2/10 Terrible
Brittany R.
Jun 8, 2025
Large, spacious property with plenty of rooms and bathrooms for 3 families (6 adults and 3 kids), but a nightmare stay. With sparks and fire coming out of a wall outlet, water flooding several rooms, most appliances and all the TVs unplugged and black mold in the master shower and frig water spout, our dream vacation was severely impacted.We planned this vacation to the Bahamas for almost a year. When we arrived at the Blue Mansion at the time scheduled, it wasn't ready for us. The house was hot and humid. The air conditioners were not turned on and it took several hours to cool it down. The upstairs air didn't work, so the first night everyone except my wife and I slept downstairs. We wasted a day waiting for the air to be fixed. Next, my 7 year old grandkid noticed sparks and smoke coming out of an upstairs electrical outlet. Spent the next day waiting for the electrician to come over and fix it. Turns out it was caused by water leaking inside the wall. Water leaks were everywhere, including the detached pool house where my teenage grandson slept. He would wake up in the morning with the ceiling leaking on his bed. I pointed this out to the owner and the property manager, but they didn't seem too concerned.The black mold made my wife ill. She used a separate shower. When I sent the owner a pic of the mod, he said he didn't see the problem. I knew then what I was dealing with. The master bed was an old, smelly, broken down foam mattress that was low to the floor.
Brittany R.
Stayed 10 nights in May 2025