Beautiful property in a great location but the building was ice cold when we arrived. No central heat. There are space heaters in each room, so they clearly know there’s a problem, but the front door has a draft, the ceilings are super high, thus trapping all the heat, and the floors are concrete. The space heaters couldn’t keep up with the size of the building. Many of our guests had to sleep in scarves and gloves and multiple layers. Had to pack back up and find a hotel the next night instead of enjoying our time in Nashville. The two coffee makers on site did not work. It was a less than perfect stay. Get an actual hotel. The one redeeming quality is that the staff that we interacted with including the maintenance team, were very polite. However, property management has some work to do. Still waiting to hear back about a refund because we couldn’t cancel in the app due to having been already checked in. VRBO support wasn’t much help either as they told me to reach out to the host for a refund. Save yourself the headache and find somewhere else to stay.