit card functionality is disabled here). Booking.com was not interested to arrange similar accomodation at the same rate – sure, it's much easier to let customers sort things out themselves. Nothing similar in terms of rate & accomodation type was available at other properties nearby ( actually the Hilton was the only option). So was my stay at this hotel a complete disaster ? Not at all. Thanks to Anna-Lea Imhoff, front desk manager and Yann Miollan, I was accomodated in an apartment in the other part of the hotel without ongoing construction works., with the rate difference to be refunded. Both Anna-Lea and Yann did their best to compensate the obvious mismanagement and the absence of respect towards customers manifested by the hotel management, hurting the reputation of the Ramada brand. See my pictures attached. Anna-Lea and Yann – you are the best, my highest respect to both of you,thank you so much for your hospitality !

I stayed in this hotel for six nights with my father and daughter in late January this year. Check in and out was efficiently managed. The two bedroom apartment was reasonably large and (being on the 13th floor) had spectacular views of the ocean and islands. The room was in need of refurbishment - a bit tired and worn, but it felt clean and was comfortable. The location was reasonable - a short walk to the beach and cafes etc. The reception staff were fine - not overly 'out to please' but they met our needs adequately. One exception was Yani (I think that was his name) - he was really helpful. Unfortunately, the staff in the sports bar were not polite or hospitable. I asked one of them, Luis, a few questions about food availability, where to sit and where to order and was made to feel like an idiot - he was not polite at all. Overall our stay was good. We had a lovely holiday in Noumea.

Check in was a little time consuming but we got through it, the front of house person charged us 7000cfs for the airport shuttle and gave us a receipt for 6000cfs. But we were too tired to question the discrepancy. The studio was large, very clean and well appointed with a balcony and table and chairs outside. Housekeeping were friendly and hard working, our room was serviced to a high standard daily. The pool was good, and with a graduated entry perfect for young children, most guests were French. The bar / restaurant near the pool was well laid out with indoor and outdoor seating on decking, the food was cheap and cheerful, the usual burgers, club sandwiches, Caesar salad etc. Gym was small but well equipped with the exception of there being no treadmill. There were no in room movies but we could get BBC News and ABC. The hotel is in an OK location, there is a corner store and pharmacy a block away, everything in Noumea is expensive, or at least the same price as in Australia which is worth paying as I suspect the cost deters drunken Aussies who were nowhere to be seen. The beach near the hotel is not a good place to swim, it has filthy water feeding into it and it looks very dirty. But a short walk around the bay you will arrive at Bay Du Citroen, where the water is clean and the promenade similar to any you will find in the South of France. Packed with restaurant after restaurant, al fresco dining and bars with live music. Lots of fun and it's a safe walk back to Ramada. We travelled by bus to downtown Noumea where it is impossible to spend money. The shops are filled with total rubbish and very expensive. There is no point whatsoever in going there. The Ramada gives each room 250MB of WiFi per day, if you exceed the use the Tarif is high. In various restaurants/ bars and downtown Noumea there is free WiFi but it is VERY slow, if you are planning to do some work or stay in touch with your office while you are away, Noumea is not the place to go. If you want to cut off from the world, get a tan, chill out and not shop, Noumea is the perfect place to go and the Ramada, a value for money safe bet, just watch out for the girls on reception, they tried to argue that we hadn't paid for our room, ask for and keep receipts for everything. Photo : At the pool and view from our balcony.

Extremely unfriendly and unhelpful staff. Booked a suite, the bathroom was not cleaned on check-in. Curtains had holes and were dirty. The bedroom window was broken opened turning air con useless. Had to ask for another room. Bar staff was not able to make the cocktails that were on their menu (literally had to explain how to make a caipirinha). Ended up paying 200$ more than what booking.com had announced. Overall, the facilities are old and not well maintained. Parking is tiny and don't nearly offer enough space for customers. Strongly don't recommend that hotel. You can find better value for money.

The Ramada is pretty close to the beach and has a lovely palm tree fringed pool with a sandy perimeter. Our ocean view room on the 11th floor was spacious with wonderful views of Anderson Vata beach. The staff were friendly and helpful and we enjoyed our stay.

The room was sub standard with air conditioning that didn't work, doors that jammed and a table that was very tacky on top. The Hotel was very tired and needs a work over. At night you could see that there was only a small number of people staying there.

Great views from room. Staff is very helpful Air conditioning was not working properly in my room. But the weather was great so didn’t miss it much Please don’t eat the food in the restaurant Right next to the beach

Terrible. Go elsewhere. Untrained and/or plain rude Reception staff. Shower in Room did not work for the 4 days I was there. I reported it twice but there was no apparent attempt to fix. I ended up with B.O. daily. Drink prices excessive. AUD26 for a Hendriks Gin. Never again.

Reception staff and cleaning staff were outstanding. Restaurant staff were very good too. Room and room amenities were very adequate for this type of hotel. Great location close to beaches restaurants and shops. Free car parking also a benefit.

7 Rue Louis Bleriot, Anse Vata Noumea New Caledonia

Hotel highlights

  • Free in-room WiFi
  • Free parking
  • Onsite dining
  • Outdoor pool

Within a short walk of Anse Vata Beach, Ramada Hotel & Suites Noumea is within a mile (2 km) of Aquarium des Lagons. This 4-star hotel has 125 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's also near Grand Casino and Maitre Pier.


Dining

This hotel serves as home to a steakhouse, which has ocean views and specializes in French cuisine, along with a sports bar. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 125 air-conditioned rooms feature balconies, microwaves, and refrigerators. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.


Property features

Guests staying at Ramada Hotel & Suites Noumea enjoy an outdoor pool, a fitness center, and WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for XPF 3000.00 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include 6 meeting rooms, a conference center, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

63.0% of guests recommend this hotel

Total of 311 reviews