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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Indoor pool
Couples treatment rooms, sauna, body treatments, aromatherapy
Breakfast and dinner served, British cuisine
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Chester Zoo
    ‪8 min drive‬
  • Place, Chester City Walls
    ‪11 min drive‬
  • Place, Chester Racecourse
    ‪12 min drive‬
  • Airport, Manchester (MAN)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

8.6 out of 10
Excellent
(7 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Standard King)

8.6 out of 10
Excellent
(14 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

9.0 out of 10
Wonderful
(2 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

  • 195 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

8.0 out of 10
Very good
(4 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible (Accessible Twin)

  • 195 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double)

7.0 out of 10
Good
(6 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

8.0 out of 10
Very good
(1 review)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard King Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Super Deluxe King Room

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Standard Single

  • Sleeps 1

About the neighborhood

Ellesmere Port

Macdonald Craxton Wood Hotel & Spa, Chester is located 2.5 mi (4 km) from The Wirral Country Park and within a 10-minute drive of Chester Zoo. This 72-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Blue Planet Aquarium - 8 min drive - 6.4 miles
  • Chester Zoo - 8 min drive - 6.7 miles
  • Chester City Walls - 11 min drive - 6.9 miles
  • Chester Cathedral - 12 min drive - 7.1 miles
  • Chester Racecourse - 12 min drive - 7.3 miles

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sprout Kitchen Garden - ‬4 min drive
  • ‪The Cheshire Yeoman - ‬2 min drive
  • ‪Old Wirral Hundred - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Eco-certified hotel with a full-service spa and a health club
Guests of Macdonald Craxton Wood Hotel & Spa, Chester enjoy a full-service spa, an indoor pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Is free cancellation available at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do close to Macdonald Craxton Wood Hotel & Spa, Chester?

This hotel is located in Ellesmere Port, close to Cheshire Oaks Designer Outlet, Chester Zoo, and Chester City Walls. You'll also find Ness Botanic Gardens and The Wirral Country Park within a short drive.

Is parking available on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, self parking is offered for free at the hotel. Electric car charging and bicycle parking are also available.

Is there a spa available at Macdonald Craxton Wood Hotel & Spa, Chester?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and mani/pedis.

Does Macdonald Craxton Wood Hotel & Spa, Chester include a casino at the property?

No, Macdonald Craxton Wood Hotel & Spa, Chester doesn't have a casino.

Is there an indoor pool at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, this hotel has an indoor pool.

Is Macdonald Craxton Wood Hotel & Spa, Chester good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a hot tub?

No, but this hotel does have a steam room.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a restaurant that serves breakfast?

Yes, Macdonald Craxton Wood Hotel & Spa, Chester serves a full breakfast for a surcharge each morning at Craxton Wood Grill.

Does Macdonald Craxton Wood Hotel & Spa, Chester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Macdonald Craxton Wood Hotel & Spa, Chester for a fee of GBP 15 per pet, per day.

Are there connecting rooms at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Macdonald Craxton Wood Hotel & Spa, Chester?

The closest major airport to Macdonald Craxton Wood Hotel & Spa, Chester is Chester (CEG-Hawarden), which is 8.9 mi away (13 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 25.2 mi away (30-minute drive).

Are there rooms with balconies at Macdonald Craxton Wood Hotel & Spa, Chester?

No, there aren't any guestrooms with balconies at Macdonald Craxton Wood Hotel & Spa, Chester.

Does Macdonald Craxton Wood Hotel & Spa, Chester offer wedding services?

Take advantage of the wedding venue at Macdonald Craxton Wood Hotel & Spa, Chester if you plan to say "I do" during your trip.

Reviews

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 295 out of 905 reviews
Rating 8 - Good. 320 out of 905 reviews
Rating 6 - Okay. 164 out of 905 reviews
Rating 4 - Poor. 89 out of 905 reviews
Rating 2 - Terrible. 37 out of 905 reviews

Reviews

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service

Generally good but needs updating

Staff friendly and excellent. Food generally good but breakfast on Tuesday not up to Monday’s standard. Hotel clean but in need of refurbishment.
Stayed 2 nights in Jul 2025

