I had no idea you were in an industrial park in the middle of nowhere.
Room was clean and smelled nice, too. Heating and air both worked. Bed comfy. Staff friendly, courteous, and professional.
My experience was terrible! First when I arrived & let the hotel know I my service dog with me, gave all proper paperwork. They copied the paperwork & gave me keys to room 130. The woman at the desk tells me to please use the back door at back of hotel. I tried to drive to back, but the whole area was blocked by remodeling material & construction trucks! I parked on the side & had to walk through underbrush & gravel to get to back door. Put my key in lock & door opened, surprise! room was not cleaned at all! Went back to front desk & was given 128. Room was okay, except for all the construction workers on that floor. Turned fan on to get some sleep. I will never stay at one these hotels. Am seriously considering a different travel company! I have been with Obitz for 15+ years!
we were disappointed that there was a substantial fee added when we checked in that was not reflected on the orbitz site.
I would stay away from this hotel until they finish renovations. The hotel room we originally stayed in smelled so the staff upgraded us but it still had an odor, but not as bad as the first. The staff was very friendly and tried to accommodate us as best they could. The breakfast was good though. It had your standard eggs, waffles, biscuits and gravy., etc.
I started out my business trip at this hotel and was well pleased with the condition the staff and the room cleanliness, so I decided to stay there the last night of my trip as well.
Comfortable stop along the way. Would stay here again.
Everything was good, staff was excellent. Breakfast..... 2 Thumbs up. Rooms clean
I loved the fact that the front desk agent called a while after I had reached my room to ensure that it was to my satisfaction. Great customer service definitely goes a long way.
I haven't stayed in a Sleep Inn in years but remember it being a pleasant surprise then. This hotel was also a pleasant surprise- lots of room, clean, pool, gym, good breakfast, and lots of nice, friendly, helpful people. Really good Italian food across the highway, too.
Hotel is close to the interstate with easy off/on access. Hotel staff was friendly. hotel was clean and quiet. Several food outlets close and other conveniences.
I travel for work and sometimes bring along two small dogs. The customer service I received was excellent! It is hard to find a nice hotel that is pet friendly.
Great value. It is an older place but it is always clean. This is my third stay. It will be and is my choice when I am in this area.
Sleep Inn And Suites Lebanon places you within a 15-minute drive of Lebanon Premium Outlets and Old Hickory Lake. This 73-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay.
All 73 rooms feature washers/dryers, microwaves, and refrigerators. Guests can expect to find cable TV and stay connected with free WiFi. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.
At Sleep Inn And Suites Lebanon, guests have access to an indoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
I had no idea you were in an industrial park in the middle of nowhere.
Room was clean and smelled nice, too. Heating and air both worked. Bed comfy. Staff friendly, courteous, and professional.
Thanks for taking the time to review our hotel. We appreciate your feedback and look forward to serving you again.
Thank you for taking the time to review our hotel. We appreciate your feedback.
Thanks for taking the time to review our hotel. We appreciate your feedback and look forward to serving you again.
My experience was terrible! First when I arrived & let the hotel know I my service dog with me, gave all proper paperwork. They copied the paperwork & gave me keys to room 130. The woman at the desk tells me to please use the back door at back of hotel. I tried to drive to back, but the whole area was blocked by remodeling material & construction trucks! I parked on the side & had to walk through underbrush & gravel to get to back door. Put my key in lock & door opened, surprise! room was not cleaned at all! Went back to front desk & was given 128. Room was okay, except for all the construction workers on that floor. Turned fan on to get some sleep. I will never stay at one these hotels. Am seriously considering a different travel company! I have been with Obitz for 15+ years!
Thank you for taking the time to review our hotel. We appreciate your feedback. You requested a first floor room and we gave it to you. You had the option to move because we told you what was going on. Either way hotel is renovated. See you next time.
we were disappointed that there was a substantial fee added when we checked in that was not reflected on the orbitz site.
Thanks for the review. Not sure what fee you are talking about. Please call orbitz.
I would stay away from this hotel until they finish renovations. The hotel room we originally stayed in smelled so the staff upgraded us but it still had an odor, but not as bad as the first. The staff was very friendly and tried to accommodate us as best they could. The breakfast was good though. It had your standard eggs, waffles, biscuits and gravy., etc.
Hotel is operational through renovations. No aspect of the hotel is effected. Some guest are more sensitive to non-voc paints than others. We truly appreciate your feedback.
I started out my business trip at this hotel and was well pleased with the condition the staff and the room cleanliness, so I decided to stay there the last night of my trip as well.
Thanks for taking the time to review our hotel and commenting on our staff performance.
Comfortable stop along the way. Would stay here again.
Thank you for the review. See you soon
Everything was good, staff was excellent. Breakfast..... 2 Thumbs up. Rooms clean
Dave, Thanks for your review we appreciate it. GM - Sleep Inn Lebanon
Thanks for taking the time to review our hotel. We appreciate your feedback and look forward to serving you again.