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The Fresh

3.0 star property

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Photo gallery for The Fresh

Dining
Down comforters, in-room safe, desk, soundproofing
Down comforters, in-room safe, desk, soundproofing
Property entrance
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Donnalbina 7, Naples, NA, 80134
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, Via Toledo
    ‪3 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Comfort Double Room Single Use

Down comforters, in-room safe, desk, soundproofing

Comfort Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Down comforters, in-room safe, desk, soundproofing

Comfort Double Room

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Down comforters, in-room safe, desk, soundproofing

Triple Room

  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Down comforters, in-room safe, desk, soundproofing

Family Room

  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Naples

Located in Naples City Centre, The Fresh is within a 5-minute walk of Spaccanapoli and within 15 minutes of other popular attractions like Via Toledo. The 6 rooms at this 3-star hotel include balconies, iPod docks, and coffee makers.

What's nearby

  • Spaccanapoli - 3 min walk - 0.2 miles
  • Via Toledo - 3 min walk - 0.2 miles
  • Piazza del Municipio - 5 min walk - 0.3 miles
  • Port of Naples - 8 min walk - 0.5 miles
  • Molo Beverello Port - 11 min walk - 0.6 miles

Getting around

  • Università Station - 5 min walk
  • Montesanto Station - 11 min walk
  • Naples Intl. Airport (NAP) - 7 min drive

Restaurants

  • ‪It’s - ‬1 min walk
  • ‪Tandem - ‬3 min walk
  • ‪Signora Bettola - ‬3 min walk
  • ‪Fly Caffé - ‬4 min walk
  • ‪KOI sushi restaurant - ‬2 min walk

About this property

The Fresh

At The Fresh, guests have access to free WiFi in public areas, express check-in, and express check-out. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 30 per person one-way, as well as a train station shuttle. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage.
Guests can expect free WiFi and 26-inch flat-screen TVs with digital channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, iPod docks, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per person (one-way)
  • Nearby parking fee: EUR 30 per day (1148 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).
Property Registration Number IT063049B49GGGTYUQ

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Fresh Hotel Naples
Fresh Naples
The Fresh Hotel
The Fresh Naples
The Fresh Hotel Naples

Frequently asked questions

Are free cancellation options available at The Fresh?

The Fresh provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to see within easy reach of The Fresh?

This hotel is situated in Naples City Centre within a 10-minute walk of Via Toledo and Spaccanapoli. You'll also find Port of Naples and Molo Beverello Port less than a mile away.

Is parking available on site at The Fresh?

Yes, there is a garage.

Does The Fresh feature a casino at the property?

No, The Fresh doesn't have a casino.

Will I find an indoor pool at The Fresh?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Fresh?

Amenities that appeal to couples at this waterfront hotel include a down comforter and a rainfall showerhead along with concierge services.

Does The Fresh have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Fresh have a restaurant with a breakfast menu?

No, The Fresh doesn't have a restaurant that serves breakfast.

Will The Fresh allow pets to stay for free?

No, pets aren't allowed at The Fresh.

Does The Fresh have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Fresh?

The closest major airport to The Fresh is Naples Intl. Airport (NAP), which is 3.9 mi away (7 minutes by car).

Are there rooms with balconies that I can book at The Fresh?

Yes, every guestroom at The Fresh comes with a balcony.

The Fresh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 100 reviews
Rating 8 - Good. 38 out of 100 reviews
Rating 6 - Okay. 24 out of 100 reviews
Rating 4 - Poor. 10 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If only the stuff be good as the location

Location is good Self check in Stuff is rude Tiny shower water don't drain
Entrance Rooms in first floor
Outside door
Stayed 2 nights in Sep 2025

8/10 Good

Maria Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Walking distance to dining, shopping, port, tour meet-up areas, multiple piazzas and historical sights.
Stayed 9 nights in Jun 2025

6/10 Okay

John

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Clean Hotel

We ound the property met our expectations but was a little difficult to find. All in all, we were happy with our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY. NEVER COME BACK SORRY
Stayed 1 night in May 2023

8/10 Good

ROBERT

Stayed 3 nights in Oct 2022

2/10 Terrible

Colin

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops. We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox. We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular. Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore. After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all). Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles. Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat. This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day.
Stayed 2 nights in Aug 2022

6/10 Okay

mohamed t

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and good service
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Room comfort

Ok place to dump you bags and get clean.

Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long.
Stayed 2 nights in Oct 2019

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here is my best recommendation. Find a different Hotel
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

False Advertisement

I typically choose hotels based on the services offered. One important service for me is airport transportation (even with a fee) since I find taxis can try to overcharge you. That was one of the reasons The Fresh was selected. So I was disappointed when I emailed them a couple of days prior to my arrival to arrange transportation and was informed that my arrival time was a busy period and it would not be available. Again, I was disappointed but understood since my arrival in Naples was during a timeframe typically used for check-in. So I took a taxi and paid more than double the price quoted by The Fresh. To avoid this issue for my departure, I immediately emailed the owner after check-in to arrange transportation for my departure several days later. I was then informed that the service was not available period. I sent screenshots from their website and Expedia stating that airport transport is available for a fee. I was then told that they don't offer it anymore. This really upset me. It upset me more than the A/C that you could only feel when you in a specific spot in the room and that they turned off daily resulting in my coming from a very hot outdoor environment into a sweat box. More so than the internet service that kept going in and out. Consistent A/C and internet service were not advertised but airport transport was. If I was aware of this, I would not have spent my money and my Expedia points at this location. If you don't offer a service, don't advertise it.
Stayed 5 nights in Aug 2017

6/10 Okay

Tony , Florida

Liked: Staff & service

Too expensive for the accommodations.

Rooms requested were not available the day we arrived. However, the owner was there when we arrived. I did not realize that we would have needed an elevator. No elevator! Owner was pleasant. The B&B was on the second floor in Italy it's the first floor. Had to walk up and down with luggage. We arrived on a Thursday rooms requested were available on Saturday. .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Affordable option, great location

Best thing about this hotel is its location, just a minutes walk away from one end of Centro Storico and many of the tourist attractions. Affordable price and overall good quality of room, although the bed was pretty hard and the shower very small, and breakfast could be improved by having more savoury options. Staff here speak almost no English but can provide a map of the area, and its easy enough to find your own way around.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

Nice service

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lindomar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lidija, Alberta

Liked: Cleanliness, staff & service

OK hotel.

Although it didn't look like it from the outside, the hotel was nice inside, and in a good location. The air conditioning was very weak and the wifi was so spotty. Most times it did not work in our room. We use wifi to plan our days, etc. the breakfast was good.

10/10 Excellent

Roman&Svetlana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in the historic center.

very nice and polite staff, a little bit poor english knowladge like in general in Napoli. breakfast always on time with a lovely warm croissant, cake and etc. in the end of our visit been offered a taxi to airport, cheap and on time. atmosphere was awesome and comfortable. it is the right place to stay.

8/10 Good

Paul, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A reFRESHing base from which to explore Napoli

I stayed in the Fresh for 4 nights in October 2014 - I arrived late (very late) and had not realised I needed to tell the hotel in advance; no fear, they called me and it was all sorted (THANK YOU). The rooms are comfortable and brightly decorated - the decor seems to be lime green or pink and it gives the place a modern feel despite the building being an old building in old naples. The location is great - 3 minutes from the heart of old naples and 10 minutes from the highlight for me - Napoli Underground.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, great location, close to everything

Lovely Hotel, great location, close to everything, Naples bay, Royal Place, Castle Nuevo just a stones throw away. The University and Metro underground line is just around the corner as well as the fabulous shopping streets!

6/10 Okay

Tiffany, US

Disliked: Cleanliness, room comfort
Room & bathroom were a bit small. Location wasn't the greatest either. Clean and good service though.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Awful place - Avoid

Worst hotel stay in a very long time.. 1. At 10 Am day of check in the hotel manager Alessandro called to say that The Fresh has a boiler issue - hence no hot water and we had to go to sister hotel Hrooms. 2. Hrooms was located away from everything - port, train station, city centre - had to use crowded Naples metro to get around every day. The manager was under the impression he was doing us a favour. 3. Hrooms has no staff other than non English speaking cleaning lady. There was no one at reception after we checked in for the entire 3 days stay. 4 different keys were needed to get onto the building, hotel and then room! 4. Toilet would not flush and my dad had to fix it as there was no one to ask for help. 5. After a shower the entire bathroom was flooded - again - no one to ask for help - so we left it for cleaning lady to drain next day. 6. Requested triple room for 3 adults and at The Fresh the reservation indicated 3 beds would be available. We got one double and a very uncomfortable sofa bed- I am only 5ft 4 and my feet were out. The only positives I can think of are the size of the rooms and cleanliness. It should really be marketed as serviced apartments or something along these lines (there is no hotel staff or service to speak of) to manage expectations.

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