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AKA Patagonia

Property class: 3

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Photo gallery for AKA Patagonia

Exterior
Living area
Living area
Hallway
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Gabriel Silva (CAMINO 1), Huerto 151, Natales, Magallanes y la Antártica Chilena, 6160000
  • Place, Mirador Cerro Dorotea
    ‪7 min drive‬
  • Place, Costanera
    ‪8 min drive‬
  • Place, Cueva del Milodon
    ‪9 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room, 1 Bedroom, Hot Tub

In-room safe, desk, WiFi (free), bed sheets

Superior Double Room, 1 Bedroom, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Hot Tub

In-room safe, desk, WiFi (free), bed sheets

Superior Double Room, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, WiFi (free), bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Hot Tub

In-room safe, desk, WiFi (free), bed sheets

Superior Double Room, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, WiFi (free), bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, WiFi (free), bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Puerto Natales

AKA Patagonia is located within a few miles (5 km) of Última Esperanza Fjord and Mirador Cerro Dorotea. This 3-star lodge has 6 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
View more Lodges in Puerto NatalesOpens in a new window

What's nearby

  • Mirador Cerro Dorotea - 7 min drive - 2.3 miles
  • Costanera - 8 min drive - 2.5 miles
  • Cueva del Milodon - 9 min drive - 2.8 miles
  • Puerto Natales Casino - 10 min drive - 3.2 miles
  • Plaza de Armas - 10 min drive - 3.7 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive

Restaurants

  • ‪El Asador Patagónico - ‬7 min drive
  • ‪Mesita Grande - ‬7 min drive
  • ‪La Silla Del Diablo - ‬7 min drive
  • ‪Pizzeria Napoli - ‬7 min drive
  • ‪Baguales Brewery & Restaurant - ‬7 min drive

About this property

AKA Patagonia

Guests of AKA Patagonia enjoy free WiFi in public areas, free use of bicycles, and express check-out. A stay here includes free parking. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include a terrace, a picnic area, and a garden.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers and hair dryers. Private yards, espresso makers, and safes are also standard.
Recreational amenities at the lodge include complimentary bicycles.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 4:00 AM to 1:00 PM

Things to do

  • Free bicycle rentals

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

Guests are required to download the property's WHATSAPP mobile app before check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during May, June, July, and August.

Access methods

Private entrance, smart lock

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for CLP 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

AKA Patagonia Lodge

AKA Patagonia Natales

AKA Patagonia Lodge Natales

Frequently asked questions

Is free cancellation available at AKA Patagonia?

AKA Patagonia offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What is there to do close to AKA Patagonia?

This lodge is located in Natales, close to Plaza de Armas, Puerto Natales Casino, and Costanera. You'll also find Mirador Cerro Dorotea and Cueva del Milodon within a short drive.

Is there parking available at AKA Patagonia?

Yes, extended and self parking are offered for free at the lodge. Wheelchair-accessible parking is also available for guests.

Does AKA Patagonia feature a casino at the property?

No, AKA Patagonia doesn't have a casino.

Will I find an indoor pool at AKA Patagonia?

No, there is no indoor pool at this lodge.

Is AKA Patagonia good for couples?

Couples staying at this lodge will appreciate amenities like a rainfall showerhead and an espresso maker as well as a free daily breakfast.

Are there hot tubs at AKA Patagonia?

No, this lodge doesn't have a spa tub.

Does AKA Patagonia have a restaurant that serves breakfast?

AKA Patagonia offers free self-serve breakfast each morning though there is no restaurant.

Will AKA Patagonia allow pets to stay for free?

No, pets aren't allowed at AKA Patagonia though service animals are welcome.

Are there connecting rooms at AKA Patagonia?

No, this lodge doesn't feature connecting guestrooms.

How far is the airport from AKA Patagonia?

The closest major airport to AKA Patagonia is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.1 mi away (10 minutes by car).

Are there rooms with balconies at AKA Patagonia?

Yes, every guestroom at AKA Patagonia comes with a deck/patio and some offer mountain views.

AKA Patagonia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 46 reviews
Rating 8 - Good. 7 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities
The welcome and breakfast were terrific. Loved the hot tub too!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the concept of the hotel in general. Nice room. Great amenities. Fran (at thecreception) was very kind and amazing on everything.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Chinyu

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and well setup for amenities. Clean and simple room, albeit minimal furniture for spreading personal stuff out, (a suitcase can’t even properly open up!). The location could be a bit challenging, since much road construction is happening around.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Chris

Liked: Property conditions & facilities, room comfort
Very nice and helpful staff, easy checkin, rooms nice, great rain shower, the breakfast was top notch
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Verified review

8/10 Good

Victoria

Liked: Cleanliness
The rooms are modern and the breakfast is delicious every day. We had a few issues which weren’t resolved during our entire 4 night stay (blinds being broken, lost item erc.) but it didn’t stop us having a lovely time.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Gopala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from downtown noice
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Yiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel! Very friendly staff. Great scenery as well.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy room Great breakfast Amazing vibe However the Hot tub water did not feel right to soak in. It was not clear nor treated and it seemed that there was some rot wood areas
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little boutique property just outside the town. Extremely easy to get to and from to allow for a perfect balance of R&R and access to town. Beds are extremely comfortable and the hostess is so extremely kind and welcoming.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!