8/10 Good

Nadine

Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities

No great in anyway

On arrival I was allocated my room tv would not work and room had not been cleaned, the manager came and within seconds agreed to move me . My next room was clean but had a big fan in it and I was told the room gets very warm. Out of all the windows only one opened about two inches. The fan was needed but the main issue was the fan in the toilet was noisy and never went off and at 10.50 that night my door was banged heavily and by another guest shouting for me to turn off the fan . I had no option but to take my card out which in turn turned all the room power off , it was a very uncomfortable unpleasant night . Following day the cleaner had said the issue with the fan only started yesterday and she had reported the issue . On top of all of this I ordered a meal of steak chips and salad , the salad was an embarrassment even the employee serving said he was embarrassed . Worst of all the managers never seemed to do much to rectify I was still expected to pay for both days stays and my meal .
Stayed 2 nights in Jul 2025

10/10 Excellent

ghaith

Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveler
Stayed 1 night in Jun 2025

6/10 Okay

DEAN

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice comfy beds. Hotel in need of facelift and at £24 for breakfast it looks like this is how they plant to fund it !!. Mouldy ceiling in bathroom ☹️
Stayed 1 night in Jun 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Nice tranquil modern hotel

Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Stayed 1 night in Jun 2025

10/10 Excellent

Lydia

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The domestic staff are wonderfu, very helpful, lovely people and so very kind. All the staff we were in contact with could not of been nicer. My wife had her 21st some 51 years ago at this hotel! We were both originally from Heswall. Our trip was one to help my brother in law who lives in New Brighton who has had a nasty fall booth breaks in his ankle. Thank you for your help.
Stayed 3 nights in Jun 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard, Godalming

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025

6/10 Okay

Joanna

Traveled with partner
Liked: Cleanliness, staff & service
Great location with beautiful peaceful grounds to enjoy. Room comfortable and clean but really outdated and needing some retouches. Staff friendly. Dining experience average.
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 4 nights in Jun 2025

8/10 Good

Gillian

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Peaceful setting. Staff friendly and helpful.

Staff very friendly and helpful. We had one meal, fish and chips, but they didn't have steak or lasagne? We were both disappointed with our meal! The chips were dry and white! mushy peas looked a little crusty on top, and the sauce looked like it had been left uncovered for a while. The pillows do not have a safety case on!! Also, they do not allow cash or debit payments! Not good if you don't carry a credit card! The positives its a lovely peaceful setting and energy. The pool and steam room fab. The dry room was out of order.
Stayed 2 nights in Jun 2025

8/10 Good

David

Business traveler
Liked: Room comfort
Nice
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness

Tired room - mediocre hotel overall

We have stayed here quite a few times as a family but have to confess we were a bit disappointed this time: the decor is getting shabby (dirty furnishings, holes in carpets, out-dated fixtures etc.), the staff (though polite) in both the spa and in the hotel didn’t seem to be too bothered and, when my husband went to check us in whilst we headed to the pool, they charged us for a room we’d already paid for! This was all cleared up on check-out but the whole experience (which was supposed to be a bit of a treat) felt a bit flat tbh! The location is ideal for exploring the area (Chester Zoo, Blue Planet, Cheshire Oaks, Chester Races etc etc) but I’m not sure we’ll choose to stay here again as I think we could probably get better value for money elsewhere. We chose not to pay for the breakfast as it would have cost almost £100 extra so we headed off early and ate elsewhere.
Stayed 1 night in May 2025

6/10 Okay

Talfan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Couple of teething problems during ou

Really good multigym (for a hotel). Loads of machines and free weight. However the swimming pool was a bit cold and the sauna out of action while we were there. The room was lovely, really nice. Unfortunately they had a problem with the hot water while we were there which was off two mornings in a row at precisely the time I needed to shower and shave before work. When it was on it was scalding and difficult to balance the temperature whilst showering. However I’m sure that was just a temporary hiccup while we were staying.
Stayed 4 nights in May 2025

6/10 Okay

Jacob

Very dated hotel, pictures online look a lot nicer. The queen bed was 2 single beds pushed together. No outlets anywhere near the bed to charge your phone. On the plus side the pool and gym were nice.
Stayed 1 night in May 2025

6/10 Okay

Anita

Traveled with family
Disliked: Property conditions & facilities
It was ok. I think the hotel needs updating and shower facilities needs checking as it is difficult to control temperatures.
Stayed 3 nights in May 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Scott

Business traveler
Liked: Room comfort

Craxton not out of the Woods

Good location for Chester & surrounding area. Hotel is tired looking in places, and service was sloppy at times. Spacious room,.dimmer was ok, and breakfast was plentiful with a £5 supplement on all cooked food with the exception of the English Breakfast. At £99 b&b it was good calue for money.
Stayed 1 night in May 2025

6/10 Okay

Ruth

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness
Stayed 3 nights in May 2025

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