This hotel is AMAZING! Friendly and helpful staff, super clean and beautiful rooms. Will always stay there while in the area.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the simple Nordic aesthetic but the Onsen-like tube could have been wormer and/or have temperature control. I didn’t mind the remoteness, but getting a taxi or uber to town can be a challenge. An attendant at breakfast would be nice bcz I wanted to broil eggs but couldn’t find pots and pans. Overall, I wish I had more time just to enjoy the serene place.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

HILLARY

The lady on reception was very helpful on our arrival. We had a take away breakfast which was lovely. The tiles in the shower need to be repaired. The water from the shower has weakened the grout and the tiles anre loose annd the grout comes out while you shower. Only one negative we arranged a taxi for 6.15am with the reception lady with a taxi man she arranged called Daniel. Also he did nut arrived and caused a little distress as we had a busy to catch and had to wait for it to arrive.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bohdonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Yen

Liked: Amenities
Super nice and friendly staff. Breakfast is very good and sufficient. We took the gravel road to the property but it’s only 2 km . Very quiet and small . Highly recommended.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Ben

Liked: Property conditions & facilities
Disliked: Amenities
This is more of a hostel situation, where you are very much on your own because the staff is never around
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean and beautiful. Bathrooms are modern and again super clean, they have towel warmers. There is a dining and living room area with bath also. They have table games that we enjoyed, coffee, hot water, cold water. Breakfast is excellent.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place! So very clean and comfortable. Great decor. Breakfast was good. Great concept of having breakfast in the fridge ready for us. Also, being able to cook our own eggs, Brilliant! The only thing is it is not in town and is a bit out of the way. If you have a car it should be no problem because they have a parking area.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
AKA Patagonia is a great choice for those looking for a more secluded, premium hotel experience in Puerto Natales but without the high prices of other similar hotels. The cabins are a bit small but were well appointment, and the bed was incredibly comfortable. It was easy for Uber drivers to pick us up and drop us off (a convenient location for going to town for dinner or going to the park for the day). We didn't have a car but parking looked easy as well. We enjoyed hanging out in the lobby area where they have a kitchen you can use to cook food and the breakfast each morning was a lovely touch. Also the wifi was strong. 10/10 would stay here again!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing time we’ve had here! It’s a few miles away from the downtown, but that means we’ve had gorgeous views, nice walks, peaceful days and nights. The owners are so kind and everything is tech-friendly and “auto-service.” Breakfast was ready to go the night before and that was perfect for our early days. They have an awesome coffee machine that makes great espresso, too! The rooms are comfortable and the rain show is awesome! They even remembered to celebrate our honeymoon, which was so thoughtful. I absolutely recommend this place and we’d easily come back!
Stayed 4 nights in Jan 2020
Verified review

4/10 Poor

YU TAI

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the hostess and the design vibe of the hotel were amazing, the rooms are a bit old - with falling blinds and moldy spots in corners. The superior room’s hot tub is also a very awkward feature as it is placed outside of the room, and the night of our stay the wind was freezing and strong. Other than that the superior room is exactly the same as the regular.
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The cabins/rooms are nice & modern. Everything else about the experience was not positive. The site does not have anyone working there the majority of the time, so you are on your own to check in & stay there. That is normally not an issue, but the staff does not communicate or follow-up with information that is vital. I called to set up a late check in and had to follow up with 2 additional calls. On the 3rd call I was told they would send the information on the What App, which I advised I did not have. I requested text as the form of communication. He agreed and we texted from that point on. He never sent the lock code or our cabin number because he was not in the office. He said he would send the next morning. I texted the next morning to remind him to send the information. I did not receive any information because he failed to communicate with the other person these instructions. I had to make other arrangements for the nights stay. I finally received the information the 2nd day when I called (again). It was then explained that the information was sent, but it was not communicated to the other person that it needed to be texted. We finally got into the room. The breakfast the next morning was ok. There are a lot of places to stay in Punta Arenas that are much better than AKA and that have a desire to meet the minimum customer service requirements. This is not an isolated experience. There were 3 other guests that had similar issues/problems.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Reichel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno era simple pero bastante rico y saludable, te dejaban las cosas el día antes ya que eran frutas, yogurt con granola y pan con jalea, pero hay una cocina donde te puedes hacer huevos. De las mejores estadías en las que me he quedado, aseado, tranquilo y un ambiente tranquilo..
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, amenities
Tout était parfait Merci
Stayed 4 nights in Feb 2